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Poulo Wai Hotel and Apartment

4.0 star property

Photo gallery for Poulo Wai Hotel and Apartment

Rooftop terrace
4 restaurants, breakfast served
Front of property
Rooftop terrace
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Central Market
    ‪7 min walk‬
  • Royal Palace
    ‪10 min walk‬
  • Phnom Penh Night Market
    ‪2 min drive‬
  • Phnom Penh (PNH-Phnom Penh Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe King Bed

Deluxe King Bed

Deluxe King Bed

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Landmark King Bed

Landmark King Bed

Landmark King Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive

Studio Executive

Studio Executive

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Multiple Beds

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Twin Room, Multiple Beds

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony

Landmark King Bed with Balcony

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin Bed

Landmark Twin Bed

Landmark Twin Bed

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds)

  • City view
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Phnom Penh

With a stay at Poulo Wai Hotel and Apartment, you'll be centrally located in Phnom Penh, within a 10-minute walk of Central Market and Royal Palace. .This spa hotel is 0.8 mi (1.2 km) from Riverside and 0.9 mi (1.4 km) from Independence Monument.

What's nearby

  • Central Market - 7 min walk - 0.6 km
  • Royal Palace - 10 min walk - 0.9 km
  • Independence Monument - 17 min walk - 1.5 km
  • Wat Phnom - 2 min drive - 1.8 km
  • Phnom Penh Night Market - 2 min drive - 2.0 km

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh Intl. Airport (PNH) - 28 min drive

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Lucky Seven - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk
  • ‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

Hotel with 4 restaurants, a quick walk to Central Market
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and Smart televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Poulo Wai Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Phnom Penh? This hotel has 1464 square feet (136 square meters) of space consisting of a conference center and 4 meeting rooms. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Poulo Wai Restaurant - This restaurant serves breakfast, lunch, and dinner.
Piano Café - This coffee shop serves light fare only. Open daily.
White Lounge Restaurant & - This rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Khmer, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Piano Café
  • Poulo Wai Restaurant
  • White Lounge Restaurant &

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,464 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 159 reviews
Rating 8 - Good. 38 out of 159 reviews
Rating 6 - Okay. 11 out of 159 reviews
Rating 4 - Poor. 3 out of 159 reviews
Rating 2 - Terrible. 4 out of 159 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aude

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 1 night in Dec 2024

10/10 Excellent

Aude

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

8/10 Good

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with nice breakfast buffet. The rooms are spacious and the staff is very nice and friendly. Some issues with hot water taking a while to come through.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good services and breakfast. Tidy building.
Stayed 3 nights in Dec 2024

6/10 Okay

Moises, EARLWOOD

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Bread at breakfast is stale. Fruits not replenished. Asked desk to heat up the hitting at the swimming as we wanted to use it in an hour. Nobody came to turn the hot tub on. Have to wait for another hour before the tub is hot enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Leigh Maria, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Leigh Maria, Irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are professional. The breakfast was delicious. Staff bent over backwards for guests. The sky bar was perfect. The gym is a little stuffy but adequate. The pool is beautiful. There are small shops across the street where money can be changed, bottled water can be purchased, and snacks can be obtained. It is a good location if you are going to an event at the Medical University. I travel a bit. This is a superb hotel for the price we paid. I can’t rave enough.
Stayed 8 nights in Dec 2024

6/10 Okay

Yuri

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location, younger staff were wonderful. Cleaning lady was nice but forgot certain things. They left dirty dishes in the hall way for days. Breakfast was ok, omelet station guys just kept messing things up 2 days in a row. Their "kitchen" isn't really a kitchen without any cooking materials, just stoves. They couldn't even break my $20. Overall disappointing enough, I moved to a different hotel nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

TAY SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sam, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hit and miss on hot water in room. Bugs in the bathroom sometimes
Stayed 3 nights in Dec 2024

8/10 Good

ilidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, friendly staff. Prices around are slightly higher.
Stayed 1 night in Dec 2024

8/10 Good

Lynn

Travelled with partner
Room was well appointed and had everything required, but, very hard bed.
Stayed 3 nights in Nov 2024

8/10 Good

Boye Gustav

Liked: Cleanliness, property conditions & facilities, room comfort
Great value for money
Some struggle with check in as reception had put hotels orders in folder with bookinfs orders but was quickly sorted. My company was a local friend, so every evening it was a struggle to leave id cards and so forth even it was the same friend every day.. Great location and easy access to most things.
Stayed 3 nights in Nov 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just 20 mins walk to the main city tourist spots. Excellent breakfast, very fresh. Good bedroom. Fabulous view from the top bar. Restaurant food was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

ROLANDO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Accessible to Central Market.
Stayed 2 nights in Nov 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good stay
Great stay. It's right where everything is in town. The facilities are nice and the staff is helpful. The hot water in the showers were kind of bad and it took a long time to get any hot water.
Stayed 3 nights in Nov 2024

8/10 Good

SAIMAN S

Stayed 5 nights in Oct 2024

8/10 Good

Satoru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Danny, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth the money
Amazing hotel and staff. I thought the bed was a little hard. The family suite did not have a microwave in the kitchenette as shown on Expedia. When I asked for one I finally got one on our last night. The water in the shower was always too hot or too cold. Never comfortably warm for very long. The view from the balcony was not impressive and nothing like the pictures on the website. Despite my small complaints the hotel was wonderful and the cost was very competitive. I would come back but would choose a different room.
Stayed 5 nights in Oct 2024

10/10 Excellent

TAY SHAN

Stayed 2 nights in Oct 2024

8/10 Good

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant Phnom Penh central hotel
Very pleasant hotel in central Phnom Penh with a great view of the city from the rooftop bar. Nice food, good breakfast selection and dinner menu. Very courteous staff. Easy access to the city using the local tuk-tuks. Pool was a little chilly.
Sunset on the Mekong / Tonle Sap River convergence
Stayed 3 nights in Sep 2024

8/10 Good

vigier

Travelled with group
Liked: Property conditions & facilities
Bon hotel
Bon emplacement bon service Petit déjeuner moyen Problème de pression d’eau dans étages élevés
Stayed 2 nights in Oct 2024

8/10 Good

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our experience checking in - facility was beautiful and staff were helpful. Our room was very well appointed and the rooftop bar was great. Slightly annoying check out procedure - we had an early bus to catch, but they had us wait around, I think while they checked our room? The neighbourhood lacked a bit of life, as well, and felt slightly seedy. No issues with noise, though, and we felt very safe and welcome in the hotel. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024