6/10 Okay
Haydeh, San Diego
5 Jan 2025
Friendly Staff, but Management Issues
I stayed at Hotel Duminy Vendôme during the New Year, a period when prices are typically higher than usual. While the staff were very friendly and accommodating, the overall experience did not meet 4-star standards. There seemed to be no proper management policy in place. Basic toiletries like conditioner were only provided upon request, which is unusual for a hotel of this level.
One of the main issues was housekeeping. While the pillowcases were changed, the bed linens, despite having visible stains, were never replaced during my stay—even after requesting it. This appears to stem not from the staff’s attitude but rather from pressure to limit services.
Although the hotel looks nice after remodeling, the lack of effective management negatively impacts the guest experience.
Haydeh
Stayed 4 nights in Dec 2024