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Room type Options Nightly price Book
Standard Double or Twin Room, 1 Double or 2 Single Beds, Non Smoking, Garden View
45 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Grand Jacuzzi
Room with view
45 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Grand Double or Twin Room, 1 Double or 2 Single Beds, Pool Access, Pool View
Room with view
45 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with a full-service spa and a fitness center

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Sugar Palm Grand Hillside in Karon, you'll be in a shopping district, a 4-minute walk from Kata Beach and a 2-minute drive from Karon Beach. This family-friendly hotel is 6.4 mi (10.3 km) from Patong Beach and 7 mi (11.3 km) from Bangla Road.

Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Satisfy your appetite for lunch at the hotel's restaurant, Baby Palm, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 106
  • Number of floors - 11
  • Number of buildings/towers - 3
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Sauna
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2009
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Free self parking
  • Computer station
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Banquet hall
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese
  • Russian
  • Thai
  • Filipino
  • Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Sugar Palm Grand Hillside offers 106 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Free WiFi
  • TV size 43
  • TV size (measurement) inch
  • Rainfall showerhead
  • Free cots/infant beds
  • Minibar (stocked, some free items)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 3
  • Streaming services
  • Laptop-friendly workspace
  • Doorbell/telephone notification
  • Wardrobe
  • Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Baby Palm - This restaurant serves breakfast and lunch.

7th Heaven Sky Bar - This rooftop bar overlooks the ocean. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Kayaking nearby
  • Sailing nearby
  • Waterskiing nearby
  • Scooter/moped rentals nearby
  • Rafting nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Boat tours nearby
  • Ziplining nearby
  • Mountain climbing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body scrubs
  • Massages

Accessibility

  • Braille or raised signage
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 3:00 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals not allowed

One child stays free

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 4

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for buffet breakfast: approximately THB 350 for adults and THB 250 for children
  • Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: THB 300 (subject to availability)
  • Late check-out fee: THB 300 (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Hillside Sugar Palm
  • Grand Sugar
  • Sugar Palm Grand
  • Sugar Palm Grand Hillside
  • Sugar Palm Grand Hillside Hotel
  • Sugar Palm Grand Hillside Hotel Phuket
  • Sugar Palm Grand Hillside Phuket
  • Sugar Palm Hillside
  • Sugar Palm Grand Hillside Kata
  • Sugar Palm Grand, Hillside Hotel Kata Beach
  • Sugar Palm Grand, Hillside Phuket/Kata Beach
  • Sugar Palm Grand Hillside Hotel Karon
  • Sugar Palm Grand Hillside Karon

We should mention

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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