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Holiday Inn Express Hotel & Suites Lubbock South, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Lubbock South, an IHG Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Mini-refrigerator
Indoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
6506 I-27 South, Lubbock, TX, 79404
  • Buddy Holly Statue and West Texas Walk of Fame
    4 min drive
  • Blue Light Live
    4 min drive
  • Spectrum & OMNI Theater
    5 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    13 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible (Mobility Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Lubbock South

Pool
Breakfast included
Pet-friendly
Kids pool
4.0 out of 5, Very good, (1007)
The price is NZ$156
for 1 night
includes taxes & fees
5 Jan - 6 Jan
La Quinta Inn & Suites by Wyndham Lubbock South

About the area

Lubbock

With a stay at Holiday Inn Express Hotel & Suites Lubbock South, an IHG Hotel in Lubbock, you'll be in the entertainment district, within a 10-minute drive of Texas Tech University and Clapp Park. .This hotel is 2.2 mi (3.6 km) from Hub City Unleashed Dog Park and 2.5 mi (4 km) from Spectrum & OMNI Theater.

What's nearby

  • Buddy Holly Center - 5 min drive
  • South Plains Mall - 7 min drive
  • Texas Tech University - 7 min drive
  • United Supermarkets Arena - 9 min drive
  • University Medical Center - 9 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Pedro’s Tamales - ‬3 min drive
  • ‪Domino's Pizza - ‬3 min drive
  • ‪China Star Asian Buffet - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Lubbock South, an IHG Hotel

Suburban hotel with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites Lubbock South, an IHG Hotel offers 77 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Lubbock? This hotel has 1000 square feet (93 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (1000 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Lubbock South
Holiday Inn Express Lubbock South
Holiday Inn Express Hotel Suites Lubbock South
Holiday Inn Express Lubbock
Holiday Inn Express Hotel Suites Lubbock South

Holiday Inn Express Hotel & Suites Lubbock South, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 930 reviews" "
Rating 8 - Good. 247 out of 930 reviews" "
Rating 6 - Okay. 76 out of 930 reviews" "
Rating 4 - Poor. 46 out of 930 reviews" "
Rating 2 - Terrible. 43 out of 930 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was OK. People very polite. Like most hotels I come across, the refrigerator didn't work that good. The mattresses were a bit hard.
Stayed 1 night in Sep 2024

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had the double queen suite. We were they for one night. The coffee pot and blow dryer were missing. The iron did not work. The tv was not programmed. The sleeper sofa was dirty and there were no extra sheets for it. I paid for the room through a third party. The front desk couldn’t get my deposit right. I had to go through 3 different cards before they realized something was wrong on their end. They charged my cc card $890. Then they wouldn’t fix it. I had to call the cc company to get it fixed.
Stayed 1 night in Sep 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive & courteous
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lindsay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our check in was awful and Savanah was working the front desk. I’ve never had a ruder greeting at an establishment. She should not be the face of any business. I didn’t feel welcome and unfortunately it put a bad taste in our mouth immediately making it hard for us to see anything else about the property. The breakfast was good and beds were comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Charlotte

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was a convenient place to stay based on why we were there. Parking was good. But the carpet was sticky in the room. So disgusting. The bedding was extremely dirty smelling like men’s cologne. The shower was rusted and the room smelled like mold. No hot water only warm. And no water pressure. A/C worked well the the halls of the hotel were very hot! Front desk we had to always wait a while for someone to come to the desk. Mini fridge wasn't cold. The next time we go there will will not be staying there.
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Check-in experience.
Nice hotel but terrible check-in. Waited at front desk for 15-20 minutes before receptionist showed up. This was during prime time near 6pm. Five other guests waiting in line by the time receptionist showed up. I even called the hotel phone number and no one answered. Receptionist texted me with a link and rudely told me to fill out the online forms and submit a photo of my driver’s license. Last thing I want to do after driving all day is deal with a bunch of bureaucracy. Poor service. This was way beneath Holiday Inn Express which are usually excellent. ..
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Scott

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Terrible customer service
The person at the front desk (Savannah) was not welcoming and her customer service skills were horrible. The hotel had recently implemented a check in policy requiring me to fill out an electronic link with all of the same information I had provided when I booked the room. I requested to speak with a supervisor when the font desk person would not resolve our issue, but she refused to allow me to speak with a supervisor. The room was fine, but the staff was terrible. I spoke to a supervisor the next day when checking out, but his willingness to resolve the issues we had were not any better than the original front desk person. I would NEVER stay at this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jayanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Ferdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
First stay of a week long family vacation
We arrived late after a very long drive. The night staff person was not very friendly. We traveled with a family of 5, when asking for three additional sets of towels I received three large towels only. The next morning, we asked for the additional towels and morning staff gave them to us with no problem. Morning staff was friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Ariana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best
Stayed 2 nights in Jul 2024

2/10 Terrible

Nathaniel

Stayed 1 night in Jul 2024

8/10 Good

Francisco

Stayed 1 night in Jul 2024

8/10 Good

Dean, fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property was nice, my only negative was the breakfast, it was very limited
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Bob

Stayed 1 night in Jun 2024

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Stayed 2 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Summer

Disliked: Cleanliness, staff & service, property conditions & facilities
Property canceled the reservation without informing us after the refund window closed. They charged us for two rooms, the place smelled like garage, the service was terrible. The concierge wouldn’t even look at me when she told me she cancelled the booking. Upon leaving my own review I found several other poor ratings for this hotel on Yelp for the same employee who literally scammed us. I will be contacting IHG for a refund for the second charge she made us do. She was stating policies for reasons why she canceled the booking that do not exist, and refused to show us where we could find these policies when we requested them. Upon us bringing our bags we watched her checked in a couple after us with no problems at all. It was giving racism to be honest. Expedia be sure to do your research on this property. As a platinum member I trust the ratings on this site which did not reflect the absolute trash service we got from this hotel.
Stayed 1 night in Jun 2024