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Pamukkale White Heaven Suite Hotel

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February 2025

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Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai
Lunch and dinner served, Turkish cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Spa
  • Laundry

Explore the area

Map
Pamukkale mahallesi, Mehmet Akif Ersoy (pamuk) Bulvari no:27, Denizli, Denizli, 20160
  • Pamukkale-Hierapolis
    ‪1 min walk‬
  • Traverter Street
    ‪8 min walk‬
  • Pamukkale Travertine Terraces
    ‪9 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking

Deluxe Double Room, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

Deluxe Triple Room, 1 Bedroom, Non Smoking, Pool View

  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

Deluxe Twin Room, 1 Bedroom, Non Smoking, Lanai

  • 40 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

Deluxe Quadruple Room, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Twin Bed

About the area

Denizli

Located in Denizli (Pamukkale), Pamukkale White Heaven Suite Hotel is within a 10-minute walk of Traverter Street and Pamukkale Travertine Terraces. .This family-friendly hotel is 0.4 mi (0.7 km) from Pamukkale Natural Park and 1.7 mi (2.7 km) from Hierapolis.

What's nearby

  • Pamukkale Travertine Terraces - 9 min walk
  • Hierapolis - 16 min walk
  • Pamukkale Thermal Pools - 17 min walk
  • Cleopatra Pools - 19 min walk
  • Hierapolis Theatre - 5 min drive

Getting around

  • Goncali Station - 14 min drive

Restaurants

  • ‪White Dragon Restaurant - ‬6 min walk
  • ‪Hiera Coffee & Tea House - ‬6 min walk
  • ‪Kayaş Wine House - ‬8 min walk
  • ‪Çınaraltı Restaurant - ‬6 min walk
  • ‪Ottoman House Restaurant & Cafe - ‬6 min walk

About this property

Pamukkale White Heaven Suite Hotel

Family-friendly Denizli hotel in Pamukkale with a full-service spa
Pamukkale White Heaven Suite Hotel offers 21 accommodations with DVD players and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Treat yourself to a stay in one of the 21 individually decorated guestrooms, featuring heated floors and LCD televisions. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the theme park shuttle (surcharge).
For lunch or dinner, stop by teras, a restaurant that specializes in Turkish cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 8:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary continental breakfast is served each morning between 8:00 AM and 9:30 AM. A complimentary manager's reception is offered each day.
Teras - This restaurant specializes in Turkish cuisine and serves lunch and dinner.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

Chinese (Mandarin), English, German, Japanese, Romanian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free secured, uncovered extended parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Teras

Things to do

  • Access to nearby outdoor pool
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's dinnerware
  • Children's pool
  • Children's toys
  • DVD player
  • Corner/local shop
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Renovated entire property – March 2022
  • Romance packages available
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 47-inch LCD TV
  • DVD player
  • Satellite channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Children's slippers
  • Desk
  • Eco-friendly cleaning products used
  • Guidebooks/recommendations
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 1 per vehicle (roundtrip, maximum occupancy 1)
  • Airport shuttle fee per child: EUR 1
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:30 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
A car is required for transportation to and from this property

Property is also known as

White Heaven Hotel Denizli
White Heaven Hotel
White Heaven Denizli
White Heaven Hotel Pamukkale
White Heaven Pamukkale
White Heaven Hotel
Pamukkale White Heaven Suite
Pamukkale White Heaven Suit Hotel
Pamukkale White Heaven Suite Hotel Hotel
Pamukkale White Heaven Suite Hotel Denizli

Pamukkale White Heaven Suite Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 398 out of 487 reviews" "
Rating 8 - Good. 56 out of 487 reviews" "
Rating 6 - Okay. 16 out of 487 reviews" "
Rating 4 - Poor. 8 out of 487 reviews" "
Rating 2 - Terrible. 9 out of 487 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nelsa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Breakfast was very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Lymarose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Turkish hospitality. Genuinely friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Zhihong

