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Hotel Arista

4.5 star property

Photo gallery for Hotel Arista

Front of property - evening/night
Miscellaneous
Lobby
Reception
3 bars/lounges, pub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Odyssey Fun World
    ‪16 min walk‬
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Centennial Beach
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Indigo Naperville Riverwalk by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1005)
The price is NZ$519
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Indigo Naperville Riverwalk by IHG

About the area

Naperville

When you stay at Hotel Arista in Naperville, you'll be in the business district, within a 5-minute drive of Topgolf and Odyssey Fun World. .This luxury hotel is 2.6 mi (4.2 km) from Blackwell Forest Preserve and 3.2 mi (5.1 km) from Northwestern Medicine Proton Center.

What's nearby

  • Odyssey Fun World - 16 min walk
  • Chicago Premium Outlets - 8 min drive
  • Riverwalk Park - 9 min drive
  • Riverwalk - 10 min drive
  • Central Dupage Hospital - 10 min drive

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hotel Arista

Suburban hotel with 3 restaurants and a full-service spa
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Make yourself at home in one of the 144 guestrooms featuring refrigerators and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Grab a bite at CheFigata, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Naperville? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
CheFigata - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
TheTap In Pub and Carvery - This pub serves lunch and dinner. Open select days.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Lavazza Naperville - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5.00 mi
  • Free return train station shuttle
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 6-35 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available

Restaurants on site

  • CheFigata
  • TheTap In Pub and Carvery
  • CityGate Grille
  • Lavazza Naperville

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)
  • Meeting rooms

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • DVD player
  • Premium channels
  • Video game console

Food and drink

  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1006 reviews
Rating 8 - Good. 129 out of 1006 reviews
Rating 6 - Okay. 53 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The decor of the hotel was modern and contemporary. Beyond that, I don’t believe it has the qualities of a 4 star hotel it claims to be. Upon arrival there was no one to greet us to help unload our luggage. Had to walk into the hotel and ask for a bellman. No attendants on duty ready to assist you. Elevator doors are quick to close causing doors to close on you before you have a chance to enter. Handicap sidewalk curbing blocked by hotel vehicles causing wheelchair access and access for mobility challenged customers difficult. There was no valet parking service available. These are traits I would expect from a 4 star hotel. Anticipating the needs of you customers should be a priority concern. I do not feel this hotel lives up to those expectations. There’s nothing offered here to distinguish this hotel beyond any chain hotels such as a Marriott or Hyatt Regency. It’s not worth the extra cost for the same basic amenities.
Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great hotel and in a wonderful location. It was everything I thought it would be and more. I would definitely recommend this hotel to family and friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KERRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for shopping nearby Outlets
Great room for a girls trip for outlet shopping. Comfortably fit the 4 adults. Easy walk thru to the parking garage. Check in and out was seamless.
Stayed 2 nights in Nov 2024

10/10 Excellent

garrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that helped me set up a special night for my wife and I! Christopher was particularly excellent. He was a pleasure to work with!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Hotel/Room was very clean. We had breakfast room service - fair pricing, fast service and food was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sardor

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The retreat
It was a amazing timing witb my wife an we enjoyed her birthday their
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend away.
We had a lovely time! Beautiful room. Luxurious bed. Enjoyed the attachment bar, restaurant and coffee shop. Convenient parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ferdinand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are cozy
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The food is excellent and wait staff engaging.
Stayed 1 night in Nov 2024

10/10 Excellent

Keaton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities
Love coming here. Beds are comfortable. Staff is friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Kierra

Stayed 1 night in Nov 2024

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Beautiful hotel located in a quiet and cute location. Lobby was very quiet and clean. Lots of great food/drink option within walking distance of hotel. Hotel staff was kind and accommodating. Hotel room was spacious, clean, and beautiful. Amazing experience and stay. 10/10. Will definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

SANTHEBENNUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not very convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendell

..
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Sebastian, INDEPENDENCE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were promised a $20 food and drinks coupon that was not added to the final bill
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I've stayed at the Hotel Arista in Naperville several times. The hotel is clean and comfortable, and the service has always been top-notch.
Stayed 1 night in Nov 2024