We had an outstanding experience at this lovely, sophisticated, and incredibly well-run hotel. The check in process was friendly and quick, and the room was elegant, efficient and quiet. Not just normal quiet, but high- end recording studio, outer space quiet, in the midst of bustling Dontonburi! How exquisite at the end of a hot day of travel! The room had so many thoughtful touches — a curling iron kit, wine glasses, soft robes and slippers, pajamas, heated toilet seat, teapot and cups. Incredibly comfortable beds — not too soft or too hard. Pillowy pillows and sheets. Purified air. Free drinks in the minibar. Free drink tickets for the gorgeous 20th floor bar, run by a gracious staff. I thought this hotel was perfect in every possible way. It was heaven for these American travelers.