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El Dorado Royale, Catamarán, Cenote & More Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Dorado Royale, Catamarán, Cenote & More Inclusive

Exterior
SWIM UP JUNIOR SUITE | Balcony view
Exterior
Interior
PREMIER LUXURY JUNIOR SUITE

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Spa
    Spa
  • Outdoor space
    Outdoor space

Explore the area

Map
Km 45 Carretera Cancun, Tulum Kantenah, Maroma, Playa del Carmen, QROO, 77710
  • Playa Paraiso Golf Course
    6 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    7 min drive
  • Paradise Beach
    9 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    31 min drive

Room options

View all photos for BEACH FRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

BEACH FRONT SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER SWIM UP JUNIOR SUITE

PREMIER SWIM UP JUNIOR SUITE

PREMIER SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIER LUXURY JUNIOR SUITE

PREMIER LUXURY JUNIOR SUITE

PREMIER LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

BEACH FRONT JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP JUNIOR SUITE

SWIM UP JUNIOR SUITE | Balcony view

SWIM UP JUNIOR SUITE

  • 55 sq m
  • 1 bedroom
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER BEACHFRONT SWIM UP JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

LUXURY JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for PREMIER BEACHFRONT JUNIOR SUITE

Free minibar, desk, laptop workspace, blackout curtains

PREMIER BEACHFRONT JUNIOR SUITE

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Outdoor pool
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Pool
Hot tub
Breakfast included
All-inclusive
4.1 out of 5, Very good, (2270)
The price is NZ$381
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Playa del Carmen

With a stay at El Dorado Royale, Catamarán, Cenote & More Inclusive in Playa del Carmen, you'll be 5.8 mi (9.4 km) from Maroma Beach and 16.9 mi (27.1 km) from Playacar Golf Club. .This all-inclusive aparthotel is 2.8 mi (4.6 km) from Cirque du Soleil Boutique at Vidanta Riviera Maya and 7.5 mi (12.1 km) from Puerto Morelos Town Square.
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Playa Paraiso Golf Course - 6 min drive - 4.5 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 7 min drive - 4.6 km
  • Maroma Beach - 14 min drive - 9.4 km
  • Puerto Morelos Town Square - 15 min drive - 12.2 km
  • Puerto Morelos Beach - 17 min drive - 15.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬9 min drive
  • ‪Huama - ‬10 min drive
  • ‪El Mar y Tierra - ‬7 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Royale, Catamarán, Cenote & More Inclusive

Adults-only beachfront aparthotel
El Dorado Royale, Catamarán, Cenote & More Inclusive offers 476 accommodations with free minibar items and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Make yourself at home in one of the 476 guestrooms featuring free minibar items and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Pamper yourself with a visit to the spa, which offers massages and body treatments. After dipping into one of the 6 outdoor swimming pools, you can spend some time at the private beach. This Mediterranean aparthotel also features complimentary wireless internet access and a banquet hall. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
This aparthotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the aparthotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 9 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
El Dorado Royale, Catamarán, Cenote & More Inclusive has 6 restaurants on site.
Room service (during limited hours) is available.

All-inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Beach

  • Private beach

Pool/Spa

  • 6 outdoor pools
  • Umbrellas
  • Sunloungers
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Body wraps
  • Body scrubs
  • Aromatherapy
  • Manicures and pedicures
  • Deep-tissue massages
  • Ayurvedic treatments
  • Body treatments

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free theme park shuttle
  • Car not required

Dining

  • 6 restaurants
  • 2 beach bars, 2 poolside bars, 9 bars/lounges and 1 swim-up bar
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Separate bath and shower
  • Hydromassage shower head
  • Jetted
  • Slippers
  • Towels provided
  • Soap
  • Hairdryer
  • Toilet paper
  • Shampoo
  • Dressing gowns

Entertainment

  • 30-inch smart TV with cable service

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas (fines apply)

Services and conveniences

  • Daily housekeeping
  • Local maps
  • Window screens
  • Electrical adapters/chargers
  • Phone
  • Blackout curtains
  • Mobile key entry
  • Restaurant dining guide
  • ATM/banking services
  • Banquet hall

Things to do

  • Free theme park shuttle
  • Windsurfing nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 476 rooms
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
A car is not required for transportation to and from this property

Property is also known as

Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Resort Karisma All Inclusive
El Dorado Royale Spa Karisma Playa del Carmen
El Dorado Royale Spa Karisma
El Dorado Royale Spa Resort Karisma Playa del Carmen
El Dorado Royale Spa Karisma Gourmet All Inclusive
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale Gourmet All Inclusive Karisma Hotel
El Dorado Royale Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma
Hotel El Dorado Royale, Gourmet All Inclusive by Karisma
El Dorado Royale Gourmet All Inclusive by Karisma
El Dorado Royale A Spa Resort by Karisma All Inclusive
El Dorado Royale A Spa Resort by Karisma
El Dorado Royale A Spa Resort by Karisma Gourmet Inclusive
El Dorado Royale A Spa Resort by Karisma Gourmet All Inclusive
Dorado Royale A Spa By Karisma

El Dorado Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 130 out of 221 reviews" "
Rating 8 - Good. 49 out of 221 reviews" "
Rating 6 - Okay. 23 out of 221 reviews" "
Rating 4 - Poor. 11 out of 221 reviews" "
Rating 2 - Terrible. 8 out of 221 reviews" "

9.2/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darsh

Liked: Cleanliness, property conditions & facilities
Best
Stayed 3 nights in Aug 2024

