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Disney Hotel Cheyenne

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Disney Hotel Cheyenne

Exterior
Property entrance
In-room safe, blackout curtains, soundproofing, iron/ironing board
Gift shop
Breakfast and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Bar
    Bar
  • Housekeeping
    Housekeeping

Explore the area

Map
Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700
  • Disney Village
    10 min walk
  • Disneyland® Paris
    17 min walk
  • Val d'Europe
    4 min drive
  • Paris (CDG-Roissy-Charles de Gaulle)
    41 min drive

Room options

View all photos for Woody's Standard (2 Double)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Standard (2 Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Woody's Roundup Standard Room - River side

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room - River side

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Woody's Roundup Standard Room (Trundle)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room (Trundle)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

View all photos for Woody's Roundup Standard Room near Hotel facilities (Trundle)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Woody's Roundup Standard Room near Hotel facilities (Trundle)

  • 21 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Trundle Bed

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About the area

Coupvray

When you stay at Disney Hotel Cheyenne in Coupvray, you'll be on the riverwalk, within a 5-minute drive of Disney Village and Val d'Europe. .This hotel is 1.8 mi (3 km) from Val d'Europe Shopping Center and 1.9 mi (3.1 km) from La Vallée Village.

What's nearby

  • Disney Village - 10 min walk - 0.9 km
  • Disneyland® Paris - 17 min walk - 1.5 km
  • Val d'Europe - 4 min drive - 3.0 km
  • Val d'Europe Shopping Center - 5 min drive - 3.0 km
  • Walt Disney Studios Park - 6 min drive - 3.3 km

Getting around

  • Marne la Vallée-Chessy Station - 13 min walk
  • Marne la Vallée-Chessy RER Station - 15 min walk
  • Paris Charles de Gaulle Airport (CDG) - 41 min drive

Restaurants

  • ‪Buzz Lightyear Laser Blast - ‬7 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Cable Car Bake Shop - ‬9 min drive
  • ‪Sports Bar - ‬12 min walk
  • ‪Market House Deli - ‬7 min drive

About this property

Disney Hotel Cheyenne

Riverwalk hotel with area shuttle service and a 24-hour front desk
Disney Hotel Cheyenne offers 1000 air-conditioned accommodations with safes and complimentary toiletries. Premium cable television is provided.

Bathrooms include shower/tub combinations. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 1000 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, babysitting (surcharge), and shopping on site. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle, and enjoy early theme park entry and theme park character encounters while you're there.
You can enjoy a meal at Chuck Wagon Café serving the guests of Disney Hotel Cheyenne, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Chuck Wagon Café - This buffet restaurant serves breakfast and dinner.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Return airport shuttle (surcharge) from 10 AM to 6 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 100 metres
  • Train station pick-up shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 21 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Chuck Wagon Café

Things to do

  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.
Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.
Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray
Disney's Hotel Cheyenne®
Disney's Hotel Cheyenne® Coupvray
Disney's Hotel Cheyenne Coupvray
Disney's Hotel Cheyenne
Disney's Cheyenne Coupvray
Disney's Cheyenne
Disney's Hotel Cheyenne
Disney Hotel Cheyenne Hotel
Disney Hotel Cheyenne Coupvray
Disney Hotel Cheyenne Hotel Coupvray

Disney Hotel Cheyenne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 1001 reviews" "
Rating 8 - Good. 324 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jackie, Hillsboro

Travelled with partner
Disliked: Cleanliness
The hotel at best is a 2.5 star equivalent to a Comfort Inn or Extended Stay America. It was NOT worth paying $600 for 1 night. The breakfast at the Chuckwagon Cafe was a cattle call…food was cold and environment was one of those that you wanted to get in and get out. Overall, sorely disappointed about this Disney property. It’s a lower cost alternative than its Disneyland brand hotel (which we did stay at for the second night)…they tried with the western theme and some of it worked in the main buildings but the room buildings were basically comfort inns or worst. Shower had no water pressure, beds were hard and small…and it just looked like it was cheaply done. Once and done…never again.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Comfort of room is average. Tricky/inconvenient to get to front of hotel/breakfast from the room. Breakfast is really mediocre for the price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disney Hotel Stay.
The Main photo was what first attracted me to us staying there - the wild west (in a modern way). Its a lovely quiet village effectively and was just what we needed. The buffet meal on the evenings were great with so much choice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious property, close to Disney with regular free shuttle bus. Woody themed room nice and bed mattress really comfortable after a day wandering around the park! Breakfast good quality but really busy as you might expect.
Stayed 1 night in Aug 2024

