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Hotel San Juan Internacional

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Juan Internacional

Outdoor pool, open 8:00 AM to 6:00 PM, pool loungers
Lobby
Property entrance
Meeting facility
Garden view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Autopista Giron Km. 6, Bucaramanga, Santander, 680001
  • Center for Events and Exhibitions
    5 min drive
  • Santander Technology University
    10 min drive
  • Acropolis Shopping Mall
    10 min drive
  • Bucaramanga (BGA-Palonegro Intl.)
    35 min drive

Room options

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Cabin, 2 Bedrooms

Family Cabin, 2 Bedrooms

Family Cabin, 2 Bedrooms

  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

Superior Suite, Jetted Tub

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Garden View

Family Room, Multiple Beds, Garden View

Family Room, Multiple Beds, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Bucaramanga

When you stay at Hotel San Juan Internacional in Bucaramanga, you'll be near the airport and within a 5-minute drive of Center for Events and Exhibitions. .This family-friendly hotel is 5.3 mi (8.5 km) from Provincial Viaduct and 5.4 mi (8.7 km) from Santander Department Government Building.

What's nearby

  • Center for Events and Exhibitions - 5 min drive - 4.0 km
  • Clínica Foscal Internacional - 10 min drive - 10.2 km
  • Canaveral Mall - 11 min drive - 10.7 km
  • Cabecera Shopping Mall - 11 min drive - 10.9 km
  • Cacique Shopping Mall - 11 min drive - 10.4 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 35 min drive

Restaurants

  • ‪Restaurante El Venado Del Rey - ‬4 min drive
  • ‪Restaurante Los Andes, Girón - ‬2 min drive
  • ‪Restaurante La Casona - ‬4 min drive
  • ‪La Rasca - ‬5 min drive
  • ‪El Machetazo - ‬4 min drive

About this property

Hotel San Juan Internacional

Family-friendly hotel with a full-service spa and free breakfast
Hotel San Juan Internacional offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and minibars. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy a meal at Dona Juana, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Bucaramanga? This hotel has 323 square feet (30 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Dona Juana - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Dona Juana

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (323 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 32000 per vehicle (one-way)
  • Pet fee: COP 50000 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ramada Bucaramanga Hotel San Juan
Hotel San Juan Internacional Giron
San Juan Internacional Giron
Ramada Bucaramanga Hotel Giron
Ramada Bucaramanga Hotel
Ramada Bucaramanga Giron
Ramada Hotel San Juan
Ramada Bucaramanga San Juan
Ramada San Juan
Hotel San Juan Internacional Bucaramanga
San Juan Internacional Bucaramanga
San Juan Internacional
Ramada Bucaramanga
Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel
Hotel San Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel Bucaramanga

Hotel San Juan Internacional Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 45 out of 97 reviews" "
Rating 8 - Good. 35 out of 97 reviews" "
Rating 6 - Okay. 8 out of 97 reviews" "
Rating 4 - Poor. 5 out of 97 reviews" "
Rating 2 - Terrible. 4 out of 97 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Charles D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Juan Internacional
The Hotel is situated just outside Giron, rooms arranged across the resort which is quite large and spread-out, not much noise from the main road when inside the room. Rooms are well equipped, clean and functional, beds, and bathroom in excellent condition, staff very helpful, sprayed room too for mosquitos which is an occupational hazard in Colombia, the pool is really huge for a hotel resort, also very clean, but also very deep at deep end. Large open air bar and restaurant, food is reasonable, breakfast is a little limited but adequate. Good price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Stayed 1 night in Jun 2024

8/10 Good

Marx

Liked: Staff & service, amenities
Just really noise first night
Stayed 2 nights in May 2024

10/10 Excellent

Carolina, Coconut Creek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hidden gem! Second stay here and Ineill continue to come back!
Stayed 1 night in May 2024

10/10 Excellent

Carolina, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very well-maintained cleaned and the staff was amazing and so accommodating. I felt like I was a queen in a five star resort with my daughters.
Stayed 1 night in Mar 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniant location to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Garry, Port St Lucie

Stayed 1 night in Jan 2024

6/10 Okay

Debora

Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Liked: Property conditions & facilities
Disliked: Staff & service
Never stay at San Juan International
When I arrived at hotel, I was charged again for my stay. It was later reversed after calling Hotels.com but it should have never happened. And I didn’t appreciate the clerk and later the bellhop knocking on my door around midnight. Before arriving, I talked with Maria about transportation from the airport. I wasn’t told that they were calling me a taxi which was more expensive than the ones at the airport.
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Wedding!
Spent the weekend for a wedding. The location was amazing, the pool was wonderful and the on site amenities were fantastic. I will return just to enjoy the resort.
Stayed 2 nights in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexander

Stayed 1 night in Apr 2023

10/10 Excellent

Alfonso, Hoover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain views, near the city but country feel. The restaurant food is great.
Stayed 1 night in Mar 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen hotel de paso, el personal es muy amable y el desayuno delicioso
Stayed 1 night in Feb 2023

8/10 Good

CHAYREE, Charlotte

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Services was fantastic. But they should improve the cleanliness.
Stayed 1 night in Jan 2023

2/10 Terrible

Jacques

Stayed 1 night in Dec 2022

10/10 Excellent

Harrinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2022

8/10 Good

WALDEMAR

Stayed 1 night in Aug 2022

10/10 Excellent

Elkin

Stayed 1 night in Jul 2022

10/10 Excellent

Pierre

Stayed 2 nights in May 2022

8/10 Good

Jaime, Prague

Stayed 2 nights in Oct 2021

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Great beds, overall a good place to rest when you are working
Stayed 1 night in Jul 2021

10/10 Excellent

Daran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Secure and pleasant resort with great facilities and helpful staff. The pools are great, including for young kids. I was very, very impressed with the quality and price of the food, so much so I ordered some dishes more than once. My original room didn’t have great WiFi but they moved me very easily upon request.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020