Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Exterior
Exterior
Property amenity
Outdoor pool
Standard Room, 2 Queen Beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • Parking available
  • Free airport shuttle
  • Gym

Explore the area

Map
3401 E University Drive, Phoenix, AZ, 85034
  • Diablo Stadium
    5 min drive
  • Tempe Town Lake
    7 min drive
  • Tempe Beach Park
    8 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    7 min drive

Room options

Suite, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Phoenix

Located in Phoenix (South Mountain), Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel is within a 10-minute drive of Arizona State University and Phoenix Convention Center. .This hotel is 5.3 mi (8.6 km) from Footprint Center and 5.6 mi (9 km) from Chase Field.

What's nearby

  • Arizona State University - 7 min drive
  • Footprint Center - 7 min drive
  • Phoenix Convention Center - 8 min drive
  • Chase Field - 8 min drive
  • Arizona Mills Mall - 9 min drive

Getting around

  • 24th Street - Jefferson Station - 5 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 7 min drive

Restaurants

  • ‪Barrio Cafe - ‬7 min drive
  • ‪Starbucks - ‬7 min drive
  • ‪La Canasta Burrito Shoppe - ‬2 min drive
  • ‪Four Peaks Brewing Company - ‬7 min drive
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel

Phoenix hotel in South Mountain with free breakfast and airport shuttle service
Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel offers 114 air-conditioned accommodations with video-game consoles and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Guests are offered a complimentary buffet breakfast.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • Handrails in stairwells
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 79.00
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 79.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 79.00 (subject to availability)
  • Late check-out fee: USD 79.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phoenix-Airport
Holiday Inn Express Phoenix-Airport
Holiday Inn Express Hotel Suites Phoenix Airport
Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel
"Holiday Inn Express Hotel Suites Phoenix Airport an IHG Hotel"

Holiday Inn Express Hotel & Suites Phoenix-Airport, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 995 out of 1517 reviews" "
Rating 8 - Good. 320 out of 1517 reviews" "
Rating 6 - Okay. 108 out of 1517 reviews" "
Rating 4 - Poor. 57 out of 1517 reviews" "
Rating 2 - Terrible. 37 out of 1517 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Jeanne

Travelled with partner
Put into handicap room; not requested.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Staff & service
Keep up the good work
Stayed 1 night in Sep 2024

10/10 Excellent

Bret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Dean

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience!
Stayed 2 nights in Sep 2024

10/10 Excellent

BARBARA, FLAGSTAFF

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for three days. Checking in was super easy and fast! The lobby was not too big. Our room was very clean. My only issue I had was the lobby being small and the breakfast area is very small and too crowded as well as our last day the employee working the breakfast was not on top of everything so a lot was empty. Also a 4 slicer toaster is definitely needed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mischa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got in late from a flight. Hotel is in good condition, friendly staff. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, the room was nice, clean and relaxing. Overall, enjoyed my stay and would set stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo, Reseda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was exceptional! The facilities were top-notch, providing both comfort and elegance. The room was spacious, clean, offering everything I needed for a relaxing stay. The bed was incredibly comfortable, and the attention to detail really stood out. The breakfast was another highlight – a wide variety of delicious options. Overall, everything exceeded my expectations, and I would highly recommend this hotel to anyone looking for a wonderful stay.
Stayed 1 night in Sep 2024

6/10 Okay

Cathy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff at checkin Small room not nice as other holiday inn expresses i.e. oklahoma city, as reward members this was worst room. Breakfast was cold, dangerous for food safety, out of whole milk, staff daid waitimg for delivery, tried 3 non fat milks, all sour. Informed staff they double checked other cartons of milk and pulled all explained that the milk/ yogurt fridge gets stuck open and spoils the contents....so this happens often and staff continues to offer spoiled product.
Stayed 1 night in Sep 2024

8/10 Good

Darla

Liked: Cleanliness, amenities
I would’ve liked a restaurant/bar on property
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, CONCORD TWP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but not much to do around it unless you have a car to drive.
Stayed 1 night in Sep 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Airport, in a great location for resturant choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa H

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Stayed 1 night in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

Lenora, Tonalea

Liked: Cleanliness, staff & service, property conditions & facilities
I like that the pool and hot tub are accessible 24 hrs. I would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Stayed 1 night in Aug 2024

10/10 Excellent

Ethel, Los Angeles

Stayed 2 nights in Jun 2024