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Riverchase Lodge

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riverchase Lodge

Indoor pool, seasonal outdoor pool
City Suite, 2 Queen Beds
Lobby sitting area
City Suite, 2 Queen Beds | Balcony view
Combined shower/bathtub, free toiletries, towels

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
3709 Parkway, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    6 min walk
  • Old Mill
    13 min walk
  • Patriot Park
    19 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite, 2 Queen Beds

City Suite, 2 Queen Beds | Living area

City Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • Sleeps 14
  • 6 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

Single Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Pigeon Forge

With a stay at Riverchase Lodge in Pigeon Forge, you'll be within a 5-minute drive of Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge. .This hotel is 3.9 mi (6.3 km) from Dollywood and 7.5 mi (12 km) from Great Smoky Mountains National Park.

What's nearby

  • Dolly Parton's Stampede Dinner Attraction - 6 min walk
  • Old Mill - 13 min walk
  • LeConte Center at Pigeon Forge - 4 min drive
  • Island at Pigeon Forge - 5 min drive
  • Dollywood - 11 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 56 min drive

Restaurants

  • ‪The Old Mill Restaurant - ‬14 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Baskin-Robbins - ‬18 min walk
  • ‪Golden Corral - ‬7 min walk
  • ‪JT Hannah's Kitchen - ‬3 min drive

About this property

Riverchase Lodge

Hotel with free parking, a short walk to Dolly Parton's Stampede Dinner Attraction
Riverchase Lodge offers 112 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site.
Make yourself at home in one of the 112 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones, as well as a turndown service and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
The front desk is staffed during limited hours. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 01

Property is also known as

Riverchase Lodge Pigeon Forge
Riverchase Pigeon Forge
Riverchase Lodge Hotel
Riverchase Lodge Pigeon Forge
Riverchase Lodge Hotel Pigeon Forge

Riverchase Lodge Reviews

Reviews

6.2
Rating 10 - Excellent. 190 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 211 out of 1002 reviews" "
Rating 4 - Poor. 163 out of 1002 reviews" "
Rating 2 - Terrible. 203 out of 1002 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Kristi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was nice the rooms where nice
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A little buggy
We booked 2 rooms next to each other for two nights, on the bottom floor. There were roaches spotted in both rooms over the course of our stay; seen on the roof, the bathroom sink and in the microwave. We did a thorough search of the beds in both rooms and didn’t find any bed bugs, which is a plus. Also, the staff members we interacted with were very nice. The beds were also comfortable. It’s worth noting that one of our family members booked their own room separate from our 2 rooms, and they never saw any bugs whatsoever in their room. This hotel is affordable and may be worth staying at if you’re feeling lucky and don’t mind a few bugs.
Stayed 2 nights in Sep 2024

8/10 Good

Tommy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Could use a renovation but not bad at all
Stayed 3 nights in Sep 2024

8/10 Good

Jessica, Middlesboro

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were eaten up by bed bugs,my wife has bites all
Stayed 2 nights in Sep 2024

8/10 Good

Tammy

Stayed 2 nights in Aug 2024

6/10 Okay

Joshua

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Just a typical type of motel. Nothing fancy. Pools looked dirty like neither had been cleaned all year so we did not use them.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! Nobody bothered us!
Stayed 3 nights in Sep 2024

2/10 Terrible

Bob

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed was broken the room was in need of renovation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Delbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I personally have stayed here many times always a pleasure
Stayed 2 nights in Aug 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
For the money it will do nicely!
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checkin, our room door was open. Creepy. I had the kids wait outside while I made sure nobody was in there. The room smelled. The beds were messed up. 4 roaches crawling on the wall and more on the ceiling and in the bathroom. Changed rooms and the same thing. Disgusting
Stayed 3 nights in Aug 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chelsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Wes

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Stayed 2 nights in Aug 2024

6/10 Okay

Erika

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jody

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was very nice we enjoyed it. The only thing was the refrigerator wasn’t working right and needed new light bulbs but other than that it was great
Stayed 2 nights in Aug 2024

4/10 Poor

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay wasn’t so good, the beds were worn out, the rooms had a awful smell, you could only take a shower because the tub was broken, the guy at the desk at checkin was rude as all get out, the indoor pool was so cold you could even get in it, the outdoor pool was dirty,
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024