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Okay Palace Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Okay Palace Hotel

Front of property
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Garden
Exterior
Deluxe Twin Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
#42, Street 19z, Khan Daun Penh, Phnom Penh, Kandal
  • Royal Palace
    2 min walk
  • National Museum of Cambodia
    5 min walk
  • Riverside
    7 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    31 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Phnom Penh

With a stay at Okay Palace Hotel in Phnom Penh (Phnom Penh City Centre), you'll be steps from Royal Palace and 7 minutes by foot from Riverside. .This spa hotel is 1.4 mi (2.2 km) from NagaWorld Casino and 0.3 mi (0.4 km) from National Museum of Cambodia.

What's nearby

  • Royal Palace - 2 min walk - 0.2 km
  • National Museum of Cambodia - 5 min walk - 0.5 km
  • Central Market - 14 min walk - 1.2 km
  • Phnom Penh Night Market - 17 min walk - 1.5 km
  • NagaWorld Casino - 3 min drive - 2.2 km

Getting around

  • Phnom Penh Railway Station - 8 min drive
  • Phnom Penh Intl. Airport (PNH) - 31 min drive

Restaurants

  • ‪The Happy Damrei Board Game Cafe - ‬5 min walk
  • ‪Sony Side Up Guesthouse & Restaurant - ‬4 min walk
  • ‪Le Deli Bistro Gourmet - ‬5 min walk
  • ‪Cocina Cartel - ‬3 min walk
  • ‪La Dolce Vita - ‬4 min walk

About this property

Okay Palace Hotel

Hotel with a full-service spa, steps from Royal Palace
Okay Palace Hotel offers 40 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 8 for adults and USD 5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby indoor pool
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - Thai
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 5 for children
  • Airport shuttle fee: USD 14 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Okay Palace
Okay Palace Phnom Penh
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel
Okay Palace Hotel Phnom Penh
Okay Palace Hotel Hotel Phnom Penh

Okay Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 59 reviews" "
Rating 8 - Good. 26 out of 59 reviews" "
Rating 6 - Okay. 7 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 1 out of 59 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Loved the interior, their amazing restaurant, the pool, loved it all! Walked everywhere
Stayed 3 nights in Jun 2024

8/10 Good

Morene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service
Booked in for 1 night asked stay another night told was ok next day told to go to another hotel not pleased
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a creative arts are. A unique type of building, quite comfortable
Stayed 6 nights in Jan 2024

2/10 Terrible

Colette

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When i booked i requested airport pick-up which they offer, and early check in, same info box on expedia. 48 hours in advance which is double what they request.. no response, so i sent a note reminding them via expedia. After 43 hours of travel, alone and with 3 bags they weren't there. I spent an hour looking for my sign while being surrounded by everyone asking to take me there. So i picked a van, he huddled with about a dozen guys and a tuk tuk took me. He insisted i get a phone sim right away, though i said no many times.5 minutes only. Hell ensued while i was yelled at by a shop owner demanding $, and other weird behavior. I just wanted to go to the hotel. When i finally got there they were aware of my early check in and i inquired about the shuttle. A very rude man just blew off the receptionist with no explanation. She said he didn't feel like it. But the early check in was ready and she knew about the shuttle request. A really bad and stressful start for no good reason. If you must stay here stay at the okay boutique around the corner. Nice staff and food. The alleyway is filled with tuk tuk drivers that will badger you incessantly so be prepared. No isn3enough.
Stayed 10 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entering the lobby to the room was very beautiful! My stay was quite prefect.
Stayed 17 nights in Dec 2023

8/10 Good

BL Consulting

Stayed 2 nights in Oct 2023

10/10 Excellent

PADMAKAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Great view from the balcony. Very good staff, excellent breakfast spread. The hotel is run very professionally, at least once a day you will get a call from reception checking on everything. Kudos to the staff.
Stayed 1 night in Sep 2023

6/10 Okay

HeeDong, Odessa

Disliked: Amenities
Better stay next hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, spacious room, lovely rooftop
Stayed 4 nights in Dec 2019

10/10 Excellent

hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very nice interior. Great staff
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

4/10 Poor

Estha

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019

8/10 Good

Francoise

Liked: Cleanliness, room comfort
Average reception.No one helped with luggage or show me the room. ( 20 pm) Main room/ lobby in total darkness. Was told on arrival: no breakfast tomorrow as facility closed( had to go round the corner to sister hotel. Room by the lift so quite noisy ( loud speaking by local/staff?) all the time. Bed was comfy & room clean. Lack of curtains on balcony doors so very bright light very early morning. Breakfast was very plain.
Stayed 3 nights in Aug 2019

10/10 Excellent

P e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a good location, walkable distance to food/markets etc. The room was lovely and clean. The staff whilst friendly did not speak English very well which made it a little hard to communicate and ask for recommendations
Stayed 2 nights in May 2019

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
Location is great. Close to river front, royal palace and night market. Room is clean, air container works great which is very important since Cambodia is really hot in May. The included breakfast is great, with partially different menu everyday. Staff are friendly and willing to help.
Stayed 3 nights in May 2019

8/10 Good

Jami, Thailand

Liked: Cleanliness, amenities, property conditions & facilities
Spaious room with good air-con, which is much needed Close to riverwalk. It also has pool. It had a breakfast buffet, but the food was not very good.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Great hotel
Stayed 1 night in Apr 2019

10/10 Excellent

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; Nice location;
This was my second stay at this hotel. It is in a good location. The hotel features were as advertised. The wifi was excellent.
Stayed 5 nights in Apr 2019

8/10 Good

DON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in a nice hotel
I liked the Okay Palace Hotel and therefore will stay again next week when back in PP. Located in a quiet little Cul de Sac everything about this property was as advertised. One insider's tip - the hotel has a backup generator (a regular necessity in PP) which can be heard from lower floors when it kicks in. Go for a higher floor to avoid this noise. Otherwise a great stay in a nice hotel!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very great for staying, comfortably convenient safe, quiet bigger rooms
Stayed 5 nights in Apr 2019