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Sunrise Ridge Resort

3.0 star property

Photo gallery for Sunrise Ridge Resort

Fridge, microwave, oven, stovetop
Deluxe Suite, 2 Bedrooms, Mountain View | Living room
Townhome, 2 Bedrooms | Balcony view
Exterior
Indoor pool, seasonal outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    ‪4 min drive‬
  • The Ripken Experience - Pigeon Forge
    ‪5 min drive‬
  • Island at Pigeon Forge
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Deluxe Room, 1 Bedroom

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Bedroom

In-room dining

Standard Room, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Mountain View

Fridge, microwave, oven, stovetop

Deluxe Suite, 2 Bedrooms, Mountain View

  • 102 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

  • 102 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Standard Suite, Mountain View

Fridge, microwave, oven, stovetop

Standard Suite, Mountain View

  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Townhome, 2 Bedrooms

Townhome, 2 Bedrooms

Townhome, 2 Bedrooms

  • 110 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Living room

Deluxe Room, Mountain View

  • 59 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

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About the area

Pigeon Forge

With a stay at Sunrise Ridge Resort in Pigeon Forge, you'll be within a 5-minute drive of LeConte Center at Pigeon Forge and The Ripken Experience - Pigeon Forge. .This family-friendly resort is 2.3 mi (3.7 km) from Island at Pigeon Forge and 3.6 mi (5.8 km) from Dollywood.
View more Resorts in Pigeon ForgeOpens in a new window

What's nearby

  • LeConte Center at Pigeon Forge - 4 min drive - 2.2 km
  • The Ripken Experience - Pigeon Forge - 5 min drive - 2.6 km
  • Dolly Parton's Stampede Dinner Attraction - 5 min drive - 3.8 km
  • Island at Pigeon Forge - 6 min drive - 3.7 km
  • Titanic Museum - 7 min drive - 5.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 57 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬6 min drive
  • ‪Ole Smoky Moonshine "The Barn - ‬6 min drive
  • ‪Mellow Mushroom - ‬6 min drive
  • ‪Margaritavile - ‬6 min drive
  • ‪Downtown Flavortown - ‬6 min drive

About this property

Sunrise Ridge Resort

Family-friendly resort with 2 hot tubs and a fitness center
Sunrise Ridge Resort offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hair dryers can be requested.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 133 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and DVD players are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Playground
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 12.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Sunrise Ridge Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 678 out of 1110 reviews
Rating 8 - Good. 266 out of 1110 reviews
Rating 6 - Okay. 101 out of 1110 reviews
Rating 4 - Poor. 47 out of 1110 reviews
Rating 2 - Terrible. 18 out of 1110 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jayson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a washer and dryer in room. Awesome place to stay.
Stayed 4 nights in Dec 2024

2/10 Terrible

Jermeis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were able to check in early which was nice. BUT Our unit needed pest control. We were battling stink bugs and lady bugs for the entirety of our stay. Fortunately, we spent most of the day at Dollywood and arrived back to late. But for the hours we were, we were getting rid of bugs. My girls wanted to go sleep in the truck because 2 stink bugs were in their bed. The fireplace worked intermittently and I dont think downstairs ever heated up. The only pleasant thing about the room was the layout. The primary bedroom was located downstairs which was nice. We paid too much money for 1 night for this mess. Im disgusted and angry. It was too late and cold to disrupt anyone to have them come out address these issues, BUT WE WILL NEVER STAY HERE AGAIN.
Stayed 1 night in Dec 2024

10/10 Excellent

Brooks

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Retreat!
The townhouse was immaculate. We had a 2 BR, 2 Bath that we shared with our son and his family. We had a view of the snow capped mountains. It was centrally located near Dollywood and other attractions in Pigeon Forge. Don't let the neighborhood you drive through to reach the resort deter you. We will definitely be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Our suite had been newly renovated. So the pictures online may be older. New stainless appliances, fireplace, new bathroom tile. Everything was new and fresh. Parking was easy. Great view of mountains. Out by itself but close to eveyrhting you would want to see and do. The lady at check in was not very hospitable. Not very friendly or welcoming. I feel like it is important to have friendly welcoming check in and assitance. Thats the only problem I had.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Overall our stay was great. The views are awesome, you can hear the Dollywood train too. The room was clean, no issues. Our only complaint is a solid waste company is just up the road and the stench was awful outside sometimes.
Stayed 6 nights in Sep 2024

10/10 Excellent

Keyona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything
Stayed 2 nights in Dec 2024

4/10 Poor

Ramona

Disliked: Cleanliness, property conditions & facilities
Property was very outdated. Semi clean. Had winter lady bugs in bathrooms. Compared to other properties in the area we’ve stayed at this one is at the very bottom of the list!! Especially for the money. Will not be back!!
Stayed 1 night in Dec 2024

8/10 Good

Pamela

Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely be back view was amazing
Stayed 4 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and updated condo in good location
Stayed 5 nights in Nov 2024

8/10 Good

Gennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property needs an update. The carpet is stained and there are very few dishes and cookware in the kitchen. Our stay was mostly pleasant regardless

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Suite
Amazing place to stay. Close to everything and the suite was fully equipped, including cookware, dishes, silverware, all the appliances. Loved it and will stay again.
Stayed 3 nights in Nov 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service
It was a nice place to stay. However, the carpet was old and severely stained. We had a toddler with us and obviously you cannot keep littles off the floor. I was pretty disgusted by the fact that the floor had huge dirty stains on it. We called the front desk immediately so we would not be charged
Stayed 3 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was nice but the pictures on expedia are not the pictures from this resort. Also expedia didn't send my reservation to the resort so that was a huge mess i had to deal with when we arrived.
Stayed 10 nights in Nov 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful
Our stay was great! The front desk people were absolutely wonderful. Our room was nice and clean. We loved it!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Travelled with partner
Very comfortable and near attractions and shopping.
Stayed 5 nights in Nov 2024

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only draw back was occasional odor from nearby Sevier Solid Waste site.
Stayed 2 nights in Nov 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The people above us were very loud.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Blane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024