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Sheraton Zagreb Hotel

5.0 star property

Photo gallery for Sheraton Zagreb Hotel

Exterior
Presidential Suite, 1 Bedroom | Living area
Piano bar
Lobby
Presidential Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Kneza Borne 2, Zagreb, 10000
  • Zrinjevac
    ‪7 min walk‬
  • Ban Jelacic Square
    ‪11 min walk‬
  • Tkalciceva Street
    ‪12 min walk‬
  • Zagreb (ZAG)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Courtyard View

View from room

Executive Room, 2 Single Beds, Courtyard View

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 190 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom, Courtyard View

Classic Suite, 1 Bedroom, Courtyard View | View from room

Classic Suite, 1 Bedroom, Courtyard View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

The Westin Zagreb

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (902)
The price is NZ$220
for 1 room
includes taxes & fees
5 Mar - 6 Mar
The Westin Zagreb

About the area

Zagreb

A stay at Sheraton Zagreb Hotel places you in the heart of Zagreb, steps from Branimir Centar and 3 minutes by foot from POGON - Zagreb Center for Independent Culture and Youth. .This casino hotel is 0.6 mi (0.9 km) from Mestrovic Pavilion and 0.6 mi (1 km) from Victims of Fascism Square.

What's nearby

  • Ban Jelacic Square - 11 min walk
  • Zagreb Cathedral - 13 min walk
  • Croatian National Theatre - 17 min walk
  • Museum of Broken Relationships - 18 min walk
  • Zagreb City Museum - 6 min drive

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb Airport (ZAG) - 24 min drive

Restaurants

  • ‪Piano Bar Jelovnik Sheraton Hotel Zagreb - ‬1 min walk
  • ‪Boogie Lab - ‬3 min walk
  • ‪Ms Grill - ‬4 min walk
  • ‪Tomassino - ‬1 min walk
  • ‪The Beertija - ‬2 min walk

About this property

Sheraton Zagreb Hotel

Luxury Zagreb hotel in Donji Grad with 2 restaurants
Sheraton Zagreb Hotel offers 306 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 306 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a health club and an indoor pool, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.
Enjoy international cuisine at Fontana Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Zagreb? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Fontana Restaurant - This restaurant specializes in international cuisine.
King Tomislav Restaurant - Onsite restaurant. Open daily.
Cafe Imperial - This café serves light fare only. Open daily.
Piano Bar - Onsite piano bar. Open daily.
24-hour room service is available.

Languages

Croatian, English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 21 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Fontana Restaurant
  • King Tomislav Restaurant
  • Cafe Imperial
  • Piano Bar

Things to do

  • Fitness classes
  • Art gallery
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 casino gaming tables
  • 7 casino slot machines
  • Biodegradable coffee stirrers
  • Casino (1076 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Sheraton Zagreb Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sina

Disliked: Staff & service, property conditions & facilities
Booked a king bed, got 2 single beds with no explanation (even after raising the issue). Main Shower head wasn’t working, shower screen was leaking and the toilet was initially nit cleaned properly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beinan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good location. Easy walking / public transport.
Stayed 3 nights in Nov 2024

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, clean, but generic Sheraton hotel.
Stayed 1 night in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located in a good area. Housekeeping was good and room clean. Breakfast generally good selection of items catering for all sorts. Reception staff were friendly and helpful. About 15 minute walk into centre and 5 minutes to the train station. One thing that was disappointing was I emailed the hotel a few days before I arrived to ask them to arrange a taxi from airport and no one responded.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

Aleksandr Valeryevich

Liked: Property conditions & facilities
Just great and perfectly located hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Virginia

Travelled with partner
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

James

Excellent staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Overall
We loved this hotel, great area, staff excellent. Although we couldn’t find any prices online for the restaurant, which would normally be a deterrent, we chanced it and it was great food, reasonably priced with an Italian flair.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Lovely hotel, helpful staff, nice breakfast. They lose a star however. The day before we left I received an email from the Sheraton saying we could continue to use the Wellness centre after check out and my son was looking forward to a swim. When we checked out I tried to confirm this was ok with the lady on reception. She asked a supervisor before saying no..we couldn't use the facilities...resulting in an unhappy boy.
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Weguenz

Stayed 1 night in Sep 2024

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

sarah

Travelled with family and small children
Liked: Staff & service
Not much to do in the city itself. Staff was very helpful unfortunately the room needs some maintenance. It was raining so our “things to do” became limited. No fault to the hotel. Pool was great
Stayed 1 night in Oct 2024

8/10 Good

tariq

Stayed 2 nights in Sep 2024

10/10 Excellent

Catherine, Norwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel with an excellent spa, varied breakfast and friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to light rail. 12 minutes walk to the heart of the city.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!
Stayed 1 night in Sep 2024

2/10 Terrible

LOURDES

Stayed 2 nights in Jul 2024

10/10 Excellent

RUth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient to be able to walk and see the historic parts of Zagreb. The room was enormous and all conveniences were provided, including hairdryer shampoo, etc. there was lots of place to store things and a handy bathrobe to keep me warm. They had a very nice breakfast buffet with lots of fruit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived the first bellhop was very Surly. Everyone else was fantastic especially the lady at the sign-in for breakfast. Great Location. Great Food. Very clean. Would Stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Adetomi

Liked: Staff & service
Easy access to the city centre
Stayed 4 nights in Sep 2024

10/10 Excellent

Katherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren, Collingwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location. Great restaurants near by, easy walking to Lower and Upper town.
Stayed 1 night in Sep 2024

10/10 Excellent

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, great location, valet parking, great onsite Italian restaurant—went there twice!
Stayed 3 nights in Sep 2024