El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
SWIM UP JUNIOR SUITE | Balcony view
PREMIER LUXURY JUNIOR SUITE
Interior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • All-inclusive
  • Bar

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    ‪6 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Nicklaus Design Golf Course
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Playa del Carmen

With a stay at El Dorado Royale, Catamarán, Cenote & More Inclusive in Playa del Carmen, you'll be 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club. .This all-inclusive aparthotel is 2.8 mi (4.4 km) from Playa Paraiso Golf Course and 2.8 mi (4.6 km) from Cirque du Soleil Boutique at Vidanta Riviera Maya.

What's nearby

  • Playa Paraiso Golf Course - 6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive
  • Paradise Beach - 9 min drive
  • Maroma Beach - 14 min drive
  • Puerto Morelos Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel with 6 outdoor pools
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 air-conditioned accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, NÁAY SPA. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 476 air-conditioned rooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This Mediterranean aparthotel also features complimentary wireless internet access and a banquet hall. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at LA CANTINA BAR, one of the aparthotel's 12 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 9 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
LA CANTINA BAR - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
D´ITALIA VILLAS - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KAMPAI - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
FUENTES - Onsite theme restaurant. Open daily.
KICK - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Sunloungers
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Body scrubs
  • Ayurvedic treatments
  • Body treatments
  • Body wraps
  • Deep-tissue massages
  • Manicures and pedicures
  • Aromatherapy

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Restaurants on site

  • LA CANTINA BAR
  • D´ITALIA VILLAS
  • KAMPAI
  • FUENTES
  • KICK

Dining

  • 12 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Hydromassage shower head
  • Jetted
  • Towels provided
  • Shampoo
  • Dressing gowns
  • Slippers
  • Toilet paper
  • Hairdryer
  • Soap

Entertainment

  • 30-inch smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout curtains
  • ATM/banking services
  • Mobile key entry
  • Banquet hall
  • 24-hour front desk

Things to do

  • Fitness centre
  • Free theme park shuttle
  • Volleyball on site
  • Horse riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 316 reviews" "
Rating 8 - Good. 70 out of 316 reviews" "
Rating 6 - Okay. 28 out of 316 reviews" "
Rating 4 - Poor. 13 out of 316 reviews" "
Rating 2 - Terrible. 13 out of 316 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Best experience ever
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolina

Liked: Cleanliness, property conditions & facilities
The best experience in Mexico
Stayed 1 night in Oct 2024

8/10 Good

Liliana

Stayed 3 nights in Sep 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous resort with a huge property and all inclusive access to all 3 resorts on the property. Tons of amazing food options, but it was a bit difficult to contact the concierge services by phone. We didn’t realize there was an app until the last day for booking dinner reservations - Would recommend downloading that asap!
Stayed 10 nights in Oct 2024

10/10 Excellent

Anjum, Mechanicsburg

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, dinning options, inclusive excursions to Maroma beach (catamaran trip), bike tour and other amenities
Stayed 5 nights in Oct 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
The resort was very nice and extremely clean. The food was horrible, always cold, always misrepresented with what’s on the menus. You’ll stay hungry at this resort because the food portions are tiny and they try to keep you from ordering more.
Stayed 7 nights in Oct 2024

10/10 Excellent

Jose Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the respect and attention given to you there by every single employee. I couldn't have picked a more relaxing, quiet, beautiful, eye popping views, place. I will definitely be back.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gladys

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Wisbeth

Liked: Cleanliness, property conditions & facilities
Property is quiet and calm! Great to spend it with your partner!
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Stayed 6 nights in Sep 2024

8/10 Good

ryan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Phillip James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the staff, always very friendly.
Stayed 7 nights in Sep 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness
I little bit more lighting along walkways. TV kept being prompted to connect to a device very annoying.
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald, Holland

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spectacular property, upgraded to a swim out ocean front room. A/C was strong and food was excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Porfirio

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Moussa, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property Sarya (apologies for the name spelling) at the front desk was wonderful. She was very welcoming and explained the amenities of the property very clear . She was very friendly. The order taker that worked in In room dinning on Monday evening September 16 was very rude and not helpful. He seems like he did not want to be there to work . Otherwise everyone else was very nice and friendly. I will return there next time.
Stayed 4 nights in Sep 2024

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness
The app to make dinner was not working correctly and some nights had no dining available.
Stayed 7 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Steven Taylor

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From arrival and the two days that followed where excellent .. Booking for excursions was excellent. Communication using the app was easy and fast service with housekeeping and refilling the fridge. Second time service at Santa Fe restaurant was disappointing, slow service and cold food. Service at most restaurants didn’t really accommodate for a big group of seven people . Cats on the resort was a surprise cute but become annoying as they fight as well and some guests tend to feed them making them come back. Breakfast buffet was amazing and service was excellent. Pool was dirty for the rest of our stay tho not so appealing or enjoyable.
Stayed 7 nights in Sep 2024

10/10 Excellent

JOSEPH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, restaurants were great, food quality was great
Stayed 9 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Ivette Suheid

Liked: Cleanliness, property conditions & facilities
El transporte de carritos es un problema fuera de eso todo está excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

Araceli, Woodstock

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
we LOVED everything at El Dorado Royale- very clean-the food is amazing, the staff very friendly. The only thing i would say could improve is the rides it does take quite a while to get picked up.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael, yonkers

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so helpful! Everyone was so nice and helpful. The food was amazing. These are the most beautiful people I’ve ever met. The views were amazing! I would definitely come back here!
Stayed 5 nights in Sep 2024