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Room type Options Nightly price Book
Two Bedroom Master Suite
127 square metres
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Other room types
One Bedroom Suite
55 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Quinta Avenida

Popular property highlights

Free WiFi
Pets allowed
24-hour front desk

With a stay at Sole Suites, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.6 km) from Mamitas Beach and 0.6 mi (0.9 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 20 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. 42-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided once per stay.

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 20
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Designated smoking areas
  • Free WiFi
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Food and water bowls
  • Litter box

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Sole Suites offers 20 air-conditioned accommodations with safes and irons/ironing boards. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Air conditioning
  • Television
  • Hypo-allergenic bedding available
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Ceiling fan
  • Separate sitting area
  • Microwave
  • Cookware, dishware and utensils
  • Blackout drapes/curtains
  • Shower only
  • Separate dining area
  • Full-sized fridge/freezer
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • TV size 42
  • TV size (measurement) inch
  • Housekeeping - once per stay
  • Limited housekeeping
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 3
  • Blender
  • Griddle
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Paper towels
  • Wardrobe
  • Toothbrush and toothpaste not available

Nearby Things to do

  • Snorkelling nearby
  • Scuba diving nearby
  • Bicycle rentals on site

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of MXN 500 per pet, per stay
  • Dogs and cats only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: MXN 4000 per stay
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MXN 180 per day
  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sole Suites Hotel
  • SOLE Suites by GuruHotel
  • SOLE Suites Quinta Avenida
  • Sole Suites Playa del Carmen
  • Sole Suites Hotel Playa del Carmen

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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