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Lodge at Mill Creek

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lodge at Mill Creek

Lobby
Premium Room, 1 King Bed, Jetted Tub
Front of property
Combined shower/bathtub, towels
Breakfast area

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3785 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    2 min walk
  • Old Mill
    16 min walk
  • Patriot Park
    2 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub

Premium Room, 1 King Bed, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Signature Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

Deluxe Room, 2 Double Beds, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Pigeon Forge

Located in Pigeon Forge, Lodge at Mill Creek is a 1-minute drive from Dolly Parton's Stampede Dinner Attraction and 5 minutes from Island at Pigeon Forge. .This hotel is 3.5 mi (5.7 km) from Titanic Museum and 4.1 mi (6.6 km) from Dollywood.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 2 min walk
  • Old Mill - 16 min walk
  • Island at Pigeon Forge - 5 min drive
  • Titanic Museum - 6 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬17 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Baskin-Robbins - ‬20 min walk
  • ‪Golden Corral - ‬9 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Lodge at Mill Creek

Hotel with free parking, steps from Dolly Parton's Stampede Dinner Attraction
Lodge at Mill Creek offers 54 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Pigeon Forge hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and microwaves, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)

Family friendly

  • Microwave
  • Fridge

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Lodge Mill Creek Pigeon Forge
Lodge Mill Creek
Mill Creek Pigeon Forge
Family Inns Of America - East Hotel Pigeon Forge
Lodge at Mill Creek Hotel
Lodge at Mill Creek Pigeon Forge
Lodge at Mill Creek Hotel Pigeon Forge

Lodge at Mill Creek Reviews

Reviews

6.0
Rating 10 - Excellent. 148 out of 918 reviews" "
Rating 8 - Good. 193 out of 918 reviews" "
Rating 6 - Okay. 205 out of 918 reviews" "
Rating 4 - Poor. 178 out of 918 reviews" "
Rating 2 - Terrible. 194 out of 918 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Travelled with family
Disliked: Staff & service
There was a man that answered the phone and was rude to me not once but twice. I was trying to cancel a reservation that was made and he wouldnt even look into the reservation to help what so ever just advised i call Expedia who it was originally booked through but then changed by this property to a different date so expedia did not have this reservation any longer due to them changing the reservation. He started screaming and hollering at me and was very rude with no help whatsoever. I would like to talk to a manager becuase this is still not resolved and I need to cancel this and I will NEVER stay here after dealing with this one individual.
Stayed 7 nights in Jun 2022

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Highly disappointed!
Bathroom alone was horrible! Mold in the ceiling toilet leaked water spots on the ceiling. Bedding had stains. Bed it self was warn slap out absolutely uncomfortable! The floors were absolutely nasty! Doesn’t look like they were even vacuumed before we came in. Also had stains all over the carpet and the carpet was coming up. Normally when you first check in there’s a few rolls of toilet paper there was ONE! The towels had stains and very ruff texture. The shower head was coming out of the wall. There was ants all over the sink and bathroom floor! I’m highly disappointed! The day we checked out the cleaning man was there told us to leave the door open and first place he went to as we were still standing there was the tip envelope…. Some pictures posted below!
Stayed 5 nights in Jun 2022

4/10 Poor

Kelley

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Carpet was in bad shape, tv wasn’t even mounted or on a stand it was propped up against the wall. Cobwebs hanging down the walls and carpet hasn’t been vacuumed well found a receipt from May 2021 a whole year ago that the cleaning people haven’t picked up from under the nightstand table.
Stayed 1 night in May 2022

6/10 Okay

Jennifer

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The bed was comfortable. The chair in room was dirty. Food from previous family was under dresser. The hot and cold water was opposite in bathtub.
Stayed 3 nights in Apr 2022

6/10 Okay

Connie

Stayed 2 nights in Apr 2022

2/10 Terrible

Christen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like the fact that we had roaches and I let them know we had roaches in our room and they said,”they would let the manager know.”I took down a cup with a roach in it and they said, they would get back to me and I’ve heard nothing from them. I have pictures and the roaches was on our luggage and crawling on the walls. This place was so dirty and nasty. Never will stay there again.
Stayed 4 nights in Apr 2022

4/10 Poor

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is very run down, both inside and outside. I would not recommend this property to stay in for a vacation.
Stayed 2 nights in Apr 2022

8/10 Good

Dorinda

Travelled with family
Liked: Property conditions & facilities, room comfort
Good
Not enough coffee or towels, towels were to small! We were there 5 days and room only got cleaned once.
Stayed 5 nights in Apr 2022

10/10 Excellent

james

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the room was decent only flaw was fridge did not work and water line to toilet had a slow leak.
Stayed 2 nights in Apr 2022

8/10 Good

Brianna

Stayed 1 night in Mar 2022

6/10 Okay

Connie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We were disappointed that there still was no breakfast. The location was great. Definitely could stand to have some updates.
Stayed 2 nights in Mar 2022

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Didn't hear alot of noticed from other visitors in rooms beside you. Very quiet. Staff was very friendly and helpful. No complaints
Stayed 2 nights in Mar 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room overall was dirty people tried to come in our room from the other side the towels were dirty the manager was rude about it all
Stayed 3 nights in Mar 2022

6/10 Okay

James

Stayed 2 nights in Mar 2022

8/10 Good

Kristen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Sherry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't very happy with our stay
They wasn't any towels in the room, they was roaches, coffee pot didn't work, & the refrigerator didn't work
Stayed 1 night in Feb 2022

8/10 Good

vicky

Liked: Staff & service
Get away
TV small fridge microwave
King bed kinda hard but jacuzzi felt great
Stayed 2 nights in Feb 2022

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lodge Mills Creek
At check in had to go to other motel to check in and clerk was rude and short in his mannerisms toward us. Could not use wifi in rooms because said it was not connected to internet. No phone in room to call front desk and housekeeping did not check to give fresh towels or room service on 2nd day of stay. On day of checkout requested late checkout at 12 and housekeeping tried to open our door to clean at 9am and again at 1030 because had ear buds in and could not hear me telling her through the door we were late checkout. The room was nice and clean for most part except for musty smell upon arrival. I do have to say staff is honest because left some items behind at checkout and was able to retrieve because housekeeper turned them in which was very much appreciated.
Stayed 2 nights in Feb 2022

4/10 Poor

Johnny

Travelled with family
Disliked: Cleanliness, staff & service, amenities
the check in was awful the lady was so rude and mean we got none of what we was promise
Stayed 4 nights in Feb 2022

10/10 Excellent

Stacy

Stayed 1 night in Feb 2022

6/10 Okay

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2022

2/10 Terrible

Bruno

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did my reservations 2 weeks ago,came from Florida with my family and when we arrived at hotel nobody was there to make check-in it was 1:30am and we were very tired of trip.I don’t really recommend this hotel!
Stayed 3 nights in Feb 2022

2/10 Terrible

Cesar, lehigh acres

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay in this place. Worst of the worst. Heat did not work I asked for different room they didn't. I left.
Stayed 3 nights in Jan 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
First of All, this place is not filled with amenities. Yet the rooms are great. Staff is great. Unbeatable price. I always stay longer.
Stayed 2 nights in Jan 2022

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We checked in, and we checked out right away. When we arived at the room, the floors were gross, there was what apereat to be rat poop on the floor, the bathroom looked like what you would see ina horror film. Oh and the toilet paper was still on from the last people who stayed there. We went to check out and the staff had left for the new years. We ended up submitting a request for a refund and left the hotel.
Stayed 1 night in Dec 2021