The Esplanade Hotel by Compass Hospitality

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Esplanade Hotel by Compass Hospitality

Beach/ocean view
Point of interest
Reception
Property grounds
Lounge

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Esplanade Road, Paignton, England, TQ4 6EG
  • Paignton Beach
    6 min walk
  • The Harbour Inn
    2 min walk
  • Paignton Station
    8 min walk
  • Plymouth (PLH-Plymouth City)
    54 min drive

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room with View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Twin Room with View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Family Double Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

About the area

Paignton

With a stay at The Esplanade Hotel by Compass Hospitality in Paignton (Roundham), you'll be within a 5-minute drive of Paignton Beach and Paignton Zoo. .This hotel is 2.6 mi (4.2 km) from Torre Abbey Sands and 3.4 mi (5.5 km) from Princess Theatre.

What's nearby

  • Paignton Beach - 6 min walk
  • Paignton Zoo - 19 min walk
  • Princess Theatre - 7 min drive
  • Torre Abbey Sands - 12 min drive
  • Meadfoot Beach - 19 min drive

Getting around

  • Paignton Station - 8 min walk
  • Exeter (EXT-Exeter Intl.) - 46 min drive

Restaurants

  • ‪Spinning Wheel Inn - ‬5 min walk
  • ‪Talk of the Town - ‬5 min walk
  • ‪The Harbour Inn - ‬2 min walk
  • ‪Henrys - ‬5 min walk
  • ‪Yankee's - ‬8 min walk

About this property

The Esplanade Hotel by Compass Hospitality

Hotel with a 24-hour front desk, a quick walk to Paignton Beach
The Esplanade Hotel by Compass Hospitality offers 83 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. This Paignton hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include bathtubs or showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 83 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of The Esplanade Hotel by Compass Hospitality, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 6.00 per day)
  • Limited on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 6.95 for adults and GBP 4 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 6.95 for adults and GBP 4 for children
  • Self parking fee: GBP 6.00 per day
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Esplanade Hotel Paignton
Esplanade Paignton
The Esplanade Hotel
The Esplanade Hotel by Compass Hospitality Hotel
The Esplanade Hotel by Compass Hospitality Paignton
The Esplanade Hotel by Compass Hospitality Hotel Paignton

The Esplanade Hotel by Compass Hospitality Reviews

Reviews

6.8
Rating 10 - Excellent. 30 out of 161 reviews" "
Rating 8 - Good. 49 out of 161 reviews" "
Rating 6 - Okay. 42 out of 161 reviews" "
Rating 4 - Poor. 23 out of 161 reviews" "
Rating 2 - Terrible. 17 out of 161 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Callan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay is based on a last minute £44 booking - value for money was 100% All staff were very friendly and pleasant. Room was clean and basic. My only negative was being a man over 6 foot it was almost impossible to use the toilet or shower. Unsure if all the en suites are that small, we had room 137. You have to sit on the toilet at an angle! Im sure would be fine for those 5"5 and under. Id book again for the same price.
Stayed 1 night in Sep 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel needs a little TLC but the staff more than make up for that . Kim and her team give the hotel a fantastic, professional, efficient but more importantly a great welcoming family feel. Seldom have we been treated to such kindness and frienship. We cannot recomend this hotel enough. Kim, ian, sarah, laura , acacia, francis charley thankyou so much, see you all soon, good luck in all you do.
Stayed 7 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Staff & service
Clean friendly but needed a bit of TLC
Staff were friendly and very helpful, lovely sea view from room but room could have been better everything looked half finished needed a bit of TLC and lift was not working. Dinning room was beautiful and the whole hotel was clean. We didn’t pay a lot for hotel so really couldn’t complain would stay again but in different room.
Stayed 2 nights in Sep 2024

6/10 Okay

Claire

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arriving we were greeted by a lovely & very helpful receptionist, we enquired if there was a seaview room, which he organised for us. When we got to said room we found a hole in the bathroom door, electric socket had been smashed off the wall, door closer has been pulled out of the wall & sweet wrappers & sweets on the carpet. We headed back to reception to inform them, a different receptionist was there, who was equally helpful, offered to move us, as she only knew about the hole in the door!! She asked me to send the photos I took via email to her. We said we'd stay in the room as long as we wouldn't be blamed. As were only staying overnight. Beds were comfortable, seaview was lovely, shower was nice & hot, Tea tray was well stock, the room was quiet for being on the seafront. Downstairs looked lovely but we didn't eat or drink so can't comment. The lift was broken
Stayed 1 night in Aug 2024

6/10 Okay

Shirley

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Small but clean. Bathrooms cramped but shower was okay. Just dont expect tv reception if someone is in bathroom
Stayed 2 nights in Aug 2024

8/10 Good

CLIVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Stayed 1 night in Aug 2024

