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Crowne Plaza Minneapolis West, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Minneapolis West, an IHG Hotel

Exterior
Indoor pool
Interior
Premium bedding, desk, laptop workspace, soundproofing
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool

Explore the area

Map
3131 Campus Drive, Plymouth, MN, 55441
  • Abbott Northwestern - WestHealth
    8 min walk
  • Plymouth Playhouse
    18 min walk
  • Sky Zone Indoor Trampoline Park
    2 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    29 min drive

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 158 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Parking included
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About the area

Plymouth

When you stay at Crowne Plaza Minneapolis West, an IHG Hotel in Plymouth, you'll be in the business district, within a 15-minute drive of Target Center and Orpheum Theatre. .This spa hotel is 12.1 mi (19.5 km) from U.S. Bank Stadium and 11.4 mi (18.3 km) from Target Field.

What's nearby

  • Sky Zone Indoor Trampoline Park - 2 min drive - 2.0 km
  • Ridgedale Center - 8 min drive - 8.8 km
  • Venetian Indoor Waterpark - 9 min drive - 11.1 km
  • Target Center - 14 min drive - 18.0 km
  • Target Field - 15 min drive - 18.3 km

Getting around

  • Fridley Station - 19 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Perkins Restaurant and Bakery - ‬3 min drive

About this property

Crowne Plaza Minneapolis West, an IHG Hotel

Suburban hotel with a full-service spa and a health club
Crowne Plaza Minneapolis West, an IHG Hotel offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 243 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Creekside Cafe and Lounge, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Plymouth? This hotel has 38193 square feet (3548 square meters) of space consisting of conference space and 35 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Creekside Cafe and Lounge - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12-19 for adults and USD 9-11 for children
  • 1 restaurant
  • Manager's reception (select days)
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (38193 square feet)
  • Meeting rooms - 35

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Crowne Plaza Minneapolis West, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 485 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 47 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in the room needs to be shampooed
Stayed 3 nights in Aug 2024

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Room was very clean. Staff was very friendly. Some areas of the hotel were in need of repair. (Water damage on the ceiling in our room, back stairwells were dirty). Pool area is in need of repair and updating. Other than the wear and tear of an older building our stay was very nice. The buffet breakfast was excellent.
Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean facility.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great both days. Room was clean the pool area is in need of some work. This is a great place close to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marty

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a little older facility, but very nice. Seemed to be off the beaten path, but priced like downtown...though parking was better!!
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place!
Stayed 1 night in Jul 2024

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Stayed 2 nights in May 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great breakfast. Bed was great stay here, anytime
Stayed 1 night in Jul 2024

2/10 Terrible

Ervis

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It did not have hot water, the toilet does not properly function (made to much noises during our stay), smelled old
Stayed 1 night in Jul 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities
It was decent. Didn’t need much in terms of accommodations. The place was pretty clean and very quiet. Nothing negative to say.
Stayed 2 nights in Jul 2024

6/10 Okay

Mollie

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Amy

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service
There were very few amenities open during our visit, but it was a great place to stay for the night particularly if you have a dog and kiddos who like to swim. The pool was huge and lots of beautiful opportunities for walking. However, the bar was closed, which made our two free drink coupons useless and parking was not at all convenient.
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Travelled with partner
Toilet clogged, faucet leaked, no maid service before we got back to our room Saturday. They said to contact Expedia for a rebate of a free night’s stay due to these unfortunate problems. They said Expedia should contact them about the refund for a night’s stay and that Expedia would get back to us right away because it is one of the better third parties that handle this type of situation. Please let us know soon. Thank you!
Stayed 2 nights in Jun 2024

4/10 Poor

Melissa

Travelled with family
Firstly, the front desk lost a very special gift bag that was left for us for 92-year-old uncle celebration of life. Very little apologizing going on at the front desk not helpful at all. Also bundles of laundry were left out in our hallway on the third floor for over a day. I am visually challenged and could've easily tripped over these left out in the hallway.
Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Stayed 1 night in Jun 2024

4/10 Poor

Geary

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The only thing I liked was that the bed was comfortable, and I slept well. The 2 people I dealt with at check-in/out were not friendly at all. The parking is nowhere near convenient. Quite a walk from there to the rooms having to drag luggage up and down stairs, through what felt like a maze with poor directional signage. The rooms (with a king bed) are very small, and are falling apart. Paint was peeling off of the ceiling in the shower. The shower was clogged, so you were standing in ankle deep water almost immediately with someone else's soap scum - gross! Our bath mat that was on the side of the tub in our "clean" room was somehow soaking wet. The floor carpet on one side of the bed was wet - not damp - WET! All in all, this place is falling apart. It's a big place, and evidently they don't do enough business to put money back into upkeep. I will definately not stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Sonja

Travelled with family
Liked: Property conditions & facilities
Close to family
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Staff
I reserved a king room, of which my receipt still reflected, however, we were put in a queen. I went to he desk to make this correction and was advised there were no king rooms left and it was not the hotel's problem since I booked 3rd party. They treated us like we didn't matter because of using hotels.com. I got the same treatment upon checkout when I advised the front desk staff the sink in our room was clogged. Deep sigh and eye roll the let me know my itemized receipt would come from hotels.com. We had dinner in the bar/restaurant and the two people behind the bar were not friendly as we sat down and acted out out to have us there. All in all this was a horrible experience due to the hotel staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Zack

Liked: Staff & service
Loved the size of the property and the location!
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024