4/10 Poor
Erica C.
21 Jun 2024
Disliked: Cleanliness
Shew wee
We have been coming to Pigeon Forge for the last 15 years. This was by far the dirtiest cabin we have ever stayed in.
-Bed sheets had not been changed, crumbs and legos left behind.
-Dust and cobwebs everywhere. Inside and out.
-If you took out the drain stopper in the kitchen sink, it was full of slimy mold, smelled foul.
-The toilet downstairs was clogged. They did use 3 plungers and a snake to "fix it" but was still unusable the rest of our stay.
-In the same bathroom, went to turn on the shower and the spout shot off.
-Initially the A/c didnt work and was 77 degrees in the cabin but we called and they were able to fix it.
-The cabin smelled old, musty and smoked in.
-While we were in the cabin living room, we heard the front door being unlocked and a lady just walked on in. Looking for someone and said oops mustve went to the wrong cabin? I guess the door codes were the same???
-only one garbage bag for the entire week
-master suite had no shower curtain or rod, water just ran all over the floor for you to clean up.
-tv downstairs was extremely old and didnt work, our kids had nothing to watch to go to sleep.
- photos of rental ad were not up to date
We will NEVER rent through Eagles Ridge Resort again.
Erica C.
Stayed 5 nights in Jun 2024