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Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

Exterior
1 bedroom, in-room safe, desk, blackout curtains
2 Bedroom Queen Family Suite
Lobby sitting area
Arcade

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
14500 Continental Gateway, Orlando, FL, 32821
  • Old Town
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪5 min drive‬
  • Disney Springs™
    ‪8 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪22 min drive‬

Room options

View all photos for 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout curtains

2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite, Kitchen

1 Bedroom King Suite, Kitchen | Private kitchen

1 Bedroom King Suite, Kitchen

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Family Suite

2 Bedroom Queen Family Suite

2 Bedroom Queen Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Accessible, 2 Bedroom King Family Suite

1 bedroom, in-room safe, desk, blackout curtains

Accessible, 2 Bedroom King Family Suite

  • 42 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Queen Suite

2 Bedroom Queen Suite

2 Bedroom Queen Suite

  • 42 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for 1 Bedroom King Suite

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom King Suite

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible, 3 Bedroom King Family Suite

Fridge, microwave, coffee/tea maker

Accessible, 3 Bedroom King Family Suite

  • 84 sq m
  • Sleeps 8
  • 2 King Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed

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About the area

Orlando

Located in Orlando, Holiday Inn Resort Orlando Suites - Waterpark by IHG is in the entertainment district, within a 10-minute drive of Disney Springs™ and Epcot®. .This family-friendly hotel is 4.4 mi (7 km) from Disney's Hollywood Studios® and 6.7 mi (10.8 km) from Orange County Convention Center.

What's nearby

  • Old Town - 4 min drive
  • SeaWorld® Orlando - 8 min drive
  • Disney Springs™ - 8 min drive
  • Epcot® - 9 min drive
  • Disney's Hollywood Studios® - 10 min drive

Getting around

  • Brightline Orlando Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 22 min drive

Restaurants

  • ‪The Polite Pig - ‬8 min drive
  • ‪Chicken Guy! By Guy Fieri - ‬9 min drive
  • ‪Coca-Cola Store Rooftop Beverage Bar - ‬7 min drive
  • ‪Amorette's Patisserie - ‬8 min drive
  • ‪Starbucks - ‬8 min drive

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly hotel with 5 restaurants and 2 outdoor pools
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 777 air-conditioned rooms featuring refrigerators and microwaves. 40-inch flat-screen televisions are provided, with digital programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided weekly.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a water park (surcharge). Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Lakeside Cafe, one of the hotel's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Red Panda Asian - This restaurant serves lunch and dinner. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 29.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 24.95 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Lakeside Cafe
  • Antonios Pizzeria
  • Burger Theory
  • Hersheys Ice Cream
  • Red Panda Asian

Things to do

  • 2 outdoor pools
  • 2 hot tubs
  • Arcade/games room
  • Basketball
  • Fitness centre
  • Lifeguards on-site
  • Mini golf
  • Playground
  • Shopping
  • Water park access (surcharge)

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's games
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 15 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 49.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Pool access
  • Shuttle service
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 per person
  • Self parking fee: USD 29.00 per day
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 777 out of 2077 reviews
Rating 8 - Good. 387 out of 2077 reviews
Rating 6 - Okay. 355 out of 2077 reviews
Rating 4 - Poor. 243 out of 2077 reviews
Rating 2 - Terrible. 315 out of 2077 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was only cleaned when asked for it. Sheets weren’t changed the whole week. Never knew what towels you would have. Shortage of bathroom tissue and tissues. Overall could use a face lift! Kids enjoyed the pool area. Restaurants weren’t open during the week.
Stayed 7 nights in Nov 2024

10/10 Excellent

rubiane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. I really liked how the kids had their own room. Room service was great. Resort wasn’t as fun as I thought it would be. Parking fee was a bit too expensive.
Stayed 4 nights in Nov 2024

6/10 Okay

Milena

Travelled with family
Disliked: Cleanliness, room comfort
Room has a lot of dust. Parking should be free. Kitchen need big pan. Room service was lacked. Elevator and outdoor need to be renovated.
Stayed 3 nights in Nov 2024