Travelled with group
The stuff are kind. But the air conditioner in my room makes big noise. I can't sleep well all night. The toilet is not comfortable. The light in my room is so weak that I can barely see.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff went out of their way to make our stay in Denizli an enjoyable experience. Front desk staff and other staff were very friendly and helpful. I would definitely recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very welcoming and helpful with suggestions for sightseeing and dining.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good spacious rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Shehnaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very beautiful property and family owned. We had a great time only regret we were there for 1 night. Ridwan was so nice and kind and helpful. The middle gate is a 7 to 8 min walk from the hotel, so no need to take the car and worry about parking. Great stay would recommend it 💯.
Stayed 1 night in Oct 2024

10/10 Excellent

Damayanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. But even better were the people: the staff and the hotel owner. The latter helped us with arranging transportation to the next stop. I appreciated that very much because transportation to and from Pamukkale is awkward. With that problem solved we could really enjoy the travertine terraces and the ruins of Hierapolis. He arranged a ride for us (and others) to the South Gate of the park too. Keep up the good work, White Heaven folks.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property exceeded our expectations. The quality of the property, the rooms, location were all exceptional but the most significant was the quality of the owner’s and staff. They went above and beyond to make sure we felt at home. The breakfast was extensive, a free glass of wine in the evening, and they even drove us up to the top of the entrance to the thermal pools and wouldn’t accept any payment! All in all the Best we could have hoped for.
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie, Baden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and a great Turkish breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Property conditions & facilities
Stayed one night while traveling Trukiye Beautiful hotel with excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at White Heaven was indeed heaven. Close to travertines, super quiet, awesome personnel, unique design, magical pool with the view and stylish rooms. We forgot there our external hard drive storage. Manager Ali helped us arrange its delivery to Ölüdeniz and we got it back in two days. Everything was just so perfect. Highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Balamurugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great hotel, very beautifully decorated and most importantly the people were lovely and kind and very accommodating. Very close to lost of restaurant and also very close to pammakule. I totally recommend this place.
Stayed 1 night in Sep 2024

6/10 Okay

Dung

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
On vacation we usually ask the hotel for local tours but this hotel we can't trust
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Estuvimos solo una noche y nos encantó hospedarnos en White Heaven. El personal es muy amable y brinda un excelente servicio, fueron flexibles a nuestras peticiones, como cambiar el desayuno el día de la llegada, antes del check in, ya que en la salida no podríamos tomarlo debido a que teníamos que partir temprano. El hotel está muy bien ambientado. Si tú intención es visitar Las ruinas de Pamukkale y las cascadas de cal, caminando está a 5 minutos.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room . Ali the owner is very helpful and friendly. Great overnight stay when visiting the sights. Generous breakfast too.
Stayed 1 night in Sep 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This is a lovely hotel minutes from the centre of the village. The owners are really friendly and helpful, they made sure everything was perfect. They had helpful information about the pools and hieropalis, this is an absolute gem of a place
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

anjna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
This truly was one of the nicest hotels we have stayed at …. Not the fanciest or poshest but one where it genuinely felt like nothing was too much trouble. The lady in charge was so warm and kind… offering fruit and water on arrival, coffee after our dinner out ( which we only didn’t have as we don’t drink it late), a fridge magnet gift as we left and even arranged a lift to the south entrance of Pamakkule to make things easier for us. The breakfast was fresh and served to you. The room was large and spacious and all in all we all really enjoyed our stay here. The pool looked good but we didn’t get chance to try it out.
Stayed 1 night in Sep 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fatih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very friendly for example lending us a guide book so we didn't need to buy one, giving recommendations of local restaurants and chasing after us to offer us bottles of chilled water whenever we were going out (which is important as it was very hot when we were there in August - circa 37 degrees every day).
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Baris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Hotel
A very high quality hotel. The rooms and the hotel in general are very clean. We stayed with our dog and felt very comfortable. The pool was clean. The refreshments given during the welcome and farewell were very thoughtful gestures. Especially the female officer at the reception was very friendly, smiling and ready to help in any matter. We liked it very much, from the staff to the room. We could easily watch the balloons from the balcony in the morning. Price/performance hotel. We recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, especially the Receptionist, were excellent. Nothing was too much trouble. We were even taken by car to the entrance to the attraction, as my wife is not able to walk too far; no charge!! Excellent breakfast; very good pool. The only point to make was that the curtain in our suite was broken.
Stayed 1 night in Aug 2024