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Hotel Arista

4.5 star property

Photo gallery for Hotel Arista

Front of property - evening/night
Lobby
Reception
Room, 1 King Bed
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk Park
    ‪9 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Indigo Naperville Riverwalk by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1003)
The price is NZ$311
for 1 room
includes taxes & fees
11 May - 12 May
Hotel Indigo Naperville Riverwalk by IHG

About the area

Naperville

When you stay at Hotel Arista in Naperville, you'll be in the business district, within a 5-minute drive of Topgolf and Odyssey Fun World. .This luxury hotel is 2.6 mi (4.2 km) from Blackwell Forest Preserve and 3.2 mi (5.1 km) from Northwestern Medicine Proton Center.

What's nearby

  • Cantigny Park - 7 min drive - 7.7 km
  • Chicago Premium Outlets - 8 min drive - 7.6 km
  • Riverwalk Park - 9 min drive - 8.5 km
  • Centennial Beach - 10 min drive - 7.2 km
  • Riverwalk - 10 min drive - 7.9 km

Getting around

  • Naperville Route 59 Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hotel Arista

Suburban hotel with 2 restaurants and a full-service spa
Hotel Arista offers 144 accommodations with DVD players and video-game consoles. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Make yourself at home in one of the 144 guestrooms featuring refrigerators and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can get around on the complimentary shuttle, which operates within 5.00 mi.
Enjoy Italian cuisine at CheFigata, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Naperville? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
CheFigata - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available.
Zorba Lounge - This bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
CityGate Grille - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Arista Coffee & Cafe - This café serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arista Coffee & Cafe
  • CheFigata
  • CityGate Grille
  • Zorba Lounge

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 777 out of 1004 reviews
Rating 8 - Good. 125 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe suite is beautiful. The property was very clean and well maintained. The staff were friendly, great dining experience and parking was convenient. I will definitely stay there again.
Stayed 1 night in Jan 2025

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really have nothing bad ti say about the hotel itself other than the fact that i checked into my room went to dinner then had to check out of my room due to my son being in a accident and was put into emergency surgery… i still have not been granted a refund or a credit to maybe be able to stay another night. But i guess this complaint is more for expeida than the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Mercel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bar staff
Stayed 1 night in Jan 2025

10/10 Excellent

Pearl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sourisack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrea

Ask for a higher floor or a suite that doesn’t face the interstate - it gets very noisy starting at 3 AM. Their in-house shuttle only drives 5 miles which isn’t far considering the hotel is quite removed from major shopping, etc. Bed linens were ripping/wearing out and stained. My first suite had missing artwork above the bed with screws coming out of the wall. Don’t let them arrange airport travel because the American Taxi service they farm you out to is embarrassingly low end. The carpeting in the elevator was filthy and needed a good cleaning - remained dirty the 4 days I was there. This property used to have a very different feeling and appearance. One out of four treadmills broken and in need of repair. Lounge, coffee bar and Front Desk staff/service were good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WAJ Grayslake

Stayed 1 night in Jan 2025

10/10 Excellent

Vildar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Basil, Claremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Naperville. Took care of us and the front desk was flexible with our stay as we were there for a funeral. Good restaurant in the lobby. Great coffee shop on the first floor as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vania Arora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in Jan 2025

10/10 Excellent

Basil, Claremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. In a brand new commercial plaza in Naperville. There is a nice restaurant at the property.
Stayed 2 nights in Jan 2025

6/10 Okay

Mikki

Stayed 2 nights in Oct 2024

10/10 Excellent

Dewayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stat was heat. The room was clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Narzell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Roger C

Stayed 3 nights in Jan 2025

10/10 Excellent

Ferdinand

Stayed 1 night in Dec 2024

6/10 Okay

Danielle

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly really liked everything overall but didn’t really get to spend much time there at hotel to check everything out. While there I feel things were overpriced though.
Stayed 2 nights in Dec 2024