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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Front of property
Deluxe King Room with Balcony and City Views
Terrace/patio
Check-in/check-out kiosk
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • TieRra Cocina Creativa
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    13 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    9 min drive

Room options

View all photos for Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Room

Sofía by Bunik

Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (874)
The price is NZ$147
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Sofía by Bunik

About the area

Playa del Carmen

With a stay at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Mamitas Beach. .This hotel is 0.3 mi (0.4 km) from Playa del Carmen Main Beach and 6.3 mi (10.1 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 20 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Hotel with spa services, steps from Quinta Avenida
Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature Egyptian cotton sheets and premium bedding. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 18 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Beach cabanas (surcharge)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Banana Hotel Playa del Carmen
Hotel Banana Boutique Dive Center Playa del Carmen
Hotel Banana Boutique Dive Center
Banana Boutique Dive Center Playa del Carmen
Banana Boutique Dive Center
Hotel Hotel Banana Boutique & Dive Center Playa del Carmen
Playa del Carmen Hotel Banana Boutique & Dive Center Hotel
Hotel Hotel Banana Boutique & Dive Center
Hotel Banana Boutique & Dive Center Playa del Carmen
Banana Hotel
Banana Dive Center Del Carmen

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 103 reviews" "
Rating 8 - Good. 27 out of 103 reviews" "
Rating 6 - Okay. 17 out of 103 reviews" "
Rating 4 - Poor. 5 out of 103 reviews" "
Rating 2 - Terrible. 16 out of 103 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

maria, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no assistance offered during hurricane staff very unprofessional, rude and the staff not friendly at all
Stayed 3 nights in Jul 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you read the reviews and they say this property is noisy all night long-this is not an exaggeration! In fact, it’s an understatement. This hotel is nestled between and above two open air restaurant/bars (TieRra & Agave) and they both have live bands every night (930pm-3am)!!! So, you’re not just hearing one really loud band, you’re hearing 2, at the same time; every night!!! Also, the only “pool” is an unheated hot tub. Luckily, when we were there it was not too busy, there are only 2 sun loungers. The balcony was very small, just enough room for 2 chairs. There are no blankets or bedspreads, just a top and bottom sheet. No extra towels for beach (2 blocks away) or “pool”. Otherwise, great location; no parking.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Vitor

Disliked: Amenities, property conditions & facilities
The location is good, but Wifi doesn't work well, none of the windows are sound proof, impossible to sleep at night, there is a restaurant at the first floor with live music and few meters away there is a night club, so if you want a chill place to sleep, I don't recommend it.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Giving this high marks not because it's an amazing luxury resort, but for the price and what it is - excellent place to stay in Play del Carmen. Notes - it's right in the heart of the main strip so it is loud with club/bar noise at night, no two ways about it. But for the price and location you can't beat it. central and walkable to everything, easy walk to beach and all that 5th AVE has to offer. It's clean and felt safe, but is no frills. Looking for a low-cost trip to Play Del Carmen then this is it. Don't expect luxury, but for the price - it was great.
Stayed 5 nights in Feb 2024

10/10 Excellent

Donna

The hotel was delightful note that its stairs only. Also it’s located right in the action for entertainment and shopping so noice level in evenings are high. But l was on rooftop very cozy. Air conditioner was perfect. Plug outlets were what l needed for Canada. I highly recommend if you don’t mind the noise.
Stayed 7 nights in Feb 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Downstairs you have your pick of 2 great restaurants/ bars. Across the street is great bakery.
Stayed 2 nights in Jan 2024

6/10 Okay

OSCAR

Stayed 4 nights in Dec 2023

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This definitely is not the Hotel's fault. But fair warning before booking: There is a bar downstairs that may or may not have a live band. So unless you are a part animal and stay up until they leave at 1 a.m. I would not recommend.
Stayed 1 night in Dec 2023

6/10 Okay

Sergio

Liked: Cleanliness
Stayed 5 nights in Oct 2023

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2023

4/10 Poor

Delia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My room 201 was right above a restaurant bar the boutique in general is a above 2 restaurants, both playing karaoke until 3am. So if you plan on napping or even sleeping I don’t suggest this place. The female staff in the restaurant below were rude. The bed and pillows were hard and they only change white linen including towels every 4th day. But if you like to party allll night this may be the place for you.
Stayed 5 nights in Jul 2023

8/10 Good

Christopher Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay centrally. The staff was superb and helpful in every situation. If guests are sent to a third-party site for breakfast, they should be informed that it is a fixed breakfast only not ala carte. So I had to pay. Finally, for yourselves Not the hotel, I requested a stay in Cozumel and was given this hotel which was 2 taxis and a ferry ride across the water each way to get to my cousin in Cozumel itself. This was the most disappointing experience and in 2 days, no rest for me during my visit. If I ask for Cozumel please don't show me Playa del Carmen!
Stayed 2 nights in Jun 2023

4/10 Poor

James, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The noise from the bar was excessively loud with two bands performing nightly at the same time. The removal of the pool was quite disappointing as well from my stay before. This place kinda lost its luster for me I’m sorry to say
Stayed 14 nights in Apr 2023

6/10 Okay

Pedro

Travelled with family and small children
good
Stayed 4 nights in Apr 2023

4/10 Poor

Amanda

Disliked: Staff & service, amenities, property conditions & facilities
There was no pool like their picture. It was noisy from 8pm until 4am. Towel service was only every 3 days. Nobody could speak English. Staff never seemed happy. Left after 5 nights, couldn't sleep. Booked 5 blocks away and it made a huge difference
Stayed 13 nights in Mar 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception person Gaston very pleasant and professional.
Stayed 2 nights in Mar 2023

6/10 Okay

Ananda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's so loud, right downtown. Also.. no pool, They need to update the images
Stayed 1 night in Mar 2023

8/10 Good

Fungai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on 5th avenue. I walked there from the main Ado station when I arrived, and walked to the alternate Ado station to leave. Everything is in walking distance. You're not in the rowdiest part of 5th avenue, but there was still very loud music blarring late into the night. But this is to be expected, it was not a surprise, just bring your ear plugs. There is construction there now, but it didnt affect my stay. Front desk staff was very friendly. I would stay here again.
Stayed 1 night in Feb 2023

2/10 Terrible

Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bat internet coneccion duty taus eny table and cheer in the room bery bery noise bat experinse
Stayed 1 night in Feb 2023

8/10 Good

Desree

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2023

2/10 Terrible

ana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and dirty
Horrible, horrible, horrible please stay somewhere else
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and super staff all around
Stayed 4 nights in Mar 2021

6/10 Okay

Susan Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is and accommodations are aesthetically pleasing. However, the picture posted is misleading. The pool is the size of a hot tub. There are no hammocks. My room did not have a balcony, just a sliding door that overlooked the pool. The staff was very friendly. The location was a drawback. It was extremely noisy up until 2:30AM, and the noise from the air conditioner did not help. I was able to rest because I was super tired and spent my time outside of the hotel or on tours.
Stayed 4 nights in Jul 2022