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, very friends hospitable. Great food options
Stayed 4 nights in Aug 2024

10/10 Excellent

Ifan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I thoroughly enjoyed my time at El Dorado Royale The staff are welcoming, helpful and kind. The facilities are well kept, consistently maintained and of excellent quality. The resort is big enough that nothing was too busy but small enough that you can walk around with no trouble, or there are shuttles to take you where you want to go, though their timing seems quite random. Each restaurant offered something unique and you won't find yourself bored of the food. I stayed here for 8 nights and ate somewhere different every night. The more inclusive package's beach trip and catamaran ride was incredible and the snorkeling alone made it good value. This also gave us access to another trip to a ranch which we didn't get around to doing. There are activities to do around the resort daily. We did rifle shooting one day. In the evening there is entertainment on which was fun and there's a bar open until late every night. Booking activities through the travel department was easy enough though not cheap. Be prepared to pay if you're interested in the days out but they are good trips. They will pick you up from the hotel for whatever you're doing and drop you off afterwards so it's quite stress free. The only (minor)issue I had during my stay was a small pest problem where the Coatis would get at the plates left outside rooms after room service and make noise and leave a mess. One seemed to be living in a boxoutside our room but not much was done about it after I made the staff aware.
Stayed 2 nights in Aug 2024

8/10 Good

denisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good for couples
Stayed 2 nights in Aug 2024

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A total 5 star resort. I will be back
Stayed 4 nights in Aug 2024

6/10 Okay

Talita, Darby

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The entertainment was bad and boring. They need. New event coordinator ASAP.
Stayed 1 night in Jun 2024

10/10 Excellent

Emmily

Liked: Cleanliness, property conditions & facilities
Everything was excellent the only thing I did not like is that you need little cars to move around the resort since it’s so big and they take 20 mins to pick you up. The food was delicious and the free activities were very fun. Recommend this resort 10/10.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! Everything was beautiful and very clean. The staff were amazing! Our only wish was that each restaurant was open everyday. Especially the main pool restaurant for lunch.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aimar Alejandra Rodriguez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The service was spectacular. Everyone is attentive and go above and beyond for your comfort. The food was delicious!
Stayed 4 nights in Aug 2024

10/10 Excellent

Randy Joe

Travelled with family
It is such a beautiful place! We enjoyed our stay very much. Please don’t leave dishes outside of your room for the coatimundis. They will break dishes and make a lot of noise. Super fun to watch though. Call or stop by the front desk if you need a ride scheduled for dinner or other plans. We will definitely come back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Baylea Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful! Well maintained, if the staff had better check in and out procedures it would have been perfect
Stayed 5 nights in Aug 2024

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time. The food was excellent and the staff was very kind. Very fun and entertaining atmosphere. We only had one issue in which our fire alarm was chirping every minute for 3 days and nights. We tried contacting the front desk, personal concierge, and other staff several times and never got the issue resolved or even looked into. Besides that, it was a beautiful vacation
Stayed 7 nights in Jul 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff, clean room, not crowded. Easy to reserve dining option
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Una increíble experiencia
Stayed 3 nights in Jul 2024

2/10 Terrible

Gunjan

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Barely any vegetarian options. There are supposed to be shuttles every 20 minutes but they sometimes don't come for over 40 minutes. Shuttle drivers see you walking and avoid you when you try to flag them down. Room service doesn't have half the things available at all times upon calling, and delivery is always said to be 45 mins but took longer than 90 mins each time. I stayed for 5 nights total and I wish I didn't waste my money there. Never again. Worst customer service overall from the reception, to the shuttle drivers, to the room service/housekeeping phone operators, including bartenders and restaurant waiters. I cannot say a single nice thing about this resort from a 5 day stay. Room was dirty, not cleaned well the next day. Concierge made incorrect reservations multiple times during the stay and the restaurant was not accommodating at all. Lomas travel promises shuttle service back and forth from the airport but they are very difficult to work with. I had to pay for my own taxi even though they overbooked the shuttle. Worst experience ever. Makes me not want to travel to Mexico again due to this terrible experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Liked: Amenities, property conditions & facilities
Very friendly, accomodating, clean, room AC works beautifully, fiesta Mexicana on tuesday is a good time, the "extra" offer personal are not overly pushy, the food is good, smaller portions of food allow for sampling different dishes, alcoholic are good and plentiful, late night cravings no worries 24 hr room service, they offer over a dozen pools, I got a massage with Felipe (i love deep massages and he delivered) overall a very nice place to relax, eat, drink.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay was amazing from airport transportation to actually staying at the resort, food options were good and it was cool they offered free excursions
Stayed 5 nights in Jul 2024

10/10 Excellent

Wilberto

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeremy ross

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super friendly and helpfull
Stayed 9 nights in Jul 2024

10/10 Excellent

Herta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly welcoming and helpful throughout our stay. The room was cozy and clean. The restaurant choices and amenities were excellent. Overall, we had a great experience!
Stayed 3 nights in Jul 2024

6/10 Okay

Adriana

Travelled with family
Disliked: Amenities, property conditions & facilities
Slipped 2 times with no regard nor attention to incidents more worried of me signing a waiver that they were not liable. Also outside animals woke us up several nights due to dishes not picked up by staff from other members room service dishes therefore animals while eating leftovers broke dishes.
Stayed 7 nights in Jul 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing time, nothing but friendly vibes and great service. Definitely will come back.
Stayed 4 nights in Jul 2024