Hotel New Otani Osaka

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel New Otani Osaka

Front of property - evening/night
Aerial view
Sauna, hot tub
Concierge desk
Fitness facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka Castle Park
    2 min walk
  • Osaka-jō Hall
    9 min walk
  • Osaka Castle Museum
    15 min walk
  • Osaka (KIX-Kansai Intl.)
    57 min drive

Room options

Deluxe Single Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Family Suite for 4 People Non-Smoking

  • 70 sq m
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

Japanese Suite, Non Smoking, City View

  • 60 sq m
  • City view
  • Sleeps 6
  • 4 Twin Futons

Deluxe Twin Room, Non Smoking, Castle View

  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Double Room, Non Smoking, Castle View

  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Triple Room, Non Smoking, Town View

  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room, Non Smoking (Family Studio Town view for 6 persons)

  • 90 sq m
  • City view
  • Sleeps 10
  • 6 Large Twin Beds

Luxury Junior Suite, High Floor, Non-smoking

  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Superior Twin Room, Non Smoking, Town View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking, Castle View

  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Special Sale! Suite Room, Non Smoking

  • 60 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Superior Double Room, Non Smoking, Castle View

  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Superior Triple Room, Non Smoking, Castle View

  • 40 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Economy Double Room, Non Smoking, Town View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Economy Double Room, Smoking, Town View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Suite for 3persons Selected at Check-in Non Smoking

  • 60 sq m
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

Luxury Connecting Suite, 4 Adults, Castle View

  • 110 sq m
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

Superior Triple Room, Non Smoking, Town View

  • 40 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

Run of The House, Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Superior Double Room, Non Smoking, Town View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Single Room, Smoking, Town View

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

  • 69 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Single Room, Non Smoking, Town View

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Family Room, Non Smoking (Family Studio Town view for 7 persons)

  • 90 sq m
  • City view
  • Sleeps 11
  • 7 Large Twin Beds

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Family Suite for 5 People Non-Smoking

  • 70 sq m
  • Park view
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed

Run of The House, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Economy Triple Room, Non Smoking, Town View

  • 30 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

Junior Suite, Non Smoking

  • 60 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Economy Triple Room, Non Smoking, Castle View

  • 30 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Similar properties

About the area

Osaka

With a stay at Hotel New Otani Osaka, you'll be centrally located in Osaka, a 9-minute walk from Osaka-jō Hall and 15 minutes by foot from Osaka Castle. .This luxury hotel is 3.4 mi (5.5 km) from Dotonbori Glico Sign and 4.2 mi (6.7 km) from Tsutenkaku Tower.

What's nearby

  • Osaka-jō Hall - 9 min walk - 0.8 km
  • Osaka Castle - 15 min walk - 1.3 km
  • Dotonbori Glico Sign - 6 min drive - 5.6 km
  • Tsutenkaku Tower - 7 min drive - 6.7 km
  • Umeda Sky Building - 7 min drive - 7.6 km

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪いずみホール - ‬2 min walk
  • ‪マクドナルド - ‬5 min walk
  • ‪PRONTO - ‬5 min walk
  • ‪サイゼリヤ - ‬5 min walk
  • ‪麺匠慶次 - ‬5 min walk

About this property

Hotel New Otani Osaka

Luxury Osaka hotel in Chuo with 10 restaurants
Hotel New Otani Osaka offers 525 air-conditioned accommodations with safes and complimentary newspapers. 43-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 525 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including outdoor tennis courts, an indoor pool, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local and international cuisine at ALL DAY DINING SATSUKI, one of the hotel's 10 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 17 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
ALL DAY DINING SATSUKI - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
TEPPANYAKI KEYAKI - Overlooking the garden, this steakhouse specializes in Japanese cuisine and serves lunch and dinner. Open daily.
ISSHIN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
FRENCH CUISINE SAKURA - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required. Open select days.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (JPY 1200 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 4830 per person
  • 10 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • ALL DAY DINING SATSUKI
  • TEPPANYAKI KEYAKI
  • ISSHIN
  • FRENCH CUISINE SAKURA

