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Extended Stay America Suites Phoenix Scottsdale Old Town

2.5 star property

Photo gallery for Extended Stay America Suites Phoenix Scottsdale Old Town

Property amenity
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool
Studio, 2 Double Beds, Non Smoking

Reviews

5.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
3560 N Marshall Way, Scottsdale, AZ, 85251
  • Western Spirit: Scottsdale's Museum of the West
    ‪4 min walk‬
  • Scottsdale Stadium
    ‪9 min walk‬
  • Scottsdale Fashion Square
    ‪17 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Scottsdale

With a stay at Extended Stay America Suites Phoenix Scottsdale Old Town in Scottsdale (Downtown Scottsdale), you'll be a 2-minute drive from Scottsdale Fashion Square and 7 minutes from Arizona State University. .This hotel is 10.8 mi (17.4 km) from Phoenix Convention Center and 11 mi (17.7 km) from Chase Field.

What's nearby

  • Western Spirit: Scottsdale's Museum of the West - 4 min walk - 0.4 km
  • Scottsdale Stadium - 9 min walk - 0.8 km
  • Scottsdale Fashion Square - 17 min walk - 1.4 km
  • Desert Botanical Garden - 4 min drive - 4.4 km
  • Camelback Mountain - 7 min drive - 5.9 km

Getting around

  • Center Parkway - Washington Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 13 min drive

Restaurants

  • ‪US Egg Restaurant - ‬7 min walk
  • ‪Denny's - ‬6 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Grimaldi's Pizzeria - ‬8 min walk
  • ‪Lo-Lo's Chicken and Waffles - ‬10 min walk

About this property

Extended Stay America Suites Phoenix Scottsdale Old Town

Hotel with free breakfast, near Scottsdale Fashion Square
Extended Stay America Suites Phoenix Scottsdale Old Town offers 122 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Old Hotel Scottsdale Phoenix Town
Extended Stay America Phoenix Scottsdale Old Town
Extended Stay America Phoenix Scottsdale Old Town Hotel
Extended Stay America Old Town Hotel
Extended Stay America Old Town
Homestead Scottsdale
Homestead Suites Scottsdale
Homestead Studio Suites Scottsdale
Scottsdale Homestead Suites
Homestead Studio Hotel Scottsdale
Extended Stay America Phoenix Scottsdale Old Town
Extended Stay America Suites Phoenix Scottsdale Old Town Hotel

Extended Stay America Suites Phoenix Scottsdale Old Town Reviews

Reviews

5.8
Rating 10 - Excellent. 185 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 180 out of 1001 reviews
Rating 2 - Terrible. 259 out of 1001 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Morning desk lady was extremely rude, water in the bathroom smelled like sewer, toilet kept backing up, floors were filthy, no USB port, and they kept giving my room to other guests.
Stayed 10 nights in Dec 2024

6/10 Okay

Bethany

Stayed 1 night in Dec 2024

10/10 Excellent

patricia

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Mark, Tacoma

Travelled with partner
Liked: Amenities
Near Old Town Scottsdale. Most of the furniture has worn portions that were well past needing replacement.
Stayed 3 nights in Dec 2024

8/10 Good

Dean

Stayed 1 night in Nov 2024

8/10 Good

Dean

Stayed 1 night in Nov 2024

4/10 Poor

Skyler

Stayed 8 nights in Nov 2024

10/10 Excellent

Kim, Phoenix

Stayed 1 night in Nov 2024

6/10 Okay

Gilbert

Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Stayed 1 night in Oct 2024

6/10 Okay

Jose, Rancho Mirage

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had roaches.
Stayed 2 nights in Nov 2024

4/10 Poor

Victor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not satisfied
The room was clean when we got in, but during our stay it never has been cleaned. The interior was out dated
Stayed 3 nights in Nov 2024

4/10 Poor

Kathleen

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Well, I got what I paid for. I did enjoy the rates and I did not feel unsafe. So that's a plus! The floor was dirty. It seemed to be clean - swept at least - but my feet after walking to the bathroom and back were filthy! The beds were on a simple frame, which, at first glance, seemed to be wildly uncomfortable, but actually weren't that bad. So that was nice! The sheets were clean and good. But the layout of the room? Weird! The bathroom door swung into the pathway, so it had to be opened and closed to walk in and out of the bathroom doorway. The full sized fridge was nice, but it opened backwards! I had to squeeze between the wall and table and chairs to get the door open; there wan't room to stand in front of the fridge and open it! The outdoor pool was a delight! We discovered it was heated and thoroughly enjoyed paddling around in it!
Stayed 3 nights in Nov 2024

4/10 Poor

Karen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
I rate this hotel about a 2.0. This was our first time choosing an extended stay suites room. I expected so much more from a nationwide hotel. The room was quite musty, the furniture was very beat much in need of upgrading. The barstool in kitchen was broken, when we went to sit on it the chair completely came loose. The bathtub looked filthy but it was actually stains. The bed was extremely uncomfortable and the springs squeaked tremendously. There was no free breakfast as stated on the hotels. Com app. This was a huge disappointment as that was part of our reason for choosing them. The real positive thing was the location was just a few minutes from Scottsdale Stadium and the downtown night life. The price per night was so much cheaper than most in the area. I probably would not stay here again
Stayed 2 nights in Nov 2024

8/10 Good

Maryrose

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Kim, Phoenix

Stayed 1 night in Nov 2024

2/10 Terrible

ANDREW

Stayed 3 nights in Oct 2024

4/10 Poor

Vernon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in the room had not been cleaned. The bathroom was filthy. The room was terribly dirty. The internet was in an out the entire time I stayed there - never had constant internet service. There is no maid service so you clean your own room and wash your own towels. I stayed there for the convenience but I won't be staying there again.
Stayed 16 nights in Oct 2024

2/10 Terrible

Aurora, Phoenix

Stayed 1 night in Sep 2024

8/10 Good

Phil

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm going on my 12th day staying here. My expectations have been exceeded. For the cost per night, I expected much less. No bugs, Yeah! No riff raft strangers visiting the property, Yeah! Fairly quiet throughout the day and night, Yeah! Overall, I endorse this hotel. Again, for the price it's a great deal and comfortable experience.
Stayed 8 nights in Sep 2024

4/10 Poor

Schwyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Bert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Marion

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was understaffed. The first time (I was a bit early for check-in), the person behind the counter in the office continued a lengthy phone call with a colleague without ever even acknowledging that I had entered. When I came back later for actual check-in, nobody was at the office. I waited for almost 20 minutes, then had friends drive around the building to find someone who could call the manager. A "Back in a minute" sign had been up on the counter both times I was there. When the manager came and said "didn't you see the sign?," I explained that it had been sitting there since 12 p.m. (it was now around 5 p.m.) and I suggested she add a sticky note indicating an actual time when she would return next time. Sadly, too many places are terribly understaffed these days and customer service is almost non-existence. The room itself was was nice and clean. I liked having a full-size fridge.
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024