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The Axana Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Axana Hotel

Outdoor pool
Minibar, in-room safe, desk, blackout curtains
View from property
Reception
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
Jl. Bundo Kandung No 14-16, Padang, west sumatera, 25119
  • Adityawarman Museum
    7 min walk
  • Taman Budaya Cultural Centre
    14 min walk
  • Colonial Quarter
    15 min walk
  • Padang (PDG-Minangkabau Intl.)
    25 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 49 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Mercure Padang
Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (151)
The price is NZ$93
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mercure Padang

About the area

Padang

When you stay at The Axana Hotel in Padang, you'll be near the beach, within a 15-minute walk of Adityawarman Museum and Taman Budaya Cultural Centre. .This hotel is 0.8 mi (1.2 km) from Colonial Quarter and 0.9 mi (1.5 km) from Pelabuhan Muaro.

What's nearby

  • Adityawarman Museum - 7 min walk - 0.6 km
  • Colonial Quarter - 15 min walk - 1.3 km
  • Siti Nurbaya Bridge - 19 min walk - 1.6 km
  • University of Eka Sakti - 3 min drive - 3.3 km
  • Air Manis Beach - 6 min drive - 2.4 km

Getting around

  • Pulau Aie Station - 16 min walk
  • Padang (PDG-Minangkabau Intl.) - 25 min drive

Restaurants

  • ‪Malabar Bofet & Restoran Padang - ‬5 min walk
  • ‪Kripik Balado Shirley - ‬7 min walk
  • ‪Nasi Goreng Patai Bofet Mi-Mien - ‬9 min walk
  • ‪Sate Danguang-danguang Simp. Kinol - ‬7 min walk
  • ‪KIOSK Coffe Shop & Tea Shop - ‬7 min walk

About this property

The Axana Hotel

Hotel in Padang with a fitness center and spa services
The Axana Hotel offers 136 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include massages. The spa is open daily.
Make yourself at home in one of the 136 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Decafe, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Decafe - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 85000 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Decafe

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 85000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Axana Hotel Padang
Axana Hotel
Axana Padang
The Axana Hotel Hotel
The Axana Hotel Padang
The Axana Hotel Hotel Padang

The Axana Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 8 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

4/10 Poor

Marcus

Disliked: Property conditions & facilities
Air con not great at all
Stayed 1 night in May 2024

4/10 Poor

christine

Disliked: Cleanliness, property conditions & facilities
Staff was nice but not many of them. Hotel was worn down, not maintained. Aircon didn’t work well. Nothing in the room. Overpriced for what you get. I won’t go again. There was also a cockroach in the bathroom- I realize this can’t be totally controlled but with everything else it didn’t help. Food was ok from kitchen. Overall disappointed for the price I paid. Rooftop pool was nice. But no service there- no towels…etc. kind of abandoned. Worth about 60-70/night
Stayed 1 night in Jun 2023

10/10 Excellent

yanka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean option.
My two friends and I stayed here for one night twice on our way to and from our boat trip. The hotel was great! Clean room and comfy bed. The rooftop pool was beautiful.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
MORE INFORMATION FROM FRONT DESK WHEN GUEST ASKING NICE PLACE AT PADANG
Stayed 2 nights in Jun 2019

8/10 Good

potjut umy ka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Padang was amazing. With lots of interesting places to visit. I would definitely recommend axana hotel. The staffs were very helpful and apologetic sometimes.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Beautiful roof top pool. There was too much smoking and smoke in the hotel.
Stayed 4 nights in Apr 2019

6/10 Okay

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive room
Executive Room on pic show bathtub. But don't have bathtub. So far overall this hotel ok. Nearest from food area
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Room 321 Poor aircon in room; switch didnt function well. Safety latch at entrance broken. Dripping tap near toilet bowl. Bath towels worn out. Good service by Puteri at reception. However on arrival at 3.00pm 19th Feb, check-in, needed to wait for nearly 90 minutes for all rooms to be ready.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, especially Refika and Putri at reception. The staff in general very friendly and helpful
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The location and the free airport shuttle makes this place worthwhile else it tired and run down
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Took 3 hours to get to the room. We were told most rooms are in the midst of cleaning. Eventually, got 1 room first after 2 hours of waiting. About to go to the room elevator broke down & had to wait for another hour. Quite a bad experience & may not want to consider to come to this hotel if we are here again.
Stayed 2 nights in Dec 2018

6/10 Okay

Ben, Australia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Basic rooms, overpriced, could be cleaner
Impressive lobby, nice roof-top pool with view and gym but actual rooms not really very good. I stayed in a "standard" room on the fifth floor. The hallway was grotty and in need of renovation. The room was also grotty with grime on the marble in the bathroom and writing desk. The AC didn't work very well so that setting it to 16C very slowly got it down to about 22C. Taped electrical wiring was showing beside the lighted mirror. Tthe shower recess did not drain towards the floor drain. This meant that there was always a pool of water which slowly seeped into the room and had ruined (warped and stained) the floating timber floor. Not a big deal, but an indication of need for renovation. Overall, good facilities, good breakfast, friendly staff, good location, but actual rooms (certainly the 'standard' ones) are in need of a very substantial renovation and upgrade and greater attention to detail by the exclusively young male cleaning staff. This left me feeling the room was relatively overpriced.
Stayed 3 nights in Sep 2018

8/10 Good

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norway travler
Isi fast,god service,clean,oki, god hotel.

8/10 Good

DH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to museum & beach
Stayed for 2 nights from 12-14/1 to attend my Niece wedding a bit disappointed while check in couldn’t find my booking but managed to get my room which I booked from SGP. The family suits is big n spaces with king size bed n one single bed. The hotel provided 4 stars hotel amenities, good gym facilities n there’s spa n Swimming pool at the roof TOP. Their staffs very good n attentive. Requested my room to be clean but I didn’t know why the housekeeper didn’t come n clean it so ended up I have to request new towels n toilet rolls. Breakfast was good too, everything is pleasant.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

8/10 Good

Anggoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, short trip to the beach, on foot.
Stayed 1 night in Oct 2017

8/10 Good

Karratha Wellness C

Liked: Staff & service
Stayed 1 night in Oct 2017

10/10 Excellent

Rahmat

Stayed 1 night in Aug 2024

8/10 Good

Juan Carlos

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Yoriko

Disliked: Cleanliness
歯ブラシが使用済みの物が置いてあった。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Maren

Liked: Staff & service
Disliked: Property conditions & facilities
Gewöhnungsbedürftig
Das Hotel ist schon etwas älter und wird zzt (10.2018) teilweise renoviert, dadurch kommt es zu einigen Einschränkungen der Annehmlichkeiten . Während unseres Aufenthaltes war das Hotel (angeblich) ausgebucht, da während dieser Zeit ein Kongress im Hause stattfand. Außerdem ist die Luftfeuchtigkeit während der Regenzeit sehr hoch und kann in den Zimmern nicht reduziert werden, da die AC nur bei Einstecken der Hotelcard funktioniert. Auf den Fluren keine Klimatisierung . Internet auf den Zimmern fast unmöglich
Stayed 4 nights in Oct 2018