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Citygate Kamala Resort and Residence

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citygate Kamala Resort and Residence

3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
Terrace/patio
Terrace/patio
Junior Suite, Twin Beds
Junior Suite, Pool View

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool
  • Room service
  • Gym

Explore the area

Map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150
  • Phuket FantaSea
    9 min walk
  • Monkey House
    4 min walk
  • Phuket Bus Terminal 2
    22 min drive
  • Phuket (HKT-Phuket Intl.)
    41 min drive

Room options

View all photos for Junior Suite, Pool View

Junior Suite, Pool View

Junior Suite, Pool View

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Twin Beds

Junior Suite, Twin Beds

Junior Suite, Twin Beds

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Namaka Resort Kamala

Pool
Kids pool
Waterslide
Parking included
4.1 out of 5, Very good, (106)
The price is NZ$397
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Namaka Resort Kamala

About the area

Kamala

With a stay at Citygate Kamala Resort and Residence in Kamala, you'll be within a 5-minute drive of Kamala Beach and Surin Beach. .This luxury aparthotel is 3.6 mi (5.9 km) from Bang Tao Beach and 4.6 mi (7.4 km) from Patong Beach.
View more Aparthotels in KamalaOpens in a new window

What's nearby

  • Phuket FantaSea - 9 min walk
  • Tsunami Memorial - 10 min walk
  • Kamala Beach - 12 min walk
  • Big C Market Kamala - 12 min walk
  • Surin Beach - 5 min drive

Getting around

  • Phuket Intl. Airport (HKT) - 41 min drive

Restaurants

  • ‪Thai Little - ‬8 min walk
  • ‪ส้มตำหนองบัว - ‬6 min walk
  • ‪Ohlala - ‬5 min walk
  • ‪Big Boys’ Burger Club - ‬8 min walk
  • ‪Il Giardino - ‬10 min walk

About this property

Citygate Kamala Resort and Residence

Luxury aparthotel with 3 outdoor pools and a full-service spa
Citygate Kamala Resort and Residence offers 388 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature down comforters. LED televisions come with cable channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 388 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Your Select Comfort bed comes with down comforters. Rooms have private balconies. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This aparthotel also features complimentary wireless internet access and concierge services.
Grab a bite to eat at the aparthotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the poolside bar. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Russian, Thai

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Sunloungers
  • Umbrellas
  • Full-service spa
  • Free pool cabanas
  • Body treatments
  • Couples treatment room(s)
  • Manicures and pedicures
  • Body wraps
  • Facials
  • Body scrubs

Internet

  • Free WiFi

Parking and transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children's pool

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Free tea bags/instant coffee

Dining

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: THB 350 for adults and THB 175 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Down duvet
  • Bed sheets provided
  • Select Comfort bed
  • Rollaway/extra beds: THB 1200 per night

Bathrooms

  • Shower
  • Hairdryer
  • Free toiletries
  • Slippers
  • Towels provided
  • Dressing gowns

Living spaces

  • Dining room
  • Library
  • Sitting area

Entertainment

  • LED TV with cable service

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (reception)

Location highlights

  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 388 rooms
  • Individually furnished

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately THB 350 for adults and THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Citygate Kamala And Kamala
City Gate Residence Resort Spa
Citygate Kamala Resort Residence
Citygate Kamala Resort Residence SHA Plus
Citygate Kamala Resort and Residence Kamala
Citygate Kamala Resort and Residence Aparthotel
City Gate Residence Resort Medical Center Phuket
Citygate Kamala Resort and Residence Aparthotel Kamala

Citygate Kamala Resort and Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 51 reviews" "
Rating 8 - Good. 16 out of 51 reviews" "
Rating 6 - Okay. 12 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 4 out of 51 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Liked: Cleanliness, room comfort
Loved it 10/10!
I would live there, honestly. The place is amazing, everything about it. The pool, the rooms and surprisingly the gym! This was the best stay I had in Thailand so far
Stayed 1 night in Sep 2024

6/10 Okay

JOHN, San Jose

Travelled with group
inconvenient
Stayed 3 nights in Apr 2024

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Stayed 6 nights in Mar 2024

10/10 Excellent

MISS

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Brady

Liked: Cleanliness, amenities, property conditions & facilities
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

2/10 Terrible

Karen

Travelled with family
Disliked: Amenities
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
Stayed 11 nights in Dec 2023

2/10 Terrible

Karen

Stayed 5 nights in Dec 2023

4/10 Poor

Zeinab

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karl, Phoenix

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Kaushiq

Stayed 1 night in May 2023

4/10 Poor

Alexander, Wandsworth

Disliked: Property conditions & facilities
This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.
Stayed 7 nights in Apr 2023

6/10 Okay

MAY YIN

Stayed 3 nights in Apr 2023

6/10 Okay

Allister

Liked: Cleanliness
Disliked: Room comfort
Affordable but not to everyone taste
The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort
Stayed 5 nights in Apr 2023

10/10 Excellent

Tri

Liked: Cleanliness, property conditions & facilities
High quality room amenities and bedding. Good customer service. Shuttle to the beach is a plus. Breakfast has limited choice. Room cleaning is lacking, didn’t remove trash.
Stayed 4 nights in Mar 2023

6/10 Okay

Shelby

Stayed 7 nights in Jan 2022

8/10 Good

Yigal

Liked: Room comfort
Stayed 1 night in Feb 2022

8/10 Good

Danny, London

Liked: Cleanliness, amenities
Liked everything about the property except noisy air conditioning. Otherwise everything good.👍
Stayed 19 nights in Feb 2020

8/10 Good

Mustapha

Travelled with family
Liked: Property conditions & facilities
Goede prijs/kwaliteit verhouding
Stayed 8 nights in Jul 2024

10/10 Excellent

Michael

Stayed 8 nights in Jun 2024

10/10 Excellent

GEORGES ARISTIDE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking sécurisé /très belle salle de fitness /bon emplacement /800m mer Je recommande
Stayed 27 nights in Jan 2024

8/10 Good

robert

Liked: Cleanliness, room comfort
Stayed 15 nights in Apr 2024

10/10 Excellent

Oskar

Stayed 3 nights in May 2024

4/10 Poor

Sandra

Disliked: Cleanliness
Stayed 8 nights in Apr 2024

8/10 Good

sasa

Travelled with family
Stayed 9 nights in Feb 2024

10/10 Excellent

Salaheddine

Travelled with group
Liked: Cleanliness, room comfort
Stayed 13 nights in Feb 2024