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Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

3.0 star property

Photo gallery for Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Front of property
Check-in/check-out kiosk
Terrace/patio
Deluxe King Room with Balcony and City Views
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle 32, Quinta Avenida, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

Deluxe King Room with Balcony and City Views

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

Deluxe Double Room with Balcony and City Views

  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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Rooftop terrace

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  • Spa
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (1195)
The price is NZ$76
for 1 room
includes taxes & fees
13 May - 14 May
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About the area

Playa del Carmen

With a stay at Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. .This hotel is 0.3 mi (0.4 km) from Mamitas Beach and 6.3 mi (10.1 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 20 min walk - 1.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪La Bodeguita del Medio - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk

About this property

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Hotel with spa services, steps from Quinta Avenida
Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen offers 18 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 18 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Banana Hotel Playa del Carmen
Hotel Banana Boutique Dive Center Playa del Carmen
Hotel Banana Boutique Dive Center
Banana Boutique Dive Center Playa del Carmen
Banana Boutique Dive Center
Hotel Hotel Banana Boutique & Dive Center Playa del Carmen
Playa del Carmen Hotel Banana Boutique & Dive Center Hotel
Hotel Hotel Banana Boutique & Dive Center
Hotel Banana Boutique & Dive Center Playa del Carmen
Banana Hotel
Banana Dive Center Del Carmen

Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 126 reviews
Rating 8 - Good. 34 out of 126 reviews
Rating 6 - Okay. 18 out of 126 reviews
Rating 4 - Poor. 6 out of 126 reviews
Rating 2 - Terrible. 19 out of 126 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking but it was worth the location

8/10 Good

Scott

Stayed 7 nights in Nov 2024

6/10 Okay

Kimberly, Belleville

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Live bands every night so lots of Rhythm and music until the early morning.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty fun. I stayed here for a month. There was always something to do around the corner. I enjoyed how convenient it was. And you were right around on fifth so you can hear and see all the activities and not be too far from them. And they had a great restaurant called La Tierra underneath.
Stayed 24 nights in Nov 2024

2/10 Terrible

Ardenys Adriel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me robaron . Es la peor experiencia de mi vida en un hotel . Música a todo volumen desde las 7 de la mañana asta las 3 de la madrugada . Solo me quede la primera noche y me robaron el resto del dinero
Stayed 25 nights in Oct 2024

2/10 Terrible

Daniel, San Diego

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To Noisy, in five days of my stay they only clean our room once.
Stayed 5 nights in Oct 2024

2/10 Terrible

maria, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no assistance offered during hurricane staff very unprofessional, rude and the staff not friendly at all
Stayed 3 nights in Jul 2024

2/10 Terrible

maria, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When you read the reviews and they say this property is noisy all night long-this is not an exaggeration! In fact, it’s an understatement. This hotel is nestled between and above two open air restaurant/bars (TieRra & Agave) and they both have live bands every night (930pm-3am)!!! So, you’re not just hearing one really loud band, you’re hearing 2, at the same time; every night!!! Also, the only “pool” is an unheated hot tub. Luckily, when we were there it was not too busy, there are only 2 sun loungers. The balcony was very small, just enough room for 2 chairs. There are no blankets or bedspreads, just a top and bottom sheet. No extra towels for beach (2 blocks away) or “pool”. Otherwise, great location; no parking.
Stayed 5 nights in Apr 2024

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Vitor

Disliked: Amenities, property conditions & facilities
The location is good, but Wifi doesn't work well, none of the windows are sound proof, impossible to sleep at night, there is a restaurant at the first floor with live music and few meters away there is a night club, so if you want a chill place to sleep, I don't recommend it.
Stayed 1 night in Mar 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Giving this high marks not because it's an amazing luxury resort, but for the price and what it is - excellent place to stay in Play del Carmen. Notes - it's right in the heart of the main strip so it is loud with club/bar noise at night, no two ways about it. But for the price and location you can't beat it. central and walkable to everything, easy walk to beach and all that 5th AVE has to offer. It's clean and felt safe, but is no frills. Looking for a low-cost trip to Play Del Carmen then this is it. Don't expect luxury, but for the price - it was great.
Stayed 5 nights in Feb 2024

10/10 Excellent

Donna

The hotel was delightful note that its stairs only. Also it’s located right in the action for entertainment and shopping so noice level in evenings are high. But l was on rooftop very cozy. Air conditioner was perfect. Plug outlets were what l needed for Canada. I highly recommend if you don’t mind the noise.
Stayed 7 nights in Feb 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Downstairs you have your pick of 2 great restaurants/ bars. Across the street is great bakery.
Stayed 2 nights in Jan 2024

6/10 Okay

OSCAR

Stayed 4 nights in Dec 2023

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This definitely is not the Hotel's fault. But fair warning before booking: There is a bar downstairs that may or may not have a live band. So unless you are a part animal and stay up until they leave at 1 a.m. I would not recommend.
Stayed 1 night in Dec 2023

6/10 Okay

Sergio

Liked: Cleanliness
Stayed 5 nights in Oct 2023

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2023

4/10 Poor

Delia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My room 201 was right above a restaurant bar the boutique in general is a above 2 restaurants, both playing karaoke until 3am. So if you plan on napping or even sleeping I don’t suggest this place. The female staff in the restaurant below were rude. The bed and pillows were hard and they only change white linen including towels every 4th day. But if you like to party allll night this may be the place for you.
Stayed 5 nights in Jul 2023

8/10 Good

Christopher Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay centrally. The staff was superb and helpful in every situation. If guests are sent to a third-party site for breakfast, they should be informed that it is a fixed breakfast only not ala carte. So I had to pay. Finally, for yourselves Not the hotel, I requested a stay in Cozumel and was given this hotel which was 2 taxis and a ferry ride across the water each way to get to my cousin in Cozumel itself. This was the most disappointing experience and in 2 days, no rest for me during my visit. If I ask for Cozumel please don't show me Playa del Carmen!
Stayed 2 nights in Jun 2023

4/10 Poor

James, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The noise from the bar was excessively loud with two bands performing nightly at the same time. The removal of the pool was quite disappointing as well from my stay before. This place kinda lost its luster for me I’m sorry to say
Stayed 14 nights in Apr 2023

6/10 Okay

Pedro

Travelled with family and small children
good
Stayed 4 nights in Apr 2023

4/10 Poor

Amanda

Disliked: Staff & service, amenities, property conditions & facilities
There was no pool like their picture. It was noisy from 8pm until 4am. Towel service was only every 3 days. Nobody could speak English. Staff never seemed happy. Left after 5 nights, couldn't sleep. Booked 5 blocks away and it made a huge difference
Stayed 13 nights in Mar 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception person Gaston very pleasant and professional.
Stayed 2 nights in Mar 2023