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Luxury Condo Boutique

4.0 star property

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2 outdoor pools
Luxury Loft Genova | Living room
Premium bedding, in-room safe, individually decorated
Reception
PH ENSUENO | Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
Calle 38 Norte and 5 Avenida, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

Deluxe Apartment

  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | View from room

Deluxe Apartment

  • 180 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Penthouse, 2 Bedrooms, Balcony, Ocean View

View from room

Premium Penthouse, 2 Bedrooms, Balcony, Ocean View

  • 227 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • 100 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Playa del Carmen

With a stay at Luxury Condo Boutique, you'll be centrally located in Playa del Carmen, within a 5-minute walk of Playa del Carmen Main Beach and Quinta Avenida. .This beach hotel is 0.2 mi (0.4 km) from Mamitas Beach and 6.4 mi (10.3 km) from Xplor Theme Park.

What's nearby

  • Quinta Avenida - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪La Cueva del Chango - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Amate 38 - ‬1 min walk

About this property

Luxury Condo Boutique

Beach fun in 2 outdoor pools, near Playa del Carmen Main Beach
Luxury Condo Boutique offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. 40-cm LED televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided once per stay.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.
Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. 40-cm LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided once per stay.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe.
Featured amenities include multilingual staff, luggage storage, and ATM/banking services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Luxury Condo Boutique has 4 restaurants on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • Children's pool
  • Gym
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LED TV with satellite channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 9:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per stay
  • Cash Breakage deposit: USD 500 per stay
  • Cleaning fee: USD 49 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 9:00 PM and 8:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Condo Boutique Playa del Carmen
Via 38 Realty Apartment
Via 38 Realty Apartment Playa del Carmen
Via 38 Realty Playa del Carmen
Boutique Playa del Carmen
Hotel Acanto Boutique
Luxury Condo Boutique Playa del Carmen
Luxury Boutique Playa del Carmen
Condo Boutique Luxury Aparments
Condo Boutique Via38 on 5th Avenue
Condo Boutique Aparments
Luxury Condo Boutique Hotel
Luxury Condo Boutique Playa del Carmen
Luxury Condo Boutique Hotel Playa del Carmen

Luxury Condo Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 39 out of 46 reviews
Rating 8 - Good. 3 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 0 out of 46 reviews
Rating 2 - Terrible. 1 out of 46 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Patty

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
O will not recommend to anybody to stay at this property. It’s the worst place I ever stayed
Stayed 6 nights in Jul 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the only thing was that I spent like 3 days before my arrival to contact the person that booked me and no one ever answer other than that everything was spectacular I would definitely come back to theme everything is super close the beach is like one block away and most important is super safe for the kids
Stayed 4 nights in Jul 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, minutes from Quinta Avenida, the beach and full selection of restaurants. Spent 10 days with 11, 12 and 14 year old kids and had a blast. Pool area is great, overall quiet and very relaxing atmosphere. We would recommend and come here again. Things that need improving; only one of the stove elements worked, dryer didn't work so we had to hang all of our clothes, the furniture in the rooftop terrace needs replacing and only 4 beach towels and we're a family of 5 as well as not enough cutlery, only 3 forks but we made it work
Stayed 10 nights in Jul 2023

10/10 Excellent

Arleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Nov 2022

10/10 Excellent

Estella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apt on 5th
Great quiet location. Close to everything. Apt was clean and perfect for our family.
Stayed 3 nights in Aug 2022

10/10 Excellent

Thomas Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll start with the only negative, I had asked the concierge for airport pick up and drop off but there was nobody at the airport. It’s not exactly hard to find a taxi though, so not a major problem. The condo itself was larger than expected with a full-sized kitchen. There’s a 7-11 near the entrance to get a few essentials, like water. We would walk to the Mega Soriana supermarket every couple of days for groceries on Av. Constituentes and Av. 30 Norte. It’s about 1km away. There is a Super Aki close by too. For fresh fruit and vegetables, there’s a shop on Avenida CTM, (El Eden I think), next door to LUA. Beds were comfy, a/c worked well and the soundproofing was amazing. It was very quiet, surprisingly so, given how close it is to the Quinta (5th Ave). The beach is a few minutes walk down the hill and there are several good restaurants close by. If you want to eat at more authentic Mexican restaurants, walk up to 30th Ave, it’s not far. Awesome place, great location and a home away from home.
Stayed 11 nights in Jul 2022

10/10 Excellent

Lindsey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is excellent. Quiet oasis just steps from 5th Ave. The pool orientation captures the sun perfectly. Bed comfortable.
Stayed 2 nights in Jan 2022

6/10 Okay

Janis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If your want to stay right in the center of everything - the location is great. However, if you want peace and quiet at night - look elsewhere. There are restaurants right outside the bedroom windows that blast music until midnight at least. Pros - convenient to beach and shopping. Comfortable beds, spacious living quarters, quiet pool area, big bedrooms and bathrooms and closets. Nicely decorated Cons - NO dishwasher, dryer was broken during our stay, they don’t supply ANY amenities so you have to go grocery shopping immediately upon arrival. No paper towels. No coffee. No coffee filters. They should charge $10 extra and just help out the guests! The pools close at 9pm. So if you’ve been out all day and want to take a quick dip -you’re out of luck. The toilets are VERY low flow. VERY. AC dripped on our heads while sitting at the kitchen counter. Kitchen didn’t have measuring cups or measuring spoons. There’s no ice maker and the staff didn’t fill the one ice cube tray that was in the freezer. The fridge looks like it has a water dispenser but it didn’t work. They had a stand alone water dispenser that also didn’t work. Window shades in the King room wouldn’t open. There is a safe in the bedroom that you lock w/a skeleton key, so you have to take it with you everywhere you go. It seems like they just turn this condo over quickly and never inspect it between guests. Overall it looked nice on the surfaces, but it just wasn’t well maintained
Stayed 3 nights in Dec 2021

