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The Francis

3.5 star property

Photo gallery for The Francis

Interior
Interior
Signature Room, 1 Queen Bed | Interior
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Free WiFi
  • Parking included

Explore the area

Map
747 Congress Street, Portland, ME, 04102
  • Maine Medical Center
    ‪5 min walk‬
  • State Theatre
    ‪7 min walk‬
  • Portland Museum of Art
    ‪9 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪12 min drive‬

Room options

View all photos for Signature Room, 1 Queen Bed, Garden View

Signature Room, 1 Queen Bed, Garden View

Signature Room, 1 Queen Bed, Garden View

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Accessible

Signature Room, 1 King Bed, Accessible

Signature Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Portland

Located in Portland (Parkside), The Francis is within a 10-minute walk of Maine Medical Center and Deering Oaks Park. .This hotel is 0.4 mi (0.6 km) from State Theatre and 0.5 mi (0.8 km) from Hadlock Field.

What's nearby

  • Maine Medical Center - 5 min walk - 0.5 km
  • State Theatre - 7 min walk - 0.6 km
  • Portland Museum of Art - 9 min walk - 0.8 km
  • Hadlock Field - 10 min walk - 0.9 km
  • Thompson's Point - 4 min drive - 2.7 km

Getting around

  • Portland Transportation Center - 5 min drive
  • Portland Intl. Jetport Airport (PWM) - 12 min drive

Restaurants

  • ‪Uncharted Tea - ‬5 min walk
  • ‪Keg and Kraken - ‬5 min walk
  • ‪Bintliff's American Cafe - ‬11 min walk
  • ‪Tandem Coffee + Bakery - ‬1 min walk
  • ‪Bubba's Sulky Lounge - ‬11 min walk

About this property

The Francis

Hotel with free breakfast, a quick walk to Maine Medical Center
The Francis offers 15 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 15 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional amenities at this hotel include complimentary use of a nearby fitness facility and a reception hall.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–11:00 AM
  • Coffee/tea in a common area

Things to do

  • Art gallery

Family friendly

  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of USD 34 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 34 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Francis Hotel Portland
Francis Hotel
Francis Portland
The Francis Portland
The Francis Hotel
The Francis Portland
The Francis Hotel Portland

The Francis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 252 out of 321 reviews
Rating 8 - Good. 42 out of 321 reviews
Rating 6 - Okay. 19 out of 321 reviews
Rating 4 - Poor. 3 out of 321 reviews
Rating 2 - Terrible. 5 out of 321 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a very well kept room/hotel. Would visit again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Karubakee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true small luxury hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my overall stay, however, I wish the room felt a little cozier. My room felt like I was staying at a Marriott/hyatt in terms of modernity and we were looking for more of a warm room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robyn

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with friendly staff
Loved this hotel. Front desk staff were so friendly and welcoming. They helped us with our bags, offered us a welcome drink, and answered all of our questions. The room we stayed in was stunning, especially the bathroom. The bed was very comfortable. Loved the coffee in the morning. I think because of the age of the building, it is easy to hear your upstairs neighbors - not a big deal, just something to keep in mind if you're a light sleeper.
Stayed 1 night in Oct 2024

8/10 Good

Howard, East islip

Stayed 1 night in Sep 2024

10/10 Excellent

Aura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend The Francis
We were thrilled with The Francis and wish we could have stayed longer!
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Francis - good choice
nice location, friendly, helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with welcoming, friendly staff. Our room was immaculate. The surrounding area seemed a bit rough and not a place for leisurely evening strolls.
Stayed 1 night in Sep 2024

8/10 Good

Dana

Stayed 1 night in Sep 2024

10/10 Excellent

KALAB

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great; very welcoming and friendly. Facility was very nice. We enjoyed our stay here.
Stayed 1 night in Oct 2024

8/10 Good

Howard, East islip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Francis is a small boutique hotel near Maine Medical Center within short walking distance of several good restaurants and stores. The building is a gracious old home on Congress Street and the rooms are somewhat spartan but comfortable. Avoid the 3rd floor rooms which tend to be smaller. Rooms that face Congress street can be noisy as well. There is on-site free parking but finding a space can be a problem.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leslie Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Liked: Room comfort
Disliked: Property conditions & facilities
Let Down
We’ve been staying at The Francis for five years now (less one year for the pandemic). The first stay was lovely… but each one afterwards has been a little less stellar each time. The common areas and rooms are looking worn… the front desk less engaged in the guest experience… housekeeping is hit or miss. This stay is likely my last. I’ll pay a little more for a better experience at another Portland Hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel that's extremely comfortable and well-appointed. Make sure to have dinner at the Wayside Tavern - it's excellent. We will definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely building with spacious rooms and nice furnishings. Staff is knowledgeable with impeccable attention to detail
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint and cozy with the most helpful staff. The most comfortable pillows ever!!Easy parking and easy drive to the harbor. Would definitely stay at the Francis again!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Fantastic stay
Fantastic stay. Was a little nervous as it was a boutique hotel. Beautifully renovated mansion with modern updates for comfort but kept the elegance of the old mansion. Shane welcomed us at front desk and was awesome. Gave us suggestions for dinner and getting around in Portland. Would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Beautiful local hotel. Clean, super comfy bed, great shower, elevator a plus, convenient parking. Staff great. Highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical property within walking distance to State Theater. The building and neighborhood is a little noisy/rowdy. All staff are amazing and welcoming.
Stayed 1 night in Jul 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Portland stay
Great location. Cute boutique hotel. Friendly and helpful staff
Stayed 1 night in Jul 2024