2/10 Terrible
Sheree
Travelled with family, Business traveller, Travelled with pets
23 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room floors was dirty along with the bathroom, sheets was all stained. I arrived after 6pm so it was too late and a hassle to get another room for my college move in day. So we went first thing at stores for cleaning supplies to clean a room that should be clean before a check in. I purchased bedding to cover my beds. Can you believe that! I purchased cleaning supplies and bedding. I made a complaint to the front desk thev lady at the desk was nice and only gave me towels to cover the floor then said the manager will contact me. the second day there was a party from some men living there, I believe they are labour workers. My complaint would have gone to thevdesk worker but the male front desk worker was among the men who was making the disruption. He was actually apart of the drunking and loud talking. On my check out the same lady who gave the stack of towels was there for my check out I told her of my experience and complaints she told me the manger will call me immediately after she sends the email advising of the complaint. Well Its 6 days now. No call! I so far heard nothing from a place that was dirty and very unsafe. My experience there was awful! Do not ever get a room there!! I would like to see some better response and actions from redroof forbthis location. This location is one step from a drug infested hotel on a main outlet to locations. Thank god we had to be out of tge room during the day during college check in.!!!!!!!
Sheree
Stayed 4 nights in Aug 2025
