Oaks Brisbane on Charlotte Suites

4.5 star property

Photo gallery for Oaks Brisbane on Charlotte Suites

Lobby
View from room
Desk, iron/ironing board, cots/infant beds, rollaway beds
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
128 Charlotte St, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪4 min walk‬
  • Waterfront Brisbane
    ‪5 min walk‬
  • Treasury Casino
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom (No Housekeeping)

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

  • 70 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

Executive Room, 2 Bedrooms

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

Executive Room, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, 2 Bedrooms (No Houskekeeping)

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

Executive Room, 1 Bedroom (No Housekeeping)

  • 57 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Brisbane

A stay at Oaks Brisbane on Charlotte Suites places you in the heart of Brisbane, within a 5-minute walk of St. Stephens Cathedral and Queen Street Mall. .This luxury aparthotel is 0.5 mi (0.8 km) from Brisbane Riverside Markets and 0.6 mi (0.9 km) from Brisbane City Botanic Gardens.

What's nearby

  • Queen Street Mall - 4 min walk
  • Waterfront Brisbane - 5 min walk
  • South Bank Parklands - 13 min walk
  • Queensland Performing Arts Centre - 15 min walk
  • Suncorp Stadium - 4 min drive

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬2 min walk
  • ‪Maru Korean Restaurant - ‬2 min walk
  • ‪Victory Hotel - ‬2 min walk
  • ‪Cafe Mondial - ‬2 min walk
  • ‪Nando's - ‬2 min walk

About this property

Oaks Brisbane on Charlotte Suites

Luxury Brisbane aparthotel in Brisbane Central Business District with a fitness center
Oaks Brisbane on Charlotte Suites offers 223 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Brisbane aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 223 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sauna

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps
  • Free in-room WiFi has a 3-device limit

Parking and transport

  • Covered self parking on site (AUD 45 per night; includes in/out privileges)
  • Extended parking on site (AUD 245 per week)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Family friendly

  • Cots (infant beds): AUD 20.0 per night

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per day

Bathrooms

  • Shower
  • Towels provided
  • Hairdryer

Living spaces

  • Dining room

Entertainment

  • 43-inch flat-screen TV with cable service

Outdoor areas

  • Balcony

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Iron/ironing board
  • Phone
  • Luggage storage
  • 24-hour front desk

Location highlights

  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 223 rooms
  • 44 floors
  • 1 building
  • At least 80% of lighting from LEDs
  • LED light bulbs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per day
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

Free in-room WiFi has a 3-device limit
Parking height restrictions apply

Property is also known as

Charlotte Oaks Towers
Charlotte Towers Oaks
Oaks Charlotte Towers
Oaks Charlotte Towers Apartment
Oaks Charlotte Towers Apartment Brisbane
Oaks Charlotte Towers Brisbane
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisban
Oaks Charlotte Towers
Oaks Charlotte Towers Brisbane
Oaks Brisbane on Charlotte Suites Brisbane
Oaks Brisbane on Charlotte Suites Aparthotel
Oaks Brisbane on Charlotte Suites Aparthotel Brisbane

Oaks Brisbane on Charlotte Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1433 out of 2898 reviews
Rating 8 - Good. 1051 out of 2898 reviews
Rating 6 - Okay. 247 out of 2898 reviews
Rating 4 - Poor. 121 out of 2898 reviews
Rating 2 - Terrible. 46 out of 2898 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
The hot water taps only gave Luke warm water despite maintenance trying to fix the problem.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the unique retro heritage it still maintains.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, amenities
Ease of parking and check in.Locality
Stayed 2 nights in Dec 2024

8/10 Good

Megan

Stayed 1 night in Nov 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Just very expensive for what we used. No in room water. Very little coffee sachets and tea. No ice in freezer.
Stayed 1 night in Nov 2024

10/10 Excellent

Mifuyu, Mooloobool

Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, room comfort
Very Happy
Friendly staff, booking was easy and the whole process was brilliant. Room was clean, fresh smelling and had the amenities there suitable for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location our regular accommodation when in Brisbane.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
One week business trip.
I have stayed here many times and would stay again. Good to have a separate room for sleeping, large rooms, well-equipped kitchen. Overall good for a longer stay. Good location too.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Desmond

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Great location, clean rooms & tidy plenty of space for our twin room .
Stayed 1 night in Oct 2024

4/10 Poor

estelle

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, room comfort
One night away
I came down for the night with my daughter for her 16th birthday with her best friend. We had a really good stay and were happy with the apartment. However, I was personally quite upset as I rang before and explained it was a special occasion and asked for the highest floor possible and was told you are on floor 41, got there and were on 23 and no netflix which apparently is only in 'some' rooms which I presume are the higher ones. It took the shine off the whole trip as I wanted my girl to feel super special and nada. I'd paid so then they just dropped our floor I guess.
Stayed 1 night in Oct 2024

10/10 Excellent

ILARIO

Travelled with group
Liked: Cleanliness, room comfort
Great hotel in the CBD area of Brisbane , with lots of restaurants, coffee shops and bars nearby ,
Stayed 1 night in Oct 2024

8/10 Good

Rhonda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location was central to shops and dining. Had all amenities. Clean premises. Staff were pleasant and efficient.
Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Good but nothing exciting
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Sto Domingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Stayed 4 nights in Aug 2024

2/10 Terrible

Brett

Travelled with partner
Disliked: Cleanliness, amenities
I have no stayed there a few times , and every time they take money with no notice and a email saying why they have, I love oaks but I won’t be staying at this oaks hotel ever again
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Painfully slow lifts & also smelly lifts but otherwise brilliant
Stayed 4 nights in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sh'von

Liked: Cleanliness, property conditions & facilities
Great location, nice rooms. Lifts are slow as there are only 2 per side.
Stayed 1 night in Aug 2024