Located in Pigeon Forge, Lodge at Mill Creek is a 1-minute drive from Dolly Parton's Stampede Dinner Attraction and 5 minutes from Island at Pigeon Forge. .This hotel is 3.5 mi (5.7 km) from Titanic Museum and 4.1 mi (6.6 km) from Dollywood.
What's nearby
Dolly Parton's Stampede Dinner Attraction - 2 min walk - 0.2 km
Old Mill - 16 min walk - 1.4 km
Island at Pigeon Forge - 5 min drive - 3.8 km
Titanic Museum - 6 min drive - 5.7 km
Dollywood - 11 min drive - 6.7 km
Getting around
McGhee Tyson Airport (TYS) - 57 min drive
Restaurants
The Old Mill Restaurant - 17 min walk
McDonald's - 10 min walk
Baskin-Robbins - 20 min walk
Golden Corral - 9 min walk
JT Hannah's Kitchen - 3 min drive
About this property
Lodge at Mill Creek
Hotel with free parking, steps from Dolly Parton's Stampede Dinner Attraction
Lodge at Mill Creek offers 54 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.
This Pigeon Forge hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and microwaves, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
The front desk is staffed during limited hours. Free self parking is available onsite.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Local area shuttle (surcharge)
Family friendly
Microwave
Fridge
Guest services
Daily housekeeping
Front desk (limited hours)
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)
More
Fireplace in reception
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Private bathroom
Shower/bath combination
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Coffee/tea maker
Microwave
Fridge
More
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of USD 75 will be collected before check-in.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Lodge Mill Creek Pigeon Forge
Lodge Mill Creek
Mill Creek Pigeon Forge
Family Inns Of America - East Hotel Pigeon Forge
Lodge at Mill Creek Hotel
Lodge at Mill Creek Pigeon Forge
Lodge at Mill Creek Hotel Pigeon Forge
Lodge at Mill Creek Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 148 out of 918 reviews" "
10 - Excellent
148
Rating 8 - Good. 193 out of 918 reviews" "
8 - Good
193
Rating 6 - Okay. 205 out of 918 reviews" "
6 - Okay
205
Rating 4 - Poor. 178 out of 918 reviews" "
4 - Poor
178
Rating 2 - Terrible. 194 out of 918 reviews" "
2 - Terrible
194
6.0/10
Cleanliness
6.8/10
Staff & service
5.2/10
Amenities
5.4/10
Property conditions & facilities
5.4/10
Eco-friendliness
Reviews
2/10 Terrible
Ashley
Travelled with family
12 Jul 2022
Disliked: Staff & service
There was a man that answered the phone and was rude to me not once but twice. I was trying to cancel a reservation that was made and he wouldnt even look into the reservation to help what so ever just advised i call Expedia who it was originally booked through but then changed by this property to a different date so expedia did not have this reservation any longer due to them changing the reservation. He started screaming and hollering at me and was very rude with no help whatsoever. I would like to talk to a manager becuase this is still not resolved and I need to cancel this and I will NEVER stay here after dealing with this one individual.
Bathroom alone was horrible! Mold in the ceiling toilet leaked water spots on the ceiling. Bedding had stains. Bed it self was warn slap out absolutely uncomfortable! The floors were absolutely nasty! Doesn’t look like they were even vacuumed before we came in. Also had stains all over the carpet and the carpet was coming up. Normally when you first check in there’s a few rolls of toilet paper there was ONE! The towels had stains and very ruff texture. The shower head was coming out of the wall. There was ants all over the sink and bathroom floor! I’m highly disappointed! The day we checked out the cleaning man was there told us to leave the door open and first place he went to as we were still standing there was the tip envelope….
Some pictures posted below!
Carpet was in bad shape, tv wasn’t even mounted or on a stand it was propped up against the wall. Cobwebs hanging down the walls and carpet hasn’t been vacuumed well found a receipt from May 2021 a whole year ago that the cleaning people haven’t picked up from under the nightstand table.
I didn’t like the fact that we had roaches and I let them know we had roaches in our room and they said,”they would let the manager know.”I took down a cup with a roach in it and they said, they would get back to me and I’ve heard nothing from them. I have pictures and the roaches was on our luggage and crawling on the walls. This place was so dirty and nasty. Never will stay there again.
At check in had to go to other motel to check in and clerk was rude and short in his mannerisms toward us. Could not use wifi in rooms because said it was not connected to internet. No phone in room to call front desk and housekeeping did not check to give fresh towels or room service on 2nd day of stay. On day of checkout requested late checkout at 12 and housekeeping tried to open our door to clean at 9am and again at 1030 because had ear buds in and could not hear me telling her through the door we were late checkout. The room was nice and clean for most part except for musty smell upon arrival. I do have to say staff is honest because left some items behind at checkout and was able to retrieve because housekeeper turned them in which was very much appreciated.
Stephanie
Stayed 2 nights in Feb 2022
4/10 Poor
Johnny
Travelled with family
24 Feb 2022
Disliked: Cleanliness, staff & service, amenities
the check in was awful the lady was so rude and mean we got none of what we was promise
I did my reservations 2 weeks ago,came from Florida with my family and when we arrived at hotel nobody was there to make check-in it was 1:30am and we were very tired of trip.I don’t really recommend this hotel!
We checked in, and we checked out right away. When we arived at the room, the floors were gross, there was what apereat to be rat poop on the floor, the bathroom looked like what you would see ina horror film. Oh and the toilet paper was still on from the last people who stayed there. We went to check out and the staff had left for the new years. We ended up submitting a request for a refund and left the hotel.