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SureStay Hotel by Best Western Portland City Center

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Portland City Center

In-room safe, iron/ironing board, rollaway beds, free WiFi
Reception
Coffee service
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Combined shower/bathtub, hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2401 Sw 4th Ave, Portland, OR, 97201
  • Portland State University
    5 min walk
  • Oregon Health and Science University
    9 min walk
  • Keller Auditorium
    11 min walk
  • Portland, OR (PDX-Portland Intl.)
    18 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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includes taxes & fees
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About the area

Portland

Located in Portland (Southwest Portland), SureStay Hotel by Best Western Portland City Center is within a 10-minute walk of Portland State University and Oregon Health and Science University. .This hotel is 2.3 mi (3.7 km) from Moda Center and 3.7 mi (6 km) from Oregon Convention Center.

What's nearby

  • Portland State University - 5 min walk
  • Oregon Health and Science University - 9 min walk
  • Keller Auditorium - 11 min walk
  • Oregon Zoo - 6 min drive
  • Moda Center - 7 min drive

Getting around

  • Lincoln St & SW 3rd Ave Station - 4 min walk
  • Portland Union Station - 13 min drive
  • Portland International Airport (PDX) - 18 min drive

Restaurants

  • ‪Tasty Corner - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Suki's Bar & Grill - ‬1 min walk
  • ‪Duck House Chinese Restaurant - ‬5 min walk
  • ‪Cheerful Tortoise - ‬7 min walk

About this property

SureStay Hotel by Best Western Portland City Center

Hotel with free breakfast, a short walk to Portland State University
SureStay Hotel by Best Western Portland City Center offers 40 air-conditioned accommodations with safes and coffee/tea makers. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
At SureStay Hotel by Best Western Portland City Center, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
SureStay Hotel by Best Western Portland City Center has a restaurant serving breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Travelodge City Center
Travelodge City Center Hotel
Travelodge City Center Hotel Portland
Travelodge Portland City Center
Portland Travel Lodge
Portland Travelodge
Travelodge Portland City Center Hotel Portland
Travelodge Portland City Center Hotel
Travelodge Wyndham Portland City Center Hotel
Travelodge Wyndham Portland City Center
Travelodge land City Center
Travelodge by Wyndham Portland City Center
SureStay Hotel by Best Western Portland City Center Hotel
SureStay Hotel by Best Western Portland City Center Portland

SureStay Hotel by Best Western Portland City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 226 out of 832 reviews" "
Rating 8 - Good. 311 out of 832 reviews" "
Rating 6 - Okay. 173 out of 832 reviews" "
Rating 4 - Poor. 67 out of 832 reviews" "
Rating 2 - Terrible. 55 out of 832 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Donnie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine, the staff were very helpful and professional. However there are alot of homeless people who tend to wander onto the property. The staff does keep a close eye out for that and does a good job chasing them off. Overall i would stay here again in the future.
Stayed 3 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Curran

Liked: Cleanliness, staff & service
It's a cheap motel, not fancy but serviceable. About what you would expect for the price. My only real complaint was that it got noisy because I was in a room above the bar that's under the property and the room wasn't noise insulated so I heard the noisy people in the hallway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Donna

Travelled with family
Disliked: Amenities
j we had two beds in our room my daughter -_in-_law . She was getting bitten by something so we had them change the sheets but that didnt help. We told them about it showed them the bites and the said cence we booked though you they could not give us any refund I was their because my son in is OSUHospital. so it wasn't a good stay.
Stayed 5 nights in Sep 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, works just fine
Stayed 3 nights in Sep 2024

6/10 Okay

Taylor

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Typical cheap and old hotel. Obvious water damage in walls that had an odor of mold.
Stayed 1 night in Sep 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a terrible location, the room was filthy, smelled of cigarettes, but the staff was very helpful and answered any questions.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Business traveller
Disliked: Amenities
Tub would not drain. Had to jiggle the drain to open. Terrible shampoo. Terrible conditioner. Shower curtain dirty like a cloth hanging down. I asked desk clerk when I checked in, it was kind of a not really friendly. And I asked her about it later, and she said well there’s just a lot of strange people like that around here. I said well I’m not one of those people.
Stayed 1 night in Aug 2024

4/10 Poor

Vivek J

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not value for money
Stayed 2 nights in Aug 2024

6/10 Okay

Christian

Stayed 1 night in Aug 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very kind staff each time I was around them. The room wasn’t the cleanest. I found hairs from previous occupant around the bathroom: on the sink counter and next to the rolled up plastic mat on the shelf on top of the toilet. The table in the room did not appear to be wiped down- it had lots of markings on it but the top of the dresser where the TV is appeared wiped down so I felt better putting my items on top of that and less on the table. The windows were not sound proof so I could hear the traffic outside on the street and the lighting in the room was very poor because it was all very bright. The free breakfast offered good, hot coffee but very limited food options with most items individually sealed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints whatsoever, perfect stay
Definitely will be back, really enjoyed our stay. Room and bathroom were very nice. Parking was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant/bar was amazing!!!!!
Stayed 1 night in Jul 2024

8/10 Good

Sunita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Morning coffee and continental breakfast was good. Rooms were smallish and the carpet looked old. Otherwise, the rooms were clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pretty good budget option. The staff were nice and helpful, rooms and property were clean, everything was maintained. It’s very close to a very busy intersection, so that’s something to be aware of for light sleepers.
Stayed 1 night in Aug 2024

10/10 Excellent

Grace, Fort Lauderdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway and city. Fast and Easy checkin and out.
Stayed 1 night in Aug 2024

6/10 Okay

Ron

Liked: Staff & service
Disliked: Property conditions & facilities
Staff is great. Property is definitely in need of a full renovation 15 years ago.
Stayed 2 nights in Aug 2024

4/10 Poor

Kuo

Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was very helpful when I found out I had been reserved 2 rooms. That was resolved quickly and I was given the keys to one room. The room was clean, though very small. Not really a problem. We were very grateful for how quiet our room was. Didn't hear anything from the other rooms or the hallway.
Stayed 2 nights in Jul 2024

6/10 Okay

Louise

Travelled with partner
Liked: Staff & service
overly strong scene once walked in to the room. Feeling unclean.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Apr 2024

8/10 Good

Robert

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024