6/10 Okay

Marilyn

Liked: Cleanliness
Disliked: Room comfort
Great location, hotel needs improvement
Lift was out of order had to carry luggage up and down the stairs, breakfast was average ,sausage was tasteless. Room was very warm,but luckily had a fantastic, curtain hanging off rail. Come back to room and couldn't get in as they changed the key lock to card swipe doors. Had to walk back downstairs to get keycard. Overall I would of gave the hotel 9 out of 10, if the lift worked,if the breakfast was tastier and you didn't have to pay for parking in the hotel carpark. So overall I have to give it 4 out of 10
Stayed 4 nights in Aug 2024

8/10 Good

steven

Stayed 3 nights in Aug 2024

2/10 Terrible

Glenn

Travelled with group
Disliked: Staff & service
Do not book here!
Hotel cancelled the day of check-in. No one has been helpful for a refund. It left my father and his wife scrambling for alternative accommodation, without any help from hotels.com nor the hotel. When is the refund going to be paid?
Stayed 4 nights in Sep 2022

6/10 Okay

Richard

Stayed 4 nights in Aug 2022

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
No housekeeping all week, dirty disgusting room
Hotel was dirty outside with bird poo everywhere, dead plants with cigarette butts in the soil. Checking in was fine and efficient but the lift was tight and compact, walking to our room we noticed the floorboards squeaking a lot. Walking into our room we noticed the carpet was discoloured and had food bits on it, the leather seats were peeling, soap dispenser was hanging off the wall, tv was about 14 inches and aerial didn’t work for most of the stay, shower basin would fill up and empty very slowly, with every flush of the toilet it was like somebody was using a numatic drill it was that loud, mattress was bouncy and sloped on one side, curtains were dusty and window was full of seagull poo, on the rooftop outside our window there were wires and seagull poo galore plus wild plants growing. We had no housekeeping for the 5 nights we were at the hotel, no new bed sheets, no towels, no cleaning of the rooms and emptying of the bins whatsoever, room looked like it hadn’t been cleaned in years. Told manager about this and she said to email her about it and I did and have heard nothing in response yet. Do not stay here at this hotel, spend a bit extra and go to a small b&b as this hotel is too large to keep clean and tidy.
Bin not emptied all week
Wedge under the wardrobe to stop it banging
Soap dispenser hanging off the wall
Chair peeling
Stayed 5 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looked a bit shabby outside but staff and inside was good. The room was clean but very hot. The small air blower was useless and noisy. And the people next door keot slamming the door.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Tired hotel but lovely
Lovely hotel looking a little tired and in need of repair but didn't affect our stay. Room clean and comfortable. Staff lovely and all doing their best. Would stay again
Stayed 4 nights in Aug 2022

6/10 Okay

Julie

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The food is excellent, however, the room was shabby and needs updating. All the staff were great. I would stay again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Martin

Stayed 2 nights in Aug 2022

6/10 Okay

Shelby

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
easy to get to
Stayed 2 nights in Aug 2022

6/10 Okay

Harley

Liked: Staff & service
Disliked: Property conditions & facilities
The Esplanade
We stayed for 5 days and 4 nights. Whilst the reception and bar area was pleasant, the room and upstairs decor is in need of serious attention. Bathroom was extremely small and fixtures outdated and scruffy. The cleaning service was very patchy. From other responses to reviews a refurb is already underway.
Stayed 4 nights in Aug 2022

8/10 Good

Frank

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Louise

Stayed 2 nights in Aug 2022

8/10 Good

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated needs Work.
Not the most friendly of reception staff, when i arrived they wanted mo to pay on arrival?, i had allready paid Hotels.com so spent over a hour trying to sort that mess out only for reception staff to say i might have to pay twice!!. Phoned hotels.com and they kindly sorted the Hotel mix up out. The reception and the restaurant and the bar area is a lovely modern taste but unfortunately thats where it ends. I can only review our room as obviously not seen other's but our room is so outdated, the paint is flacking off the walls the bedroom celling looked like it was going to collapse at any time, the windows had all blown restricting viewing, the shower was extremely poor plenty of hot wster just not enough of it. The bed was comfy no complaints there. Woukd ivstsy here again? Yes i would but it would have to be at a good price.
Stayed 4 nights in Jul 2022

8/10 Good

Linda

Liked: Staff & service, room comfort
Perfectly located in need of updating
Perfect location right on the sea front near to all the shops etc. The room we had was unfortunately very dated in need of re-vamping and the corridor leading to it had a damp smell.The bed was comfortable and we had 2 windows which were great during the heatwave.We had tea and coffee naking facilities in the room but the tray was not replenished every day .Towels were provided and replaced daily which was nice.The shower was grim and not suitable should an elderly couple stay in this particular room due to the height of the base.I would stay here again as i know the hotel is in the process of upgrading the rooms and for us it was just a base at night due to being an active couple out all day.
Stayed 6 nights in Jul 2022

6/10 Okay

Penny

Stayed 1 night in Jul 2022