4/10 Poor
Catherine
4 Sept 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place. Terrible hospitality
This property is well kept and clean. Breakfast is middle of the road. The management however is unfriendly and unhelpful and without social skills. We stayed 4 nights. On our second morning I was awakened by knocking on the door at 9:00 am. The man that had checked me in was at the door and wanted to come in to service the room. I told him I need 15/30 min. He told me no. I then asked my husband if he wanted to go ahead and leave. I told the man we would leave in a couple on minutes and shut the door. I went in the bathroom and the door was closed. The man came into our room anyway and nearly opened the bathroom door on me. I was livid. I yelled out and told him to get the Hell out. He left. Then when we came back. We had to go to the desk because we had no towels in our room. We needed to do laundry. I went to the desk and asked if I could get quarters for the machines. . Told me “No”. I asked how long the wash and dry cycles were. Got a shoulder shrug.
I’m not sure if the manager and wife are owners but if they are they really need to work on their social skills if they want to succeed in the business of hospitality. Our experience was not hospitable at all. Neither one of them ever greeted us, smiled or acknowledged that the even saw us in passing by us in the hallway, lobby or breakfast room during the course of our stay. Our daughter live near Parker’s prairie. We’ll try another hotel next time
Catherine
Stayed 4 nights in Aug 2024