See all properties
Save

Tru by Hilton Pigeon Forge, TN

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Exterior
Lobby
Business centre
Room, Accessible, Bathtub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Pigeon Forge, TN
  • Pigeon River Crossing
    ‪4 min walk‬
  • LeConte Center at Pigeon Forge
    ‪8 min walk‬
  • Island at Pigeon Forge
    ‪12 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪16 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

  • Sleeps 5

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Pigeon Forge

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (996)
The price is NZ$184
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Home2 Suites by Hilton Pigeon Forge

About the area

Pigeon Forge

With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 15-minute walk of LeConte Center at Pigeon Forge and Island at Pigeon Forge. .This hotel is 4.9 mi (7.9 km) from Dollywood and 9.4 mi (15.1 km) from Great Smoky Mountains National Park.

What's nearby

  • LeConte Center at Pigeon Forge - 8 min walk
  • Island at Pigeon Forge - 12 min walk
  • Christmas Place - 18 min walk
  • The Ripken Experience - Pigeon Forge - 19 min walk
  • Titanic Museum - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Tennessee Moonshine - ‬12 min walk
  • ‪Mellow Mushroom - ‬17 min walk
  • ‪Margaritavile - ‬10 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Hotel with free breakfast, near Island at Pigeon Forge
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Pigeon Forge, TN. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1001 reviews" "
Rating 8 - Good. 209 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Glenn

Stayed 6 nights in Jun 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Karen

Travelled with group
Stayed 1 night in Oct 2024

4/10 Poor

Lilly

Stayed 2 nights in Oct 2024

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Brandon

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of the property was great. Stayed Saturday night and Sunday night. Arrived a little earlier than expected Saturday and the staff was great, asked if there was a way to check in early and they had us in a room by 2pm when check in wasn’t until 4. This was the only good thing about our stay here. Sunday morning at 6:40AM was woke up to blaring music by the baseball fields next door so loud you would have thought it was coming from the tv in the room. Terrible way to wake up on vacation. The room was clean but smelled terrible of bleach/ mold. Come to find out that there is no exhaust fan in the room and the window is sealed shut, this made our entire stay soaking wet, upon getting home and unpacking we found that all of our clothes/ bags are soaking wet from the moisture in the room. Made it very hard to sleep not to mention when you finally got to sleep the next door neighbors at the baseball field made sure you were wide awake before the sun was even up. I mentioned something to the staff about the room being wet and the awful music in the morning and they did not seem surprised about either thing. Also the pillows seem to be completely wore out despite the hotel being pretty new, the bed was hard as a rock. Will not be staying here again and would not recommend anybody else to either!
Stayed 2 nights in Oct 2024

2/10 Terrible

charles a

Travelled with group
Disliked: Amenities, property conditions & facilities
This property. Sucks big time
Stayed 5 nights in Sep 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Let's start with what I like. Location is perfect if you like local shops and the Island. The pool and exercise room was much needed and appreciated all at a great price. Also the sky deck was great. What I didn't like. I was on the Fifth floor and all I heard all light long was the megaphone from Cal Ripkin baseball and the music blasting. The breakfast was nice but the pancake machine was hot or miss if it was working correctly that day. No coffee maker in the room and no daily newspaper I could find. The breakfast has no real non dairy or vegan options unless you want bread with jelly or maybe a banana. Overall a 3/5 and could very easily be a 5 with very little details . Add vegan options, add non dairy creamer to the coffee/tea bar and maybe Cal Ripkin museum could tone done the noise? I would come back just for the location alone
Stayed 2 nights in Sep 2024

2/10 Terrible

Glenn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Really bad staff, attitude, playing mind games, and never smiling, over the whole week. Gave us a horrible room when called on the attitude. Bed make very loud noise even for small motion. Aircon super noisy, and fridge super noisy. Guess he also tried badly to make it worse by putting near lift, but lift noise didnt come in. Really sad because had a great stay before here. In 3 months, look like complete staff turn over.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Great place to stay in Pigeon Forge. Very nice area and super clean hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay to enjoy the Island
Great little overnight stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Bed could have been softer but other than that it was a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Pigeon Forge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay didn’t like the covers on the bed but everything else was great
Stayed 1 night in Sep 2024

10/10 Excellent

Blaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to stay again with them
It was a great stay everything was perfect loved the lady that checked us in and out and they was really nice to my service dog
Stayed 2 nights in Sep 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Reservation was screwed up not sure if it was hotel or expedia
Stayed 2 nights in Sep 2024

4/10 Poor

James

Liked: Cleanliness
We were given a handicap room without being asked. There is no coffee maker in the room and there was no free Wi-Fi. The air conditioner was very noisy and there was excessive noise from barking dog across the hall.
Stayed 2 nights in Sep 2024

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s been a long time since I was in pigeon forge. The hotel was ok, but the area is now just a giant tourist trap. Our reservation was mixed up - we reserved a king, but was told they didn’t have that so we ended up in a king. I contacted Expedia and they “escalated “ this and messaged the hotel. Never heard back from the hotel or Expedia. The staff was friendly, the room was fine the area around the hotel is just not my thing. Hiking and mountains are gorgeous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lady

Stayed 3 nights in Sep 2024