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SureStay Hotel by Best Western Portland City Center

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Hotel by Best Western Portland City Center

In-room safe, iron/ironing board, rollaway beds, free WiFi
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Reception
Coffee service
Combined shower/bathtub, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
2401 Sw 4th Ave, Portland, OR, 97201
  • Portland State University
    ‪5 min walk‬
  • Oregon Health and Science University
    ‪9 min walk‬
  • Keller Auditorium
    ‪11 min walk‬
  • Portland, OR (PDX-Portland Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About the area

Portland

With a stay at SureStay Hotel by Best Western Portland City Center in Portland (Southwest Portland), you'll be a 2-minute drive from Oregon Health and Science University and 6 minutes from Oregon Zoo. .This hotel is 2.3 mi (3.7 km) from Moda Center and 3.7 mi (6 km) from Oregon Convention Center.

What's nearby

  • Portland State University - 5 min walk
  • Oregon Health and Science University - 9 min walk
  • Oregon Zoo - 6 min drive
  • Oregon Convention Center - 6 min drive
  • Moda Center - 7 min drive

Getting around

  • Lincoln St & SW 3rd Ave Station - 4 min walk
  • Portland Union Station - 13 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Tasty Corner - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Suki's Bar & Grill - ‬1 min walk
  • ‪Duck House Chinese Restaurant - ‬5 min walk
  • ‪Cheerful Tortoise - ‬7 min walk

About this property

SureStay Hotel by Best Western Portland City Center

Hotel with free breakfast, a short walk to Oregon Health and Science University
SureStay Hotel by Best Western Portland City Center offers 40 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
At SureStay Hotel by Best Western Portland City Center, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
SureStay Hotel by Best Western Portland City Center has a restaurant serving breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

SureStay Hotel by Best Western Portland City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 841 reviews" "
Rating 8 - Good. 315 out of 841 reviews" "
Rating 6 - Okay. 173 out of 841 reviews" "
Rating 4 - Poor. 67 out of 841 reviews" "
Rating 2 - Terrible. 56 out of 841 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Satisfactory
It was clean. Some things were pretty worn. Not the worst place I’ve stayed. Definitely not enough parking. No where to park near the office so people got blocked in while others checked in. Couldn’t just checkout by phone so because of parking I had to lug my bags across one parking lot to the office then back across that and then down the hill to overflow parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Liked: Property conditions & facilities, room comfort
Comfortable, Friendly Budget Motel
This trip was an overnight stay to be close to the hospital OHSU for an early appointment next morning. It was perfect for that purpose. Comfortable bed, excellent service and decent coffee and continental breakfast. This is an older motel that has been nicely renovated but it does have that old building smell.
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean and No Frills
I chose this Hotel because it checked all the boxes: good location, nice price, no pets, and breakfast. Here are my overall impressions: Location: If you are looking for a place to stay that is convenient to OHSU, this is probably your spot - unless you want breakfast. Price: This was a good price for a hotel with a continental breakfast. After experiencing the breakfast, I regretted choosing the hotel because I thought the price was too high. Cleanliness: This was a clean hotel. But don't expect room service to come check on your room for multiple day stays. They don't. Breakfast: They don't serve breakfast until 7:00 am. This is just really odd to me. I don't live in pacific time so 7:00 am is just super inconvenient. The selection was pretty minimal and not worth the extra money for the hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
Run down rooms, no usb charging outlet, uncomfortable. The night staff were friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Small room not worth the pruce
The room was tiny and the price paid for the room wasn't worth it. A motel 6 room would have been better value.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Stayed 2 nights in Sep 2024

2/10 Terrible

Leslie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Allison

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean quiet stay. Staff was very friendly. Great food and drinks right below the hotel. Will stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Ashleigh

Liked: Staff & service
Decent budget motel. Area was kinda meh but easy to commute around (walk, public trans and highway). Noisy traffic during the day. The staff was super friendly and welcoming plus they offered a continental breakfast.
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

tamara, Kelso

Liked: Cleanliness, staff & service, property conditions & facilities
I love the price! The hotel is very clean and well maintained. The beds are really comfortable. Staff is friendly and helpful. I would definitely recommend this motel.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

It was very pleasant
Stayed 1 night in Sep 2024

8/10 Good

Donnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine, the staff were very helpful and professional. However there are alot of homeless people who tend to wander onto the property. The staff does keep a close eye out for that and does a good job chasing them off. Overall i would stay here again in the future.
Stayed 3 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Curran

Liked: Cleanliness, staff & service
It's a cheap motel, not fancy but serviceable. About what you would expect for the price. My only real complaint was that it got noisy because I was in a room above the bar that's under the property and the room wasn't noise insulated so I heard the noisy people in the hallway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Travelled with family
Disliked: Amenities
j we had two beds in our room my daughter -_in-_law . She was getting bitten by something so we had them change the sheets but that didnt help. We told them about it showed them the bites and the said cence we booked though you they could not give us any refund I was their because my son in is OSUHospital. so it wasn't a good stay.
Stayed 5 nights in Sep 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, works just fine
Stayed 3 nights in Sep 2024

6/10 Okay

Taylor

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Typical cheap and old hotel. Obvious water damage in walls that had an odor of mold.
Stayed 1 night in Sep 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a terrible location, the room was filthy, smelled of cigarettes, but the staff was very helpful and answered any questions.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Business traveller
Disliked: Amenities
Tub would not drain. Had to jiggle the drain to open. Terrible shampoo. Terrible conditioner. Shower curtain dirty like a cloth hanging down. I asked desk clerk when I checked in, it was kind of a not really friendly. And I asked her about it later, and she said well there’s just a lot of strange people like that around here. I said well I’m not one of those people.
Stayed 1 night in Aug 2024

4/10 Poor

Vivek J

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not value for money
Stayed 2 nights in Aug 2024

6/10 Okay

Christian

Stayed 1 night in Aug 2024