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Hotel with an outdoor pool, near Playa del Carmen Main Beach

Popular property highlights

Free WiFi
Smoke-free property

Located in Playa del Carmen (Zazil-ha), Arkana 9 Suites Group Amber - Capital O is within a 15-minute walk of Playa del Carmen Main Beach and Mamitas Beach. This hotel is 0.6 mi (1 km) from Quinta Avenida and 6.2 mi (10 km) from Xplor Theme Park.

Make yourself at home in one of the 8 air-conditioned rooms featuring microwaves. Digital television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include coffee/tea makers, and housekeeping is provided on request.

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 8
  • Smoke-free property
  • Free WiFi
  • Number of outdoor pools - 1
  • Wheelchair accessible: No
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas:

Languages spoken

  • English
  • Spanish

Parking

Free parking nearby

Room Amenities

Arkana 9 Suites Group Amber - Capital O offers 8 accommodations with air conditioning. Televisions come with digital channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Microwave
  • Cookware, dishware and utensils
  • Shower only
  • Digital TV service
  • TV size 50
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Griddle
  • Soap
  • Shampoo
  • Toilet paper
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets (on request)

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool.

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 10:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Children stay free

Service animals not allowed

One child stays free

Debit cards

No front desk

UnionPay

Private entrance

Children stay free - maximum age 6

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guests must provide a copy of their government-issued photo I.D. in advance

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

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