Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel

Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Room service
    Room service
  • Gym
    Gym
  • Laundry
    Laundry
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
2903 Pines Mall Dr, Pine Bluff, AR, 71601
  • Saracen Casino Resort
    15 min walk
  • Arkansas Railroad Museum
    5 min drive
  • Pine Bluff Convention Center
    6 min drive
  • Pine Bluff, AR (PBF-Grider Field)
    7 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 266 out of 562 reviews" "
Rating 8 - Good. 177 out of 562 reviews" "
Rating 6 - Okay. 61 out of 562 reviews" "
Rating 4 - Poor. 30 out of 562 reviews" "
Rating 2 - Terrible. 28 out of 562 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly. The room was clean, comfortable and plenty of room.
Stayed 1 night in Aug 2024

8/10 Good

Verne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Trey, Broken Arrow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast staff were excellent and fun to speak with
Stayed 1 night in Aug 2024

10/10 Excellent

Kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke

Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Good shower. Quiet. Friendly staff. Breakfast area. Food was good just not warm. Be sure to arrive before dark.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very friendly, kind, clean, comfortable bed, I recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Stayed 1 night in Jun 2024

4/10 Poor

April

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Arrived late at night and the guy at the counter did not greet us just kinda looked at us. Then he continue to listen to his computer (which was super loud when we walked in) and continued to eat his noodles. Then finally checked us in when he realized we were still standing there. Not in the best location. It’s behind an abandoned mall, which obvious isn’t maintained. The road to get there seems like it’s taking to who knows where!! The lady from the kitchen was very nice and breakfast was good. The lady at the front desk in the morning was super nice as well and check out was easy.
Stayed 1 night in Jun 2024

4/10 Poor

Shanquaneeka

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It were very quite but the room should have up keep done on them the toilet ran all night water leave around the faucets in facebowl the hall had a very unpleasant sent when step of the elevator but staff very nice friendly.
Stayed 2 nights in Jun 2024

6/10 Okay

Toni

Stayed 2 nights in Jun 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well kept and clean. I personally did not like that it was located in an empty mall, felt unsafe and was worried that about my car rental. I did see they had cameras from most views. Customer service was okay, check in employee really nice however when checking out, that employee was not, not even a good morning or thank you for choosing their hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Tameka, Cedar Hill

Liked: Staff & service
Disliked: Property conditions & facilities
Surrounding
Stayed 1 night in Jun 2024

6/10 Okay

Chianti

Liked: Staff & service, property conditions & facilities
It was ok!
Stayed 1 night in Jun 2024

10/10 Excellent

Tram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
Everyone there was very helpful and courteous. The room was clean and comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
Great customer service
Stayed 1 night in Apr 2024

10/10 Excellent

lisa, nixa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest staff ever! From check in to breakfast. . . Everyone was extremely pleasant and helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2024

6/10 Okay

Cynthia

Travelled with pets, Travelled with partner
Liked: Staff & service
This property was dirty outside. There were cigarette butts everywhere The room was dirty and smelled of cigarette smoke. There was food around the microwave and items under the bed, therefore, the room had not been thoroughly cleaned. On a positive note, they did have a good breakfast.

10/10 Excellent

Vantanett

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Jun 2024