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Premier Inns Metro Center

2.5 star property

Photo gallery for Premier Inns Metro Center

Outdoor pool
Porch
Gift shop
Deluxe King, Non Smoking
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
10402 N Black Canyon Hwy, Phoenix, AZ, 85051
  • Metrocenter
    ‪9 min walk‬
  • Castles N' Coasters
    ‪11 min walk‬
  • Grand Canyon University
    ‪9 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe King, Non Smoking

Deluxe King, Non Smoking

Deluxe King, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Premier 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Premier King, Non-Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe 2 Full Bed, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

Standard King, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About the area

Phoenix

With a stay at Premier Inns Metro Center in Phoenix (North Mountain), you'll be within a 15-minute drive of Grand Canyon University and Happy Valley Towne Centre. .This family-friendly hotel is 11.2 mi (18.1 km) from Phoenix Convention Center and 11.4 mi (18.4 km) from Footprint Center.

What's nearby

  • Metrocenter - 9 min walk - 0.8 km
  • Castles N' Coasters - 11 min walk - 0.9 km
  • Arizona State University-West Campus - 6 min drive - 6.0 km
  • Grand Canyon University - 9 min drive - 9.9 km
  • Biltmore Fashion Park - 15 min drive - 16.1 km

Getting around

  • 19th Avenue/ Dunlap Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬7 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪Olive Garden - ‬3 min walk

About this property

Premier Inns Metro Center

Family-friendly hotel with a 24-hour front desk and an outdoor pool
Premier Inns Metro Center offers 146 air-conditioned accommodations with complimentary toiletries. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 146 air-conditioned guestrooms. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including wireless internet access (surcharge) and an arcade/game room.
At Premier Inns Metro Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Premier Inns Metro Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5.99 per night)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 5.99 per night)

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 5.99 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5.99 per night (rates may vary)
  • Pet deposit: USD 25 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
24-hour pool access
Only registered guests are allowed in the guestrooms
Children under 17 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Premier Inns Metro Center Phoenix
Premier Metro Center Phoenix
Premier Inns Metro Center Hotel
Premier Inns Metro Center Phoenix
Premier Inns Metro Center Hotel Phoenix

Premier Inns Metro Center Reviews

Reviews

6.0
Rating 10 - Excellent. 428 out of 1404 reviews
Rating 8 - Good. 161 out of 1404 reviews
Rating 6 - Okay. 162 out of 1404 reviews
Rating 4 - Poor. 150 out of 1404 reviews
Rating 2 - Terrible. 503 out of 1404 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Quentin

Stayed 3 nights in Dec 2024

8/10 Good

James

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Stayed 1 night in Dec 2024

6/10 Okay

Quentin

Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

SYED

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marcus

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Aadam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my money when they Knew that were already book up and gave no Refund
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Quentin

Stayed 3 nights in Nov 2024

6/10 Okay

tara

Stayed 1 night in Dec 2024

6/10 Okay

Jessica

Stayed 1 night in Nov 2024

4/10 Poor

Raj

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room was backed up in the bathroom. The toilet and bath were a disaster.The floor was flooded. The shower didn't have a curtain. I thank them for getting me another room. That room didn't have blankets or towels, but were later provided. The shower didn't have a curtain either so I could see why the floors were wet. Over all it wasn't what I expected, but it was a budget room.
Stayed 1 night in Dec 2024

6/10 Okay

Patrick

Business traveller
Liked: Staff & service
Lobby was closed Had to go on side of building
Stayed 1 night in Dec 2024

2/10 Terrible

Patrick

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
No knob for tub hot waterside
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No towels ,no toilet paper..room wàs half done..housekeeper left dirty towels in bathroom, floor not swept or mopped.. Door was not lockable u just have to push the door and it opens..thats #159
Stayed 1 night in Dec 2024

8/10 Good

Quentin

Stayed 3 nights in Nov 2024

8/10 Good

Donny

Stayed 1 night in Dec 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roach infested bed bugs hotel
Well first off there were bed bugs, what made it even worse is when I notify the property they put me on the DNR list!now if that's not bad enough I lifted the bed up to find a roach infested box spring! I guess it's like the saying goes you get what u pay for! But am I opinion it's not worth more than $40 a night if that! I have pictures and I plan on reporting them!
Stayed 1 night in Nov 2024

4/10 Poor

Terry

Disliked: Staff & service, property conditions & facilities
I liked all the Restaurants, didn't like staff very disorganized, lots of Shaddy homeless people,in the area
Stayed 3 nights in Dec 2024

6/10 Okay

Quentin

Stayed 3 nights in Nov 2024