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Best Western North Phoenix Hotel

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western North Phoenix Hotel

Property amenity
Reception
Lobby
Laptop workspace, blackout curtains, iron/ironing board, bed sheets
Outdoor pool, open 7 AM to 10 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Pet-friendly

Explore the area

Map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪3 min drive‬
  • Metrocenter
    ‪3 min drive‬
  • Arizona State University-West Campus
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Laptop workspace, blackout curtains, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

With a stay at Best Western North Phoenix Hotel in Phoenix (North Mountain), you'll be a 3-minute drive from Castles N' Coasters and 7 minutes from Arizona State University-West Campus. .This hotel is 6.4 mi (10.3 km) from Grand Canyon University and 11.5 mi (18.5 km) from Phoenix Convention Center.

What's nearby

  • Castles N' Coasters - 3 min drive
  • Metrocenter - 3 min drive
  • Grand Canyon University - 10 min drive
  • Phoenix Convention Center - 16 min drive
  • State Farm Stadium - 20 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel with free breakfast, near Castles N' Coasters
Best Western North Phoenix Hotel offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 86 air-conditioned rooms featuring microwaves. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Best Western North Phoenix Hotel. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 35 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 10 PM
Alcohol is not served at this property
Guests under 16 years old are not allowed in the fitness facility or spa tub, and guests under 16 years old are only allowed in the swimming pool and spa tub with adult supervision

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1004 reviews" "
Rating 8 - Good. 243 out of 1004 reviews" "
Rating 6 - Okay. 74 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Stayed 1 night in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Stayed 1 night in Oct 2024

10/10 Excellent

Freddie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok property
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Staff was very friendly, clean room, comfortable bed, shower had good water pressure and breakfast was good with hot and cold choices. Only con was the air conditioner was very loud vibrated the floor and wall.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Super friendly front desk, check in and out was a breeze. Room was exceptionally clean, cool, and comfortable. Continental breakfast was standard, but tasty. No complaints, was an enjoyable and relaxing stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Rooms are nice, clean and comfortable. Hotel is located in a great area. Lots of eating and shopping very near by. Free parking, nice Continental breakfast, friendly staff. Will definitely be back here when we're in town.
Stayed 1 night in Oct 2024

10/10 Excellent

Terasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant and accommodating, room was clean and well stocked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mizpah

Travelled with family
Breakfast choices are good. Amenities are perfect location is ok
Stayed 3 nights in Oct 2024

4/10 Poor

kibier

Business traveller
Disliked: Amenities
The towel was old and black from repeated usage in the bathroom, smell like mold we have hard time with that smell.
Stayed 3 nights in Oct 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay at best Western Phoenix North
First off the room stunk, when we went to speak to housekeeping, they did express to us that sometimes they do lend that room out to homeless…. I was like WHAT? I don’t mind helping the homeless, but please clean up after them and put the room back into its original state. Don’t just leave it a mess and smelling like a New York City Alley.. honestly, I stayed at best. Western before and service has just gone down after Covid. Now let’s talk about the manager, RUDE and UNPROFESSIONAL When we expressed we WANTED to switch rooms, she was like no we don’t have any rooms available… we paid for a clean room to stay in… When we express this to the manager and asked her to go up and smell herself, she said no thank you… I cannot believe Manager would act that way, especially when the customer paid in full! I will never be staying at a best Western ever again. They have been going downhill over the last few years!
Stayed 3 nights in Oct 2024

8/10 Good

Lilia H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very good
Stayed 6 nights in Oct 2024

10/10 Excellent

Shawn, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very nice. The morning breakfast was really good. The hotel is quiet and I was actually very surprised at how nice it was. There are a bunch of dining options in the area.
Stayed 1 night in Oct 2024

8/10 Good

Debra

Stayed 1 night in Oct 2024

6/10 Okay

Shedrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great breakfast and staff. VIP benefit was two bottles of water and a granola bar. $25 early checkin an late checkout fee. Non-negotiable, despite being a "VIP".
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

felipe

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Gordon

Stayed 1 night in Sep 2024

10/10 Excellent

MaryAlice

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful clean and cared-for property central to our family. The breakfast was tasty and the staff were helpful and kind.
Stayed 3 nights in Oct 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My entire experience during my 3 days stay was exceptional!
Stayed 3 nights in Oct 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, large room for the price. Clean, quiet.
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Business traveller
Liked: Staff & service, amenities
Staff was so very friendly and accommodating. The hotel itself old so there is an odor in the room and the ac unit was loud
Stayed 1 night in Oct 2024