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Room type Options Nightly price Book
Premier Family Master Suite Ocean Front
Room with view
230 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
Premier Family Junior Suite Garden
126 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Family Garden
53 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Family Partial Ocean View
Room with view
53 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Premier Family Junior Suite Ocean Front
Room with view
126 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Premier Family Ocean Front
Room with view
53 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Premier Family Swim Up Garden
53 square metres
1 King Bed 2 Double Beds
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Luxury property on the beach, with 6 outdoor swimming pools

Popular property highlights

Free WiFi
Business centre
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff

When you stay at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier in Playa del Carmen, you'll be on the beach, within a 5-minute drive of Cenote Santa Cruz and Xplor Theme Park. This all-inclusive property is 1 mi (1.6 km) from Xcaret Eco Theme Park and 4.8 mi (7.7 km) from Mahi Golf Course.

Make yourself at home in one of the 181 air-conditioned rooms featuring iPads and free minibar items. Your bed comes with Egyptian cotton sheets, and all rooms are furnished with double sofa beds. Rooms have private furnished balconies. 55-inch flat-screen televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a health club, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Mercado 360, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 poolside bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Languages spoken

  • English

Show all languages

Hotel Xcaret Mexico Tierra Family Premier All Inclusive

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Shopping on site
  • Total number of rooms - 181
  • Number of floors - 6
  • Number of buildings/towers - 3
  • Barbecue grill(s)
  • Television in common areas
  • Garden
  • Health club
  • Children's pool
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Wedding services
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2017
  • Number of restaurants - 8
  • Waterslide
  • Number of outdoor pools - 6
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Computer station
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of swim-up bars - 2
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • 24-hour fitness facilities
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Ballroom

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Separate living room
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Spanish

Room Amenities

Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier offers 181 air-conditioned accommodations with iPads and free minibar items. Rooms open to furnished balconies. Accommodations are furnished with double sofa beds. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Sofa bed
  • Pay films
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Pillow menu
  • TV size 55
  • TV size (measurement) inch
  • Rainfall showerhead
  • Furnished balcony
  • Number of living rooms
  • Sofa bed size double
  • Free cots/infant beds
  • Separate bedroom
  • iPad
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1

Where to Eat

Mercado 360 - This theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

La Trajinera - This seafood restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.

La Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Chibalí - This theme restaurant serves breakfast, lunch, and dinner. Open daily.

Xingao - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Kayaking on site
  • Playground on site
  • Snorkelling on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 18
  • Couples treatment rooms
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Steam room in spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

No rollaway/extra beds available

Staffed front desk

Hotel Names

  • Xcaret Mexico Tierra Family Premier All Inclusive
  • Xcaret Mexico Tierra Family P
  • Hotel Xcaret Mexico Tierra Family Premier All Inclusive
  • Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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