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Westgate Palace Hotel / Universal / I-Drive

4.0 star property

Photo gallery for Westgate Palace Hotel / Universal / I-Drive

Outdoor pool, pool umbrellas
Signature Suite, 2 Bedrooms | Private kitchen
Exterior
Terrace/patio
American cuisine, pool views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
6145 Carrier Drive, Orlando, FL, 32819
  • Pirate's Dinner Adventure
    ‪5 min walk‬
  • CoCo Key Water Resort
    ‪11 min walk‬
  • Universal Orlando Resort
    ‪15 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Private kitchen

Signature Suite, 2 Bedrooms

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

2 bedrooms, down duvets, in-room safe, laptop workspace

Family Suite

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Signature Suite, 2 Bedrooms (Deluxe)

Full-sized fridge, microwave, oven, stovetop

Signature Suite, 2 Bedrooms (Deluxe)

  • 65 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 2 Twin Beds

Similar properties

Exterior

Universal's Cabana Bay Beach Resort

  • Pool
  • Hot tub
  • Waterslide
  • Free WiFi
4.4 out of 5, Excellent, (5030)
The price is NZ$496
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Universal's Cabana Bay Beach Resort

About the area

Orlando

With a stay at Westgate Palace Hotel / Universal / I-Drive in Orlando (Florida Center), you'll be within a 5-minute drive of Universal Orlando Resort and The Wheel at ICON Park™. .This family-friendly resort is 0.6 mi (0.9 km) from CoCo Key Water Resort and 1.6 mi (2.5 km) from Universal CityWalk.
View more Resorts in OrlandoOpens in a new window

What's nearby

  • CoCo Key Water Resort - 11 min walk
  • Universal Orlando Resort - 15 min walk
  • Universal Studios Florida - 6 min drive
  • Universal’s Volcano Bay - 7 min drive
  • Universal’s Islands of Adventure - 8 min drive

Getting around

  • Orlando Station - 19 min drive
  • Sand Lake Road Station - 25 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Dockside's Pier 8 Market - ‬9 min walk
  • ‪The Wave Maker’s Pool Bar - ‬7 min walk
  • ‪Sunset Lounge - ‬8 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪Cafe Mineiro - ‬12 min walk

About this property

Westgate Palace Hotel / Universal / I-Drive

Family-friendly Orlando resort in Florida Center with free parking
Westgate Palace Hotel / Universal / I-Drive offers 408 accommodations with washers/dryers and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature down comforters. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 408 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Enjoy American cuisine at Drafts Sports Bar & Grill, a poolside delicatessen which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Drafts Sports Bar & Grill - This poolside delicatessen specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Free theme park shuttle

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: USD 7-15 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Drafts Sports Bar & Grill

Things to do

  • Access to nearby health club
  • Arcade/games room
  • Basketball
  • Children's pool
  • Fishing
  • Fitness centre
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 24.73 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westgate Palace Condo Resort
Westgate Palace Two Bedroom Condo Resort
Westgate Palace Two Bedroom Condo Resort Condo
Westgate Palace Two Bedroom Condo Resort Condo Orlando
Westgate Palace Two Bedroom Condo Resort Orlando
Westgate Palace Two Bedroom Orlando
Westgate Palace Two Bedroom
Westgate Two room Orlando

Westgate Palace Hotel / Universal / I-Drive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The pool area was very clean. Towels always waiting.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cebert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Would definately stay here again.
Stayed 4 nights in Nov 2024

8/10 Good

benjamin, jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and nice rooms. Quiet and very convenient location to parks and dinning. One of our favorite Hotels in Orlando...
Stayed 2 nights in Nov 2024

2/10 Terrible

ALI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am very surprised Expedia gaved this property a 4 star, that made me not to make any more reservations through Expedia.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Great
Stayed 4 nights in Nov 2024

10/10 Excellent

Amir G, Westlake

Stayed 4 nights in Aug 2024

10/10 Excellent

evelyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, amenities
Friendly staff , great location
Stayed 3 nights in Nov 2024

6/10 Okay

Haley

Travelled with family
Liked: Cleanliness, staff & service
We stayed at at westgate palace as a family of 4 for 6 Nights! This resort has the potential to be awesome, however, there are a few things holding it back! We loved the 2 bedrooms, two bathrooms, washer dryer, cleanliness and how quiet it was for the most part. The staff was always friendly and helpful. The drawbacks were the mattresses. We had a terribly uncomfortable, sunk in queen mattress and One terrible twin bed. The other twin mattress was obviously much newer and much comfier. We asked the front desk about switching rooms due to the mattresses being so awful and they did immediately switch our rooms which was great but the only thing better was the queen mattress. In the new room BOTH twin mattress’s were TERRIBLE! Honestly, they need to just throw all of the crappy, old, hard, sunk mattresses away and start over with new ones. The other issues were our keycards stopped working halfway through our stay so we couldn’t get in and had to have them reprogrammed. Kids were SCREAMING in the pool so loudly that we could hear them from our 7th floor room. Not relaxing! The bar and restaurant weren’t open our entire stay which we weren’t expecting. That was one of the selling points for us. Apparently they don’t open them unless it’s super busy so it felt like false advertising! . Saturday and Sunday morning at 7:20 am someone BLASTED music at the pool. It woke us all up from our sleep and we were exhausted from being at the parks late! Not sure what the deal was with that!
Stayed 2 nights in Nov 2024

4/10 Poor

Sohiana

Travelled with family
Disliked: Staff & service
There is no service at all we called a few time we needed tower never came also we asked to clean the room housekeeping never showed up
Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, clean room, perfect for our weekend trip
Stayed 2 nights in Oct 2024

10/10 Excellent

Yiguang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super nice and helpful! They deserve five stars! The location is very convenient, and the room was nice and clean. The only minus is that the window glass was quite dirty—it somewhat ruined the gorgeous view from the hotel room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joycelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Liudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Universal
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Oct 2024

8/10 Good

Toshinori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good hotel for short or long stay. English communication ability of receptionist was very limited at out time of stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

jessica margarita

Stayed 7 nights in Sep 2024

8/10 Good

Angela

Stayed 5 nights in Sep 2024

8/10 Good

Wualeska

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. Pool was very nice and clean also. However, we asked for 12pm checkout and by 1030am I have received 3 ppl trying to come in the room and 2 calls. Communication amongst employees can be improved so does the later checkout process. thanks
Stayed 3 nights in Oct 2024

10/10 Excellent

RoLayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family-friendly hotel
Great stay! It was a 2-bedroom unit with all the modern comforts of home. All staff was incredibly friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

andreas robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Close to Universal
Stayed 5 nights in Oct 2024

10/10 Excellent

DEANNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and efficient
Stayed 3 nights in Oct 2024