Reception staff unfriendly & didnt give room upgarde, put us in a room with balcony overlooking a construction site. Asked to move rooms, refused, asked for a room upgrade, refused, asked to speak to manager, they called them & spoke to them, then said we could have an upgrade for 25 euro, overpriced but better than construction site. Room was meant to be a ysea view but overlooks the pool with a glimpse to ocean, also no sponge, tea towel, dish liquid or diswashing powder for self catering apartment, asked for this but told would have to buy it if i wanted it. Very tired & overpriced hotel with no friendly staff & gym didnt open untip 9am w hen I had to leave