TERRIBLE’ Do not stay here! The area is not safe in general and no police, but neither is inside the hostel!Does matter if you have a private or shared room. There is no security, they allow anyone and everyone inside. They allow people into any room without checking identification or if it’s their room. Additionally, my phone, I.D and credit cards were stolen while I was asleep! The day receptionist refused to assist and took no responsibility - when I requested to call the police, he said he didn’t know the number. Very unprofessional and pathetic. The staff plan robberies within the hostel. When I told another hostel guest what happened, the reception said he will call the police on me.. when I’ve been asking for the police to come and check the cameras for 1 hour. The Colombian receptionist ( I come from a Colombian family, so this is not racist, only so the owner of the hostel knows who this staff member is)knew exactly WHO this person was and refused to call the police and hand over the details of this criminal as they checked out 1 hour before stealing my belongings & other guests too.
Also the cleanliness is very poor.I watched the cleaner throw the blankets for the beds on the floor to change the bottom sheets then replace the dirty blankets back on the beds. It’s actually disgusting!! The blankets on the bed smell like vomit. Although the rooms have their own bathrooms, they are not cleaned either. The safes are not reliable and staff can easily open them as well.