6/10 Okay
Rosie
Business traveller
6 Sept 2024
Liked: Staff & service
Disliked: Cleanliness
Enjoyed the location, easy parking and modern room. It looks like the rooms have recently been refurbished! However I had pretty big issues with the cleanliness…my room had a very unpleasant odour, a strong and musky smell. It smelt a bit like body odour mixed with old curry. I also had multiple large yellow marks on the carpet that seemed fresh and almost moist to walk on. One was on the right hand side of the bed and the other in front of the fridge. My pillow case was stained with brown marks and black short hairs located around the bathroom floor.
Yes this was a last minute booking but I’d recommend the rooms be more thoroughly cleaned for this price. Re the smell; I did open the window, blast the aircon, put the exhaust fan on and spray deodorant around the room but it unfortunately nothing worked. My sleep wasn’t great due to the pungent odour. All other aspects were great aside from the cleanliness. It’s worth mentioning I was only here for a quick stopover. Later arrival and early checkout so did not want to call and bother the staff after hours. If it was a longer stay I would have spoken up about it in the morning and requested a better clean or different room.
If you are considering this property, I’d recommend looking into other options as well. I’ve previously stayed in a number of other hotels which had high standards of cleanliness, modern amenities and lower cost. Maybe it was an unlucky first experience, but I’m not likely to book a stopover here again.
Rosie
Stayed 1 night in Sep 2024