10/10 Excellent

Ban C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER HAPPY WITH OUR STAYED
NYDIA , THE CONCIERGE , PROFESSIONAL , VERY HELPFUL , SUPER ........ FRIENDLY , GRACEFUL , ELEGANT & MUCH MUCH MORE. WE'LL DEFINITELY BOOKED THRU HER WHENEVER WE ARE HERE.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, second time staying here and I love it so much, all the staff and security are always so friendly.
Stayed 7 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Enough space, clean and quiet
Stayed 3 nights in Mar 2021

6/10 Okay

KSB, Connecticut

Travelled with family
Liked: Cleanliness, amenities
We had difficulty getting our condo cleaned and during a 6 day stay, despite the promise it would be cleaned twice, it was cleaned only once. Further, the sheets were cheap and came off the mattress making for a tough night’s sleep. The location of the property is amazing. They need to work out some of the problems and it would be an amazing stay.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente attention, we arrived late night and the staff was waiting for us with the best attitude. They were available and ready to help or assist us anytime during our whole stay. Great very well equipped place, you have everything in there. It is also very clean, quiet, safe and beautiful. So close to the beach.
Stayed 6 nights in Jul 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condo was in a great location just blocks from the beach and shopping/restaurants right at your footsteps. The pool was amazing in the complex and a nice option for days we did not want to get all sandy. Our host Laura was awesome and set up all of our excursions prior to our arrival. The condo was clean, stylishly decorated, and well maintained. Overall, we had a great time here and very much enjoyed our stay.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelent place , confortable , good service and attention .
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional. Property is close to everything.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic. Quiet lush street on north end of Playa. 1.5 blocks to the beach. 1/2 block to shopping on 5th Avenue. Plenty of restaurant/bar options within steps. Courtyard and pool quiet, sunny for more of the day than expected. I thought the bldg would cast more of a shadow than it did.
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
We only stayed here one night because we extended a stay elsewhere. We arrived at 2pm and check in was fine. Lowis, our host, was pleasant and helpful. Our afternoon at the pool and rooftop patio was good. When we were getting ready for bed after coming back and putting our kids to bed, we found no blanket for the king size bed. My husband opened the closet in that bedroom to look for the blanket, and a horrible odor filled the bedroom. We had to open the windows completely and run the bathroom vent to minimize it enough to sleep. There were also random things like a single shoe in the closet that made it apparent that the unit had not been properly cleaned. If we had not been set to leave in the morning, I would have left to find a hotel or something. It was really bad. There were a few other things that were disappointing, although not nearly as bad as the smell. The rooftop "jacuzzi" was not heated. A jacuzzi is heated. My family was specifically interested in a jacuzzi. That was a disappointment. The Netflix did not work in the living room, so we all piled into the one bedroom to watch tv. The towels in the bathroom were not pleasant, certainly not "luxury." The water pressure was very low. The noise from the bars downstairs was very loud. Basically, it was way below the standard of a "luxury" condo at its price point. While there were good things about this unit, I was extremely disappointed.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach, Fifth Avenue shops and tons of restaurants. The pool was fantastic, the place was quiet but close to everything, the staff was super-friendly & helpful, and the fitness centre was well-maintained. Would definitely recommend and will come again.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laura was really great, answered all our questions and been a great help. Our flight was delayed and she helped us stay for another night. Location is basically right next to 5th ave where you can find a lot of great restaurants, bar and souvenir shops. The staff is really friendly and you will feel safe with their 24hr of security. Will definitely stay here again.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything...great location, room, and the service was incredible. Great restaurants nearby, near beach, etc. Would stay here again in a heartbeat.
Stayed 5 nights in Jan 2019

10/10 Excellent

Lior, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
After checking several hotels in Playa we decided to book Luxury condo hotel cause they had great reviews and the pictures looks nice. Check in time is 3pm and we arrived at 8am. They checked us in at 8:30 Am with no problem or extra charge. Manager, house keeping and all the stuff was great and they were attended for any questions or needs we had. Perfect place for family. pool and all the outside area always clean and the location is perfect! Close to all the bars and restaurants . The hotel is 1 minute walking to the beach. our experience was way better than expected. In My next vacation to playa,Luxury condo will be definitely my choice.
Stayed 9 nights in Jul 2018

10/10 Excellent

Julio, Monterrey, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in the middle of everything !!!
I loved this place and it was beyond my expectations. Clean rooms, big pool, jacuzzi. It is located a few steps from 5th avenue wich is the main street in town. Close by you find restaurants, a 7eleven, the beach, pharmacies, and all of this with a walking distance of 5-10 minutes. The cleaning staff is very professional and Laura our concierge was in touch all the time to solve our questions.
Stayed 1 night in Jul 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location!!!
Family trip. Excellent location, staff super friendly. Secure entrance to building and staffed 24 hours. Steps away from phenomenal restaurants. The host was able to book us on excursions to xel ha and Xcaret. The pool and pool deck were great! Overall amazing trip. Room for improvement: There were a few tiles in the pool that were sharp and jagged and all three 5 year old sliced their feet open on them. The air conditioner in the master suite doesn’t work. Had to use a fan to blow cold air from the adjacent room. The kitchen was great and had almost everything one would need except hand and dish towels.

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice property
Just inproove on bed sheet and towals. Thank you
Stayed 1 night in Dec 2017