4/10 Poor

Nina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I have really mixed feelings writing this review as I so wanted it to be a magical experience, but it wasn't as good as it could have been. I went during a heatwave. I knew it was going to be hot so booked this hotel rather than Santa Fe as it had air con. Arrived to find hot air coming out of the air con. Complained. Maintenance came and said it was broken, now fixed, will take half an hour. Well it never kicked in. We had to sleep under wet towels, it was that hot. By the third day the air con was unbearable. I asked again for it to be looked at before we went to the park. When we returned it was hotter than outside so I complained again. I have been back two weeks and I am still waiting for the manager to contact me, who was meant to contact me on this third day. Maintenance came and said it was going to take 3 to 4 hours to fix but we could go to another room down the corridor. We agreed to move. We waited and waited for new cards. We rung again and were told they were ready but we would need to wait for someone to bring them. Eventually I gave up and went to get the cards. I picked up the keys and had no offer of help to move us. We started looking for the room, up and down the corridors, only to find it wasn't even in the same block which made the lack of offer to help even worse. We were now finally is a cool room but half the holiday had been ruined and was miserable. Breakfast and breakfast staff were fab though! I hope it is better for others.
Stayed 4 nights in Jul 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woody good hotel
Disney seem to have thought of everything, the little touches really make it a special place to stay. Check in could have been quicker but there were a lot of people arriving at the same time as us.
Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Travelled with family and small children
Liked: Cleanliness, staff & service
It would be nice if they had more options for dinner, but in general really good, as usual with Disney
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Staff & service
Stayed 3 nights in Aug 2024

4/10 Poor

Jason

Liked: Cleanliness
rubbish
Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

EMILY

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elizabeth was awesome checking us in. We had three rooms in three different buildings but she found us rooms together in one building. Breakfast was great, free shuttle to the park. Only complaint was the shower pressure was non existent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Harold G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jun 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, Rodman, Baptiste and Kevin made magic happen for us when we were struggling with our reservation. Love them and this hotel, will be back
Stayed 1 night in Jun 2024

8/10 Good

Lisa Jane

Stayed 3 nights in Jun 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway
Stayed 4 nights in Jun 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night solo stay
A 2 night stay at Cheyenne began with online check in a week before. On arrival, everything was ready and I was able to access my room which was large and clean. Accommodation is in 2 story blocks and I’d requested a ground floor room when checking in online, which I got. There are no lifts. The site is large and my room was about a 3 minute walk from reception and the Chuck Wagon restaurant, where breakfast is served. This is fine when dry but a disadvantage when it’s raining. There is a frequent shuttle bus service to the parks running every 15 minutes or you can enjoy a 15 minute stroll along the river and through the Disney Village instead. Overall, a pleasant stay with enough amenities for the short time spent in the hotel. The Wild West / Toy Story theming is fun.
Stayed 2 nights in May 2024

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms very basic
Stayed 4 nights in May 2024

2/10 Terrible

Tori

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really gross. There was used floss on the floor. Insane price compared to the value resorts at Disney World and for a much grosser accomodation. Insanely outdated. I wish I booked somewhere else and coughed up the extra $100 to stay at what I assume are the moderate hotels. 1/10 save your money and stay somewhere else even if it’s off property.
Stayed 1 night in May 2024

10/10 Excellent

Manvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and perfect distance from the park!
Stayed 1 night in May 2024

10/10 Excellent

ANNA

Stayed 1 night in May 2024

6/10 Okay

Sandy

Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Mary Noel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it with the theme hotel. Everyone was super friendly and helpful. Great location next to Disney Paris
Stayed 4 nights in Mar 2024