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great location, friendly staff and great service

My one week stay at this hotel is excellent. The staff is friendly, always there to lend a helping hand. Room size is good, and everything in the room works perfectly. There is also a welcome sweet treat in my room when I walked in. I feel safe because of the door card entry, to elevators, and to room. For the full Mall experience, I took the Tourism Shuttle from CBD(Russell / Flinder Street) to Chadstone Mall with return one week after. The Chadstone Mall is huge. The hotel is only a 3 minute undercover walk from the mall. It provided a close-to sleep-in mall experience. Imagine that everyday waking up, just to spend time in a mall, no extra travel time is needed. For all the Mall lovers, I would greatly recommend.

We have a child studying at nearby Monash University and this is a great location to base ourselves when visiting him. Great, comfy rooms at very reasonable rates. Staff are always friendly and helpful. Stayed here several times and have never had a bad experience. Will continue to return on each visit to Clayton.

Clean, spacious and excellent staff

It was a newly renovated room, they are still renovating the outside. Can park car and easy to call uber or head to Highett station. Clean and nice! The aircon is a new Mitsubishi with cold and warm functions. Lovely hotel!