The staff were absolutely amazing, courteous, helpful and friendly. Great location, within 10 minutes walk of all the main city centre tourist sites and the harbour for catching the ferry over to Bygdoy for the museums. The hotel is really clean and there is a very good breakfast, plenty of variety and good quality produce. Rooms were spacious and very clean. There were two little negatives for me: I really don't like wet room type showers as it leaves the whole bathroom floor wet and secondly, the room door was incredibly difficult to open. I had to put down everything I was carrying and use both hands to really wrench the door open. It was also difficult to open from the inside which is a bit worrying and could be considered a fire hazard. Overall though it's a great hotel, great value for money and I wouldn't hesitate to stay here again.