Hotel Bienvenue

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bienvenue

Lobby
Terrace/patio
View from room
Lobby sitting area
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
23 Rue Buffault, Paris, Paris, 75009
  • Grands Boulevards
    5 min walk
  • Grevin Museum
    7 min walk
  • Galeries Lafayette
    10 min walk
  • Paris (ORY-Orly)
    19 min drive

Room options

Single Room

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room

  • Sleeps 2
  • 1 Double Bed

Quadruple Room, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Paris

A stay at Hotel Bienvenue places you in the heart of Paris, within a 15-minute walk of Palais Garnier and Galeries Lafayette. .This hotel is 1.5 mi (2.5 km) from Champs-Élysées and 2.3 mi (3.7 km) from Notre-Dame.

What's nearby

  • Galeries Lafayette - 10 min walk
  • Palais Garnier - 12 min walk
  • Place Vendôme - 18 min walk
  • La Machine du Moulin Rouge - 18 min walk
  • Louvre Museum - 9 min drive

Getting around

  • Cadet Station - 2 min walk
  • Paris (XPG-Gare du Nord Train Station) - 14 min walk
  • Paris Orly Airport (ORY) - 19 min drive

Restaurants

  • ‪Maison Louvard - ‬2 min walk
  • ‪Métro Cadet - ‬1 min walk
  • ‪Lactem - ‬2 min walk
  • ‪Magokoro - ‬2 min walk
  • ‪Le Royal Cadet - ‬2 min walk

About this property

Hotel Bienvenue

Hotel with a 24-hour front desk, a short walk to Galeries Lafayette
Hotel Bienvenue offers 38 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Housekeeping is provided daily.
Make yourself at home in one of the 38 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 18 per person
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 33

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Bienvenue Paris
Villa Fénelon Hotel
Villa Fénelon Hotel Paris
Villa Fénelon Paris
Villa Fenelon
Hotel Bienvenue Hotel
Hotel Bienvenue Paris
Hotel Bienvenue Hotel Paris

Hotel Bienvenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 232 out of 449 reviews" "
Rating 8 - Good. 159 out of 449 reviews" "
Rating 6 - Okay. 39 out of 449 reviews" "
Rating 4 - Poor. 6 out of 449 reviews" "
Rating 2 - Terrible. 13 out of 449 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Bienvenue many times and it's a gem of a place. Charming staff, lovely rooms with lots of character and comfort. And now there's even Diptique products thrown in the mix. A must stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
perfect stay for me in paris central . would come stay here again when back to paris .
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gorgeous hotel with lovely staff who went out of their way to be welcoming and helpful
Stayed 1 night in Jul 2024

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There were so many stains in the room on the carpet and sheets. There was black mold in the bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and room was good sized for Paris. Great location
Stayed 1 night in Jul 2024

8/10 Good

Janel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice boutique hotel but the rooms are small but overall lovely
Stayed 3 nights in Jun 2024

10/10 Excellent

Whitney

Stayed 1 night in Jun 2024

10/10 Excellent

Lane E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic rooms with a cute cafe and courtyard
Stayed 1 night in Jun 2024

10/10 Excellent

Hilarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this property. The room was comfortable (even if a bit snug for 3 people), the staff was great. The location was good - easy to get to public transportation and lots of restaurants nearby. I'd stay here again.
Stayed 1 night in Apr 2024

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning to this hotel filled us with excitement, reminiscing about our delightful previous stay However, our anticipation quickly turned to disappointment upon arrival. The unfamiliar requirement to surrender our room keys for each outing immediately raised red flags about privacy and security. Our initial excitement turned to confusion and concern as we discovered our room labeled as a single, despite booking a double. Despite our efforts to resolve the issue, the receptionist's indifferent attitude left us feeling frustrated and undervalued. As I returned to our room, hoping for a reprieve from the day's disappointments, the phone rang. On the line, the receptionist informed me of a superior room's availability, albeit at an additional cost of €100 euros per night. I couldn't help but express my frustration – why should we, the customers, foot the bill for the hotel's mistake? I argued that the room should be provided at no extra charge. However, instead of understanding, I was met with resistance. Despite finally securing a double room, the cramped space failed to meet our expectations, leaving us feeling cramped and uncomfortable. Throughout our ordeal, not once did the staff offer a sincere apology for the inconvenience we endured. While our holiday remained enjoyable despite the hotel's shortcomings, this experience has left a bitter taste in our mouths and dissuaded us from returning. We urge others to think twice before booking a stay here. DO NOT STAY AT THIS HOTEL
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, friendly & helpful staff. Good location within close distance to the metro
Stayed 3 nights in Apr 2024

10/10 Excellent

kathryn h, pleasantville

Travelled with family
It was charming. Staff was so so nice and helpful. Loved it! Thank you.
Stayed 5 nights in Apr 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel for a weekend visit
This hotel was beautiful and situated in a nice part of the city. Botanical theme decoration and very clean. The elevator was very helpful for us. Staff were polite and very helpful. English speaking staff as well. We had a lovely day for weather so we were able to sit in their beautiful garden. The only point of improvement for me would be a better bar variety of drinks.
Stayed 2 nights in Feb 2024

6/10 Okay

Laila

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stylish little hotel in excellent location
I love this hotel. It is so stylish and well located. The courtyard is gorgeous. This was my second stay and on the first, I stayed in the back building. This time I stayed in the front building and would just note to anyone booking that Room 303 is a connecting room and you can well hear the conversations of those just adjacent to you. Also, being above the kitchen you get an early morning scent of the baking.....!
Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous...perfectly clean, clean towels, bedding everyday. .staff were so helpful...even got a free coffee on our last day, the hotel was beautiful and the bedroom was massive 😍 no bad to say about it. Oh and the location was great very central to all things but within walking distance of Montmatre which was a stunning place 😍
Stayed 3 nights in Nov 2023

10/10 Excellent

Mary Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decor. Rooms were spacious for Paris. Great location, lots of neighborhood spots for shopping and dining. The staff were very helpful.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I’ve ever stayed in. The staff was excellent, courteous, and helpful. The hotel is located in a fantastic location, safe, clean. The interior design was beautiful. The room had many amenities, and they stored our luggage for us even after check out. I will definitely stay at Hotel Bienvenue again in the future.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further!
Lovely hotel - will use in the future now for all business trips to Paris! Convenient location - 15 min walk to Gare Du Nord, clean and comfortable room and friendly staff!!
Stayed 1 night in Oct 2023

10/10 Excellent

Tom

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Oct 2023

8/10 Good

Henry

Liked: Staff & service, property conditions & facilities
Convenient location, accommodating staff. Love the interior patio. A/C didn't work and the elevator is super small.
Stayed 1 night in Oct 2023

10/10 Excellent

Conor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
Cute and good location. A/C & heat was a problem. Sink and shower clog up fast. Building lost power for a few hours during the day, but not their fault. Nice employees.
Stayed 3 nights in Sep 2023