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms - 17

Spa

  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Pool fee: JPY 3850 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4830 per person
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self parking fee: JPY 1200 per night
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Pool fee: JPY 3850 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The optional pool fee varies from JPY 5,000 - 6,000 per person, per pool session. The listed optional pool fee applies to guest ages 13 and older for access to the pool 9 AM-4 PM. The pool fee for children ages 4-12 is JPY 2,000 per child, and ages 0-3 at no charge.
This property requires children 0-3 years old to wear waterproof pants in the pool.
Access to the night pool 6:30-10 PM is available for guests ages 18 and older by reservation only.

We should mention

Pool access available from noon to 8:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1606 out of 2140 reviews" "
Rating 8 - Good. 385 out of 2140 reviews" "
Rating 6 - Okay. 101 out of 2140 reviews" "
Rating 4 - Poor. 24 out of 2140 reviews" "
Rating 2 - Terrible. 24 out of 2140 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Staff were wonderful! So helpful, kind and efficient in all parts of the hotel including check in/ out, breakfast restaurant, concierge and business centre/ customer service, Great room, very comfy beds and overall a lovely place to stay,
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Loc Q.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hotel. Excellent services. Very professional and friendly staffs. We loved services and hotel. Will come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

David, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice for Osaka Castle and near public transportation as well as dining and shopping choices
Stayed 2 nights in Aug 2024

10/10 Excellent

Kana

Stayed 1 night in Aug 2024

10/10 Excellent

Zhaohui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Osaka Castle and the hotel is nice but some room furniture need update. The train station is within walking distance but there is no shadow on your way to the station so it is quite hard during the hot summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abdulhadi, Kuwait City

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot
Stayed 8 nights in Aug 2024

10/10 Excellent

KIN FAI GARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first night in Osaka and we srrived late around 7pm. Got a nice upgrade to Club Flior and so we had our breakfast on the roof floor. Excellent view faving the Osaka-Jo in both our room and the restaurant. Buffet in morning had a lot of choices. Enjoyed very much!
Stayed 1 night in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Colm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not worth 5 stars bed uncomfortably hard bathroom subpar for 5 star
Stayed 11 nights in Aug 2024

10/10 Excellent

Janel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent service and the food stand out here as in Tokyo. Really great service helpful and respectful staff, the restaurants and food quality are very high. Only thing was fitness access cost per day is high, for such a large hotel this would be better to update for more easy access and use.
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel, my husband and I had a good time there!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close distance to Osakajokeon Station and Osaka Castle Park, very helpful & knowledgable staff for traveling around Osaka and nearby areas
Stayed 2 nights in Aug 2024

10/10 Excellent

Viet My

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room. Service is amazing. Staff is very kind and friendly. Delicious buffet breakfast!
Stayed 3 nights in Aug 2024

10/10 Excellent

Merle, Honolulu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train
Stayed 2 nights in Aug 2024

10/10 Excellent

Fung Fong Pauline

Liked: Cleanliness, property conditions & facilities
The hotel location is very convenient for transportation. The place is quiet and the staff is very helpful and friendly. The room is clean as well .
Stayed 2 nights in Aug 2024

10/10 Excellent

Rorelyn

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

AESOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jake

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

8/10 Good

KYUNGSOOK

Liked: Cleanliness, staff & service
night pool was so embarrassing...
Overall it was comfortable and we enjoyed our stay. Osaka castle wiew room condition was especially good. But whèn we tried to use night pool, we were so embarraessed. There were so many young guys enjoying taking picures instead of swimming. It was not family-friendly swimming pool.Aweful.. We couldn't ènjoy swimming.. I think it would be good to notify about that in advance when we check-in. But daytime pool was good except being too small.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jong Won

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Jul 2024