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Riverchase Lodge

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
Combined shower/bathtub, free toiletries, towels
Lobby sitting area
City Suite, 2 Queen Beds | Balcony view
City Suite, 2 Queen Beds

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Old Mill
    ‪13 min walk‬
  • Patriot Park
    ‪19 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Front of property

Park Tower Inn

Pool
Hot tub
Parking included
Free WiFi
3.1 out of 5, (1224)
The price is NZ$69
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Park Tower Inn

About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 3.9 mi (6.3 km) from Dollywood and 7.5 mi (12 km) from Great Smoky Mountains National Park.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 6 min walk
  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 4 min drive
  • Island at Pigeon Forge - 5 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 192 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 209 out of 1000 reviews" "
Rating 4 - Poor. 165 out of 1000 reviews" "
Rating 2 - Terrible. 207 out of 1000 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jesse

Travelled with family
Disliked: Cleanliness
Wasn't totally satisfied no access to indoor pool or hot tub due to someone putting baby oil on water slide .and tht was the reason for booking hotel,neighbors in the nxt room was very loud .just Wasn't a pleasant stay house keeping only cleaned once.do not recommend
Stayed 3 nights in Oct 2024

6/10 Okay

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Just the water in the room we were in didn’t have hardly any hot water but other then that it was fine
Stayed 2 nights in Oct 2024

10/10 Excellent

Nathaniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 2 nights in Oct 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay on the strip
Stayed 2 nights in Sep 2024

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting.
The pictures in the listing are very very deceptive. The rooms are in awful condition. The listing stated 2 queen beds. It was 2 full size beds. The indoor pool was so filthy, the health inspector shut it down while we were there! The entire property needs cleaned and properly repaired and updated for the price they charge. I absolutely would not return or recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy. We would definitely stay there again
Stayed 1 night in Oct 2024

2/10 Terrible

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was dirty, stained sheets and carpet, hair everywhere. Spiderwebs everywhere. Just a gross facility. Everyone smoked everywhere even in the non smoking rooms. Pool was broken and we were not informed. My kids were so disappointed they couldn’t swim.
Stayed 2 nights in Oct 2024

4/10 Poor

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s dirty, and run down. Smells like weed and cigarettes.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They advertise an inside pool but it was not open. The vents in the bathroom needs to be changed they were rusted
Stayed 2 nights in Oct 2024

2/10 Terrible

Melea

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Upon arrival, indoor pool was closed. When we got to the room it freaked and was absolutely gross. Would not recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Floyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like a lot.
Stayed 2 nights in Oct 2024

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Several bugs in our room
Stayed 2 nights in Oct 2024

4/10 Poor

Shari

Travelled with family
Disliked: Property conditions & facilities
Inhospitable
Pool was closed upon arrival with no offer of discounted price. In fact, when I asked I was told that I could go somewhere else… verbatim “ you can check out by 11:00 tomorrow with no charge and go somewhere with a pool” Will not stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The pool was ice cold, the pillows were flat but everything else was good, staff was friendly
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Older motel that has the beginnings of an upgrade. Room smelled of smoke and stains in the floor were visible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Misty S

Travelled with family
Liked: Cleanliness, staff & service
It was convenient and affordable definitely needs updated but was nice.
Stayed 1 night in Oct 2024

2/10 Terrible

Winnona

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good no hot water
Stayed 2 nights in Oct 2024

2/10 Terrible

Venell

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is so nasty we checked out early and just took the loss. I can't even begin to tell you how disgusting this place is!!!!
Stayed 3 nights in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Meh, not too good.
Well, the jet tub didn’t work. The beds weren’t that comfortable. We woke up in the morning with sore backs. Parts of the room you could tell hadn’t been cleaned awhile with all the dust. We were a family of four. We didn’t have a table to eat our food in our room. Kids couldn’t play their games on the TV. The worst part would be the pools. They were dirty. The bottom was murky, slimy even. Leaves were everywhere. We had to figure out what else to do because our youngest loved to swim. The staff were friendly. Won’t book another room with them.
Stayed 2 nights in Oct 2024

6/10 Okay

Corrine

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Right off the road towards Dollywood so a lot of traffic. Not very quiet, as you can hear all the cars going towards Dollywood. The reception area apparently doesn't have coffee but there is a gas station 100ish yards away. Right by all the little touristy shops and attractions. Plain rooms and the beds seemed to have like a divet in the middle. I'm not super picky with where I stay as long as I don't see bugs or gross stains everywhere, which I seen neither. I would've stayed in Gatlinburg though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 1 night in Sep 2024

10/10 Excellent

Zachary

Travelled with family
Very nice and clean room. Enjoyed the jet bathtub
Stayed 2 nights in Sep 2024