This is my third time staying here, used to like the place a lot, giving reason of good amenities including kitchenette. But this time, front staff informed if i need toilet amenities and kitchenware (dish, bowl), i need to call front office, its on request. So in the room there's only towels, soap, shampoo, and lotion. Others like cotton bud, shower cap, you need to call front desk which is very inconvenient.