8/10 Good
Barindra N
Travelled with family, Business traveller
5 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities
The property is good, but they clean the rooms once in 7 days or may be after each check out. We stayed for 6 nights, hence no cleaning. We checked in late in the night about 10:30 pm. This was informed in advance. Now there is a numbered lock for entry. The reception is quite far from the main entrance. The man on duty was fast asleep. One of our colleagues checked in one day before. I had to call him up to open the door. Point is a calling bell could save all the troubles. Next all the staffs were quite friendly, but for one black middle aged gentleman, who was pretty rude. When I wanted to call my colleague in another room using reception intercom, he refused. He asked me to go to his room and knock. My other colleagues requested for change in towels after 3 days. He told that for each towel they will charge 6 euros. But next day when we told this to another person in the reception, he was surprised and readily gave us fresh towels. All other staffs were very good, except for one I am referring to. I would have probably given 5 star but for this gentleman. Breakfast was so so. Staff were good and helpful.
Barindra N
Stayed 6 nights in Aug 2024