When we were checking in, the ladies at the desk were distracted talking about a pen that someone took. It took 10 minutes to check in because the one woman kept stopping to look for the specific pen.
The cleanliness was poor. We got to our room and had to ask for clean sheets because there was BLOOD on them. On every pillowcase, and on one of the blankets. Unsure if they were just stains, because it was still red in places instead of brownish like an old stain. There were many other minor cleanliness/maintenance issues, like sand in the pool & hot tub. Also the shower soaked the bathroom walls & door no matter what we did to stop it, and it was obvious that it was doing that for a long time because the walls and door had water damage and mold there already.
Despite ALL of these things, I didn't plan on leaving a review. We were staying 1 night because we made a last minute trip to the area for the Mackinaw Bridge Walk on Labor Day. Most places were booked and everywhere was expensive (including this location $218!). We just needed a place to sleep, as we were leaving at 6am anyway.
The worst part: we had just gone to sleep when at 11pm, 2 young women walked into our room! They were given keys and told our room was theirs! They were confused, and went to the desk to get their correct room. We bolted the door with all locks. Of course my husband and I couldn't sleep after that. We had our kids in the room! It felt very unsafe.