4/10 Poor
Derek F.
9 Jan 2025
Disliked: Cleanliness
Good quiet location; Poor cleanliness, soft bed, unmaintained and faulty smoke and CO alarms
The place was in a good location - away from main part of town, close to grocery store and a nice coffee shop. House layout was ok...open loft on top floor for kids wasn't the best with sound and light from lounge area but it's manageable. The cleanliness was poor. It was immediately clear the floors had not been cleaned. Before we unloaded the car, we swept the floors and filled an entire dust pan. The cookware was crusted with old food. One pan was rimmed with crusty eggs, a pot with crusted sauce, and the dishes were sticky and crusty. We had to prewash all dishware.The primary bed is very soft and painful. While noted in previous reviews, we thought it was due to personal preferences. We were incorrect.The main issue is unmaintained smoke/CO alarms. We were awoken at 5:30a with multiple alarms chirping the 5-beep end-of-life alert. We contacted MGMT and vacated the unit due to pain it was causing our kid's and dog's ears. After 10hrs the situation was still not resolved. MGMT then told me it was my responsibility to get on chairs to disconnect all the units I could reach that could be making the noises. Upon removing them, the manufacture date on the back indicated they were well beyond their lifecycle date as indicated by the chirping. MGMT came and took the units for inspection.We requested a day's refund to compensate for discomfort, lost use, and necessity to eat out and waste pre-bought food. Our request continues to be denied.We will not stay again.
Derek F.
Stayed 6 nights in Dec 2024