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Hotel San Carlos - Downtown Convention Center

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Terrace/patio
Standard Room, 1 Queen Bed, City View
Exterior
Hallway

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
202 N Central Ave, Phoenix, AZ, 85004
  • Phoenix Convention Center
    3 min walk
  • Phoenix Symphony Hall
    5 min walk
  • Arizona State University - Downtown Phoenix
    6 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    12 min drive

Room options

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hyatt Place Phoenix / Downtown

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Free WiFi
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4.5 out of 5, Wonderful, (2348)
The price is NZ$244
for 1 night
includes taxes & fees
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About the area

Phoenix

Hotel San Carlos - Downtown Convention Center is centrally located in Phoenix, a 3-minute walk from Phoenix Convention Center and 7 minutes by foot from Footprint Center. .This historic hotel is 0.9 mi (1.4 km) from Chase Field and 6.2 mi (9.9 km) from Grand Canyon University.

What's nearby

  • Phoenix Convention Center - 3 min walk - 0.3 km
  • The Van Buren - 7 min walk - 0.6 km
  • Footprint Center - 7 min walk - 0.7 km
  • Arizona Center - 12 min walk - 1.0 km
  • Chase Field - 12 min walk - 1.1 km

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness center
Hotel San Carlos - Downtown Convention Center offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a reception hall.
At Hotel San Carlos - Downtown Convention Center, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Phoenix? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms.
Hotel San Carlos - Downtown Convention Center has a restaurant on site.
Centrico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (USD 20 per day)

Food and drink

  • 1 restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour fitness centre

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (1302 square feet)
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 9 2023 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1006 reviews" "
Rating 8 - Good. 301 out of 1006 reviews" "
Rating 6 - Okay. 178 out of 1006 reviews" "
Rating 4 - Poor. 116 out of 1006 reviews" "
Rating 2 - Terrible. 81 out of 1006 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I like the age of the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Place was good. No separate ac units in the rooms so not recommend for the middle of the summer If I would have known that prior I wouldn't have stayed along with the pool being empty and out of service.
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loos like it has not been updated since the 1930s. Great location, historic building, needs a few million in upgrades.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

4/10 Poor

Heather

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
This is an old hotel , the ac is central so you can’t cool your room down , the bed was uncomfortable, the room is very small , it’s quaint with history, so it’s kinda cool :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Always book to this hotel for every convention!
Stayed 2 nights in Aug 2024

4/10 Poor

Emmanuel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was vintage in appearance and furnishings. As the hotel was opened in 1928, this was to be expected. The staff was friendly and the room was neat. What I did not like was how hot the hotel and room were due to limited air conditioning. Per the front desk, the rooms share a centralized unit and thus there is not ability to cool the room down. The only thing hotter than the room was the hallways. As you can imagine, in 110 degree weather, this was very uncomfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

John

Business traveller
Disliked: Room comfort
Going from decent to disaster
If you've stayed at the San Carlos before you know what your getting. Decent price and great location but accommodations sub par. Which in past has been acceptable. However in this stay the "central air" (they do not have in room a/c) was barely putting out any air, much less cold air. And apparently they've started removing the mini-fridges. Whaaaaat? Why are they downgrading??? This will be my last stay there. For $25 more you can stay at an actual hotel nearby.
Stayed 1 night in Jul 2024

8/10 Good

Monica

Stayed 1 night in Jul 2024

10/10 Excellent

ANA

Travelled with family, Business traveller
Disliked: Amenities
good
Stayed 1 night in Jun 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property is convenient to the Footprint Arena. Air conditioning cannot be adjusted, so you get what you get. No room refrigerator, so not able to keep liquids cold. Guest services was very helpful, and gave us an extra fan. Thank you.
Stayed 1 night in Jun 2024

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CHRISTOPHER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Tony was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was to hot. We woke at 4:30am and left.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Room comfort
Too HOT to sleep
It’s Phoenix in late June and the air conditioning was awful! The room never cooled off. It was impossible to sleep. There is no room thermostat. Granted it is an older hotel but adequate air conditioning in Phoenix in the summer is a necessity
Stayed 1 night in Jun 2024

6/10 Okay

Jeremy

Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walkable sports venues, food and beverages, culture. Noon check out...great!!! The parking was a bit in convenient but I understand the location, etc. Validation of paking ticke would have been a bonus. We will definitely return! Matt and Shannon
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking Back Sunday stay.
The San Carlos hotel has this classy vintage vibe to it and the location is close to everything that in Downtown. Only negative was the parking situation but no big deal. Will stay again.
Stayed 1 night in May 2024