2/10 Terrible

Wanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They sent us to the last building, where the view was the rubble of parts of the pools, the rooms are outside. The area and the elevator have terrible conductions, cement floors painted with a brush and dirty, broken elevator floor.
Stayed 3 nights in Nov 2024

8/10 Good

Alena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Angie, milford

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
At check-in hostess failed to let us know elevator was not working in our building, our room was on 6 floor 😩 The dining options at the marketplace were greatly reduced due to being in low season (understandable but should had been disclaimed at website so we could decide if acceptable). Transportation partner only provided 4 pickup times: 2 to magic kingdom and 2 for Epcot. This was another area that should be better disclosed at website. This was a major reason for us to stay here and had to use Uber most of time 😩 Facilities(yoga rooms) were in disarray and dirty. Our room needed maintenance to come fix items twice, room service only came when we asked for more coffee and never cleaned or rotated our towels in three days 😡 Follow up calls and texts checking on requests being fulfilled do not make up for the failure to provide basic expectations from a hotel stay
Stayed 3 nights in Nov 2024

8/10 Good

Yasmany

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Paula

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was amazing, clean room, great housekeeping, great pool and water park! However when I was convinced to take a tour of another holiday inn and bribed with a “free” gift I fell for it. I then went to the other holiday in and was told it would be 2 plus hours (which I was never told prior). When I told them I didn’t want to stay they got upset and didn’t provide me transportation back! To where I had to pay for my own uber back to my hotel! Waisted time and waisted money all while on vacation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Alyzah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value hotel close to disney. The shuttle service saves a lot of money from rideshare or car rental especially for disney only trips. Just beware of hotel people trying to offer time share products after checkin.
Stayed 4 nights in Nov 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Darien

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It pains me to give a bad review of this property. This is my fourth time staying here, but it will probably be the last. THE GOOD: Great location. Family Friendly. The rooms are spacious and well kept. The food hall also provides a reasonable alternative if you want to eat something and not leave the property. THE BAD: The resort and parking fees are excessive. Be ready to pay almost $100 over whatever your nightly rate is in just resort and parking fees. They may tell you the rates are disclosed, but in reality these fees are buried in fine print and the way the hotel rates are listed in most travel sites vs what you are actually going to pay is disingenuous at best. They also only clean your room every five days. So yes, if you have a three or four night stay they will not clean your room. If you want clean towels you have to ask for them. Its the only property I can think of in the Disney resort area that does not let you lower the AC below 72. The hotel has deteriorated immensly. The pool and waterpark which are the centerpiece of this property have seen better days. The cabanas are falling apart and the slides were closed for part of my stay. There was also the stench of marajuana everywhere. The elevators are also a mess. Its a shame what this hotel has turned into because it really was such a great place to stay. I hope they can turn this property around, but for now I will not be staying there again and in good faith cannot recommend
Stayed 1 night in Nov 2024

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
You get what you pay for. The room was ok I just could not get over the strong damp wet dog smell coming from the carpets in the rooms. Ended up sleeping on the couch as there was more ventilation in the living room area. I would not stay again. You have to pay extra for parking also. I feel it should be complimentary if you’re a guest.
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Msoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious, nice waterpark. Very friendly staff and great customer service. Will definitely come back here.
Stayed 2 nights in Nov 2024

6/10 Okay

Lynette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosario

Stayed 1 night in Oct 2024

4/10 Poor

Javier

Stayed 1 night in Oct 2024

10/10 Excellent

melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
They were constantly checking on us. I liked that service was quick every time.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean, comfortable and nice
It was good, hotel really clean and comfortable for me and my daughters
Stayed 2 nights in Nov 2024

10/10 Excellent

daevon

Liked: Staff & service, property conditions & facilities
I love this place & will be back soon
Stayed 2 nights in